Furniture Village - Enfield Reviews 

Asiff was very professional and welcoming. Incredible customer service. Thank you for your time and service Asif.

We recently bought a new fabric/leather sofa from Village Furniture and we are very happy with it. The quality is excellent, the color is beautiful, and everything looks exactly as we expected. It fits perfectly in our home and we really like it. Thank you for the great service and product.

Raheem was fantastic at helping us find the perfect dining table. He was very proactive and had a great attitude.

Arafat was most helpful and very patient, taking time to go over the details and taking into consideration our needs. Helped us get everything we needed
Top experience

Raheem made us very comfortable and answered all our questions about our purchase. He offered us a beverage and gave us a run down of our best offers available and options of how to pay.

I feel very well taken care of. Give this man a raise!

Friendly and helpful.
Helped us out with the pricing and informed us very well of the usage of the mattress and financing side.

The staff were very welcoming and informative. They allowed you to look at what was on offer without pressurising and were happy to answer any questions. After listening to what we were looking for they could make suggestions of what was available and suitable.

all the staff are very helpful and understaning.

Salesman did it exactly what he needed to do 5☆

Funiture village has always been my favourite Funiture place for over 26 years now.
Most of the home decor I bought about 20 years ago still looks great and people ask me where I got them from.

Raheem made our experience exceptional, very helpful,kind and he knows his job properly by explaining every singal detail.

Customer service

Raheem was attentive, caring and kind. The sofa we wanted was on clearance but upon later inspection we realised that it was a right hand corner sofa and not a left (which is what we needed), he sorted a fantastic deal out for us. A very calm and well-spoken employee. Thanks raheem!

Really poor experience. Bought a table from here. As a young couple it is exciting to buy furniture and a first time for everything you wish for it to be smooth. We paid a deposit of £400 in cash at the store. We were not informed that if the payment was made with cash we would have to return in store to pay the remainder of the table. The sales exec said he would contact us within a few weeks and ask for a payment. I had waited 6 weeks and still had not heard back. When I contact furniture village my self I got through to the sales exec who sold me the table. He said we have to come to store to make payment and the update on our order is that the table was at the warehouse house for over a week. I had questioned why we haven’t been contacted and he replied I was away from the business. I then asked why hadn’t he handed over to someone else does furniture village not take customer experience as their top priority. We then were offered to make a transfer so we did.
On the day of delivery the guys came and asked about where the flat was, assembled really nicely, we do have a no shoes rule in our house as we have a baby. Would have appreciated if the request was followed by one of the drivers. Stepped on my rug with their outdoor shoes. If they do want to keep their shoes on they should really have shoe covers. Over all I have not enjoyed this experience and will question my self whether I should buy from such an unprofessional organisation again.

The store is well laid out with a variety of displays showing various options in the different ranges. It's thirsty work choosing a new sofa and there was refreshments available. I felt free to wander around on my own until I felt I needed assistance. Amgad was a great help, very informative and patient.

Excellent care and information from Raheem Khan helped us make our decisions. We felt looked after and his knowledge and confidence was impressive as well as good manner.

Superb service from Raheem - thanks so much for helping me!

Asif was amazing!!! Made us cookies on the go and offered us cookies too. Service was amazing and we will definitely be coming back for more cookies!

They are so good

Very good service and amazing furniture at Enfield. We love it.