Furniture Village - Milton Keynes Reviews 

1,688
TrustScore 4.5 out of 5

4.6

Cairngorm Gate Retail Park, Winterhill, MK6 1AZ Milton Keynes, GB


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Rated 5 out of 5 stars

Purchased a few items from here recently and had a fantastic experience. Ace was extremely knowledgeable, took the time to answer all my questions, and guided me toward the right choices for my home w... See more

Rated 5 out of 5 stars

We had a very good experience with furniture village from buying to delivery, Mr Reilly was brilliant in helping to decide and going through the whole process.All the staff who came and built the fur... See more

Rated 5 out of 5 stars

Served by Peter was super helpful even after we left the store! Checked our previous sofa measurements and everything to make sure it should fit in the space we need and managed to juggle us on the p... See more

Rated 5 out of 5 stars

Our experience picking a settee was very positive with Liam at Furniture Village in Milton Keynes. After looking at sizes together we decided that a modular settee would be best for us for the space t... See more


Company details


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  • Cairngorm Gate Retail Park, Winterhill, MK6 1AZ, Milton Keynes, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,688)

65,619 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Great experience, pleasant greeting without the hard sell. If we needed advice it was there and giving professionally. Massive mention to Stephen at the Milton Keynes branch, thsnk you

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Stephen was fantastic - Winterhill branch

Stephen was fantastic, even when we asked our 101 questions he was so patient and thorough with his explanations.
It was so nice to not feel pressured into any choices either! A fantastic service by a really great person!
I would give 10 stars if I could!

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Kieran and Stephen were both fantastic

Kieran and Stephen were both fantastic, their product knowledge was second to none and they’re a credit to the business, they made the process very easy and that was well needed with the stress of us moving house! Also the coffee and cookies are a great bonus! Dan and Donna

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

It was an amazing experience that we had during purchasing

It was an amazing experience that we had during the process of purchasing our home items. The staff is very helpful and attentive.

Specially, Dan Senanayake, was an excellent sale consultant and helped us to decide on what items to be selected according to the our budget, house spaces, colour matching …etc.

Eventually, It was a very easy task for us to make a correct decision on selecting the items suite for us.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Really impressed with the service

I am so impressed with the service I received from Martin. He was extremely helpful and patient while coordinating an earlier repair appointment for my furniture, answering all my questions with a kind and professional attitude. It is rare to find such genuine support over the phone. Five star service. Thank you, Martin

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Spent a pleasurable few hours here!

Liam was soooo patient and knowledgable on such a huge range of the products on offer, and being as I needed to furnish bedrooms and a dining room, Liam took me through several ranges and allowed me time to test out loads of mattresses across 2 days. There were no pushy salesmen pitches and we also had a good laugh. The range of products on offer were vast and all good value and quality. I am
Incredibly excited to receive our purchases. Thanks Liam! I will back again for sure and will
be recommending the store, and Liam to friends and family.
I can’t not mention the cookies… just delicious!
Thanks so much.

April 19, 2026
Unprompted review
Rated 4 out of 5 stars

Had a lovely experience

Had a lovely experience, was left to browse & they were very helpful in answer all our question. When we chose our sofa they were very helpful with samples & giving all the information we need in relation to money,discounts,care plans & double checking sizes & colour that we had chosen.A Very nice relaxed experience

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

A big thank you to Stephen Cooper …

A big thank you to Stephen Cooper Sales Consultant for helping us with our purchase today. A great experience, Stephen was very knowlegable on the products, patience and friendly. We bought some great furniture with his help. Great store, great service. Thank you

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

Stay clear at all costs

Stay clear at all costs, rudest people I’ve ever spoken to. No after sales services or customer care. All they care about is their commission.

April 15, 2026
Unprompted review
Furniture Village - Milton Keynes logo

Reply from Furniture Village - Milton Keynes

Good Afternoon,

Thank you for your review. We regret that your experience with us was unsatisfactory. We appreciate you bringing this to our attention, and we'll look into how we can improve our service. Please provide a copy of your review, your order number, full name and billing address to myexpeirence@furniturevillage.co.uk.

Kind regards,
Shanice

Rated 5 out of 5 stars

Frank was amazing

Frank was amazing, friendly, patient and communicated clearly.
I am very happy with furniture Village, they gave more discount to almost match a competitors offer and Frank secured that for us.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service. Stephen was very friendly and extremely helpful through out the way to choose the right sofa and for the order.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Please visit the store and you will not be dissapointed.

I recently visited the Furniture Village shop in Milton Keynes. I had never been to such a lovely store like this before. It was so neat, tidy and clean. All the staff were friendly and helpful and the coffee machine made the best coffee. I was looking to buy a small 2 seater reclining settee and thanks to a superb Salesman called Stephen Cooper he found me the perfect one in his showroom for me to try ...I bought it there and then and Stephen arranged the delivery which was also great so I cannot praise Stephen and all the staff enough....their people skills and product knowledge is excellent and I really congratulate and thank them for all their help. Val Briars

March 12, 2026
Unprompted review

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