The sales consultant who assisted us, Mr. John Morrison, was very helpful; he listened to our requirements carefully and took trouble finding the most comfortable and suitable fit of sofa and armchai... See more
Location
Switch locationEuropa Park Road, GU1 1AG Guildford, GB
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See what reviewers are saying
It was an excellent experience. The staff were very friendly. Special mention to David who helped us find what we were looking for , absolute legend, made the experience feel so refined.
One of the feet came of our dining chair. After visiting Gary in Guildford store he suggested I call customer care as it would be the quickest way to get it sorted. Donna in customer care was lovely,... See more
John fantastic old school salesman - very professional but not pushy. Remained calm even when a rude colleague interrupted him. Ten out of ten for you John - keep up the old traditions
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Great communication throughout
Great communication throughout. Able to purchase on finance. Staff polite amd friendly. Easy to set up, purchase, arrange delivery. Stuck to time frame. Wardrobe arrived quicker than planned. Fully installed. Clean tidy worker. Recommend
The staff were very helpful with no…
The staff were very helpful with no problems at all.
John the salesman was extremely good.
Salesman was very helpful explaining…
Salesman was very helpful explaining how everything worked
Good customer service…
Ed dealt with my request and was very thorough and polite. I appreciated the efficiency and the knowledge he displayed.
Very very helpful
Very very helpful. Looked what mattress we had last time, so we were able to have the same type.
Staff member was brilliant
Brilliant service staff could not have…
Brilliant service staff could not have been more helpful.
Very helpful good deal and not pushy
Very helpful good deal and not pushy
Thank you for all your help Liam
Store was tidy and had a pleasant atmosphere Liam was very helpful and attentive thank you very much.
Marcel is very helpful
Marcel is very helpful with knowledgeable advice in our mattress selection. The experience is friendly too.
Liam was perfect in the Guildford…
Liam was perfect in the Guildford store. Lead us from browsing...to buying our perfect sofa ar a great price. It was fun and exciting.
Margaret was super lovely
Margaret was super lovely , helpful and knowledgeable about what we were looking for . Also gave you the time to browse and decide. Would highly recommend .
Great staff
Great staff, really helpful and knowledgeable. A perfect shopping experience.
Love Furniture Village
Such friendly staff who took time to find out what we were looking for and the choice was very good. As previous customers, found our last order and compared sizes etc.
Large showroom
Large showroom, allowing a good selection of three piece suites. The salesman David, was extremely knowledgeable, professional and helpful. In fact, it became an enjoyable, successful visit. I would certainly recommend Furniture Village to anyone,
David was very friendly and helpful and…
David was very friendly and helpful and explained everything very clearly.
Ian provided excellent customer service
Ian was very helpful with every aspect of our visit and purchase. Talking through our options and helping to guide us towards making the right and informed decision. As always we are very pleased with the dining table and chairs we finally decided to buy and can’t wait for it to be delivered.
Found the correct piece of furniture I…
Found the correct piece of furniture I was looking for. The staff who dealt with my order was very helpful.
Paddy and Neil were good and tidy…
Paddy and Neil were good and tidy worker’s and very polite
The salesperson in store was extremely…
The salesperson in store was extremely helpful and patient. We also had a home visit from the interior designer from New Malden, Bana, also went above and beyond. We ended up with two sofas and a new dining table and chairs and we are delighted
It was my first visit to Furniture …
It was my first visit to Furniture Village after spending considerable time online looking for a wardrobe of particular dimensions. I was very lucky to be met at Guildford branch by a professional and intelligent salesman, Marcel, who helped me a lot. Thank you! I am now waiting for the delivery and will definitely write another review.
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