Furniture Village - Guildford Reviews 

1,564
•
TrustScore 5 out of 5

4.8

Europa Park Road, GU1 1AG Guildford, GB

•

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Rated 5 out of 5 stars

The sales consultant who assisted us, Mr. John Morrison, was very helpful; he listened to our requirements carefully and took trouble finding the most comfortable and suitable fit of sofa and armchai... See more

Rated 5 out of 5 stars

It was an excellent experience. The staff were very friendly. Special mention to David who helped us find what we were looking for , absolute legend, made the experience feel so refined.

Rated 4 out of 5 stars

One of the feet came of our dining chair. After visiting Gary in Guildford store he suggested I call customer care as it would be the quickest way to get it sorted. Donna in customer care was lovely,... See more

Rated 5 out of 5 stars

John fantastic old school salesman - very professional but not pushy. Remained calm even when a rude colleague interrupted him. Ten out of ten for you John - keep up the old traditions


Company details


Contact info

  • Europa Park Road, GU1 1AG, Guildford, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,564)

60,535 reviews in the last 12 months

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Rated 5 out of 5 stars

Great communication throughout

Great communication throughout. Able to purchase on finance. Staff polite amd friendly. Easy to set up, purchase, arrange delivery. Stuck to time frame. Wardrobe arrived quicker than planned. Fully installed. Clean tidy worker. Recommend

September 25, 2026
Rated 5 out of 5 stars

Margaret was super lovely

Margaret was super lovely , helpful and knowledgeable about what we were looking for . Also gave you the time to browse and decide. Would highly recommend .

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

Love Furniture Village

Such friendly staff who took time to find out what we were looking for and the choice was very good. As previous customers, found our last order and compared sizes etc.

September 14, 2026
Rated 5 out of 5 stars

Large showroom

Large showroom, allowing a good selection of three piece suites. The salesman David, was extremely knowledgeable, professional and helpful. In fact, it became an enjoyable, successful visit. I would certainly recommend Furniture Village to anyone,

September 14, 2026
Rated 5 out of 5 stars

Ian provided excellent customer service

Ian was very helpful with every aspect of our visit and purchase. Talking through our options and helping to guide us towards making the right and informed decision. As always we are very pleased with the dining table and chairs we finally decided to buy and can’t wait for it to be delivered.

September 12, 2026
Unprompted review
Rated 5 out of 5 stars

The salesperson in store was extremely…

The salesperson in store was extremely helpful and patient. We also had a home visit from the interior designer from New Malden, Bana, also went above and beyond. We ended up with two sofas and a new dining table and chairs and we are delighted

September 9, 2026
Unprompted review
Rated 5 out of 5 stars

It was my first visit to Furniture …

It was my first visit to Furniture Village after spending considerable time online looking for a wardrobe of particular dimensions. I was very lucky to be met at Guildford branch by a professional and intelligent salesman, Marcel, who helped me a lot. Thank you! I am now waiting for the delivery and will definitely write another review.

September 3, 2026
Unprompted review

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