Luke and Rich gave us a great service. Second floor flat and nothing was too much trouble. Furniture unpack and assembled. Guys were very friendly and professional,made the whole experience with furni... See more
Location
Switch locationWest Quay Retail Park, Harbour Parade, SO15 1BA Southampton, England, GB
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We bought a lovely sofa from Furniture village in Southampton the staff were helpful and gave us time to discuss our needs. The sofa is fantastic, and the delivery to the isle of Wight was faultless,... See more
We are extremely happy with the delivery of our furniture. Everything was delivered, assembled and carefully tested to make sure it was working perfectly. Once everything was finished, all the boxes... See more
We had our new sofas deliverd this morning by Shane & Scott, they were both very friendly and polite. A credit to Furniture Village. Tina & Michael Whitlock.
Company details
Contact info
West Quay Retail Park, Harbour Parade, SO15 1BA, Southampton, England, United Kingdom
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They were pleasant
They were pleasant, courteous, and efficient. Thank you.
Excellent delivery
Marcus and Dave were excellent with the delivery today! Explained everything, made all the furniture and ensured it was positioned correctly! Amazing, Thankyou
Respectful and efficient 😊thank you
Respectful and efficient 😊thank you
The two people who delivered my sofa…
The two people who delivered my sofa were both efficient and very friendly.
Very tidy and careful
Attention to detail
The guys assembling the table were diligent in checking the level of the table with the mechanical extension. All left clean and tidy
Sofa delivery
Luke and Rich were very polite and helpful. They explained the features of the recliner chair and provided an efficient service. The timings of delivery were accurate and we are very satisfied with our lovely new sofa. Thank you Furniture Village.
Excellent customer service
We were treated really well in the store, not hurried and because we didn't have a sofa, rather than wait 12 weeks, they agreed to let us have the one from the shop floor.
Delivery was excellent; 2 friendly, caring, professional guys.
Very polite
Very polite. Very careful with the furniture and the house.
Friendly and professional.
Recommended.
Friendly and helpful service
Luke and Rich arrived in good time, they unpacked our coffee table and placed it where we wanted. They were friendly and helpful. There is some damage to the table, they took pictures and advised we would be contacted within a few days.
Polite and efficient
Polite and efficient. Worked hard and followed all protocols.
Really great guys and assembled brilliantly
Really great guys. Super friendly. Assembles and cleared up and explained everything. Top lads
Delivery service.
Luke and Rich were clean, smart, polite and very efficient. They’re communication skills were excellent, a credit to the company.
Absolutely brilliant service
Absolutely brilliant service - unfortunately there had been a house fire in the Close overnight, the road was closed off, but your delivery man carried the mattress right down the Close and delivered it into my bedroom for me.
Five star service, well done, please make sure he gets a reward for this!
Great seevice
Great comms. Polite and professional service. Luke and Rich were great, even on such a hot day! Wishing them all the best with the rest of their deliveries during the heatwave!
Great JobThe delivery and installers were…
The delivery and installers were cheerful and got on with it.
Drivers kept me updated on delivery…
Drivers kept me updated on delivery time, contacted me before arrival. They were polite, professional and delivered a top class service in assembling my furniture. Thank you.
Awesome service, communication and prompt delivery
Dropped into Furniture Village in Southampton on the off chance they might have dining chairs in the style we’d been searching for — and they had the perfect match. They were slightly more expensive than we’d expected, but the quality absolutely justifies it, and we’ve been really impressed.
The in‑store ordering process was seamless, and the advice we received was genuinely helpful. It was reassuring to speak to someone knowledgeable rather than relying solely on an online purchase. We were originally given a lead time of just over four weeks, which was fine for us, but to our surprise the chairs arrived in around a week and a half.
Communication from Furniture Village was excellent throughout — polite, clear, and exactly what you’d hope for. Delivery was prompt, and the team were brilliant. They even let me check the chairs before unwrapping them, brought everything inside, and took away all the packaging, which was a huge help.
Would I order from Furniture Village again? Based on this experience, absolutely — without hesitation.
Arrived nice and early 2 man delivery…
Arrived nice and early 2 man delivery very polite and got the job done quickly
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