We had a very good experience with furniture village from buying to delivery, Mr Reilly was brilliant in helping to decide and going through the whole process.All the staff who came and built the fur... See more
Location
Switch locationCairngorm Gate Retail Park, Winterhill, MK6 1AZ Milton Keynes, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Purchased a few items from here recently and had a fantastic experience. Ace was extremely knowledgeable, took the time to answer all my questions, and guided me toward the right choices for my home w... See more
Served by Peter was super helpful even after we left the store! Checked our previous sofa measurements and everything to make sure it should fit in the space we need and managed to juggle us on the p... See more
Our experience picking a settee was very positive with Liam at Furniture Village in Milton Keynes. After looking at sizes together we decided that a modular settee would be best for us for the space t... See more
Company details
Contact info
Cairngorm Gate Retail Park, Winterhill, MK6 1AZ, Milton Keynes, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excelkent service from Paige P at head…
Excelkent service from Paige P at head office. Quuck caring and full of undersraning and concern. Great to have such support..
Tina Cottier
Dealt with a young guy name Kieran…
Dealt with a young guy name Kieran absolutely fantastic customer service. Finally found my sofa keep up the good work
New dining table
The sales person who helped us, Liam O'Leary, was approachable, friendly and knowledgeable. He's seems a credit to your company.
There were many items on show in the MK showroom making it well worth the trip, delivery is scheduled to be quick and we're excited for our new table to arrive!
Great service from Kieran good products…
Great service from Kieran good products good aftercare package love it
Village furniture
Village furniture i am not expecting to buy when I am came in and I see in my budget deal with salesmanship of Kiran he is good customer I am with his service.
Excellent service
Mr Conteh was extremely patient and took time to explain the difference in mattresses and levels of comfort.
Ali - Customer Service Agent
Ali, the customer service agent, was extremely helpful. He literally made my whole experience using the chat portal so easy. He engaged with me quickly, assisted with my query effectively and couldn't have done any more for me. Thank you Ali
Went into the winterhill store and Liam…
Went into the winterhill store and Liam as always was very very helpful he is always happy and patient when talking to you? We have dealt with him before and will happily deal with him again
Kieran was so helpful & knowledgeable…
Kieran was so helpful & knowledgeable about the different products we were interested in , so we ordered our new corner settee & dining table & 6 chairs for pretty decent prices.
I bought a wardrobe that was in the…
I bought a wardrobe that was in the sale. Good value for price, was on sale. The person who helped me to chose this wardrobe was very helpful. Name was Ace. Thanks Ace for all your help. Great Customer service, very polite 👍 👌
We had a great experience buying our…
We had a great experience buying our sofa. The team were all incredibly helpful throughout the process, especially Peter who went above and beyond to make sure everything was correct and that we were completely happy. Excellent customer service from start to finish we would definitely recommend the Milton Keynes store.
Excellent sales assistant Peter Conteh…
Excellent sales assistant Peter Conteh in Milton Keynes. He was courteous, helpful and effortlessly completed our order and finance transactions
Pleasant atmosphere good knowledge by…
Pleasant atmosphere good knowledge by the sales consultant Stephen Cooper.
I was given lots of time to think and decide on my purchase. I came back twice before my final decision
Really great service and team work
Really great service and the approximate delivery time was as expected. The deliver guys were very professional and helpful
The service we received from the staff…
The service we received from the staff was great.
Had a hassle free pleasant shopping…
Had a hassle free pleasant shopping experience today with Ace. He introduced himself and said if we had any questions just ask and he left us to browse the shop freely without any pressure. It was a relaxing experience and we decided to purchase the sofa of our choice and he gave us his time and attention to explain everything we needed to know about the quality sofas we purchased. Thanks you were Ace 👍🏻
We had a fantastic experience at…Furniture Village Milton Keynes
We had a fantastic experience at Furniture Village, Milton Keynes. The furniture was exactly what we wanted and the quality of the products are second to none. Plus a nomination for Ace the sales assistant for the exceptional service. He was attentive to what we were looking for?and without trying to sell us anything. This is what a salesperson should be taught in all retail environments.
Thanks again Ace and we look forward to seeing our new lounge and snug room furniture.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







