Furniture Village - Poole Reviews 

1,869
TrustScore 5 out of 5

4.8

Wessex Gate Retail Park, Broadstone Way, BH15 3TE Poole, GB


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Rated 5 out of 5 stars

There was plenty of choice at the store and the salesman was very knowledgeable without being pushy. Furniture Village is our favourite store for Furniture needs, we have used the store a lot over th... See more

Rated 5 out of 5 stars

Shopping here again after purchasing previously, at the Poole Store, with Sharon, came in again Today for a mattress, again Sharon served us .. very knowledgeable, friendly helpful, and upsold to u... See more

Rated 5 out of 5 stars

Within this retail park are 3 furniture stores and rightly we visited each looking for a new sofa. However, prior to arriving Furniture Village was not on our list to find our new sofa. Yet, the quali... See more

Rated 5 out of 5 stars

Dan was friendly and knowledgeable. He gave us all the information we needed and left us to make our own decision about which bed and base we bought. He talked us through the contract and made sure we... See more


Company details


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  • Wessex Gate Retail Park, Broadstone Way, BH15 3TE, Poole, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,869)

65,009 reviews in the last 12 months

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Rated 5 out of 5 stars

Top quality products at very reasonable…

Top quality products at very reasonable prices. Andy was very helpful and full of good advice without being at all pushy. Only popped in to look at wardrobes, ended up buying wardrobes, new bed and mattress and a sofa bed, some great deals on offer. Always keep coming back to furniture village as you know whatever you buy will be long lasting and top quality.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Rob and Joe were great

Rob and Joe were great! They were very polite, put runners down on our carpet to make sure it was looked after. Very efficient and a great asset. Thank you guys!

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and really nice…

Excellent service and really nice staff, no hard sales pitches like other stores we visited. Was left to look and decide, we had all of our questions answered and proceeded to purchase exactly what we were after! Thanks for the coffee and cookie too, a nice touch Andy Witt 😊 I would certainly recommend this store for their relaxed approach.

May 30, 2026
Rated 5 out of 5 stars

Home Delivery of Super King Size Bed

Karl & Rhys delivered my super king size bed today. Amazing guys! They were strong, efficient, worked quickly, careful & pleasant. Despite difficulty in manoeuvring the bed upstairs, they remained cheerful and polite. Excellent service. Well done, guys!

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

Sharon at Furniture Village was very helpful. She gave us all the information we asked for and then left us to browse. Once we'd made our choice she again couldn't be more helpful.

May 20, 2026
Rated 5 out of 5 stars

Adam was great

After going to two other furniture shops nearby and being put off by ott sales staff who pushed finance it was a much better experience in furniture village. We found exactly what we wanted quite quickly and Adam was really helpful & efficient without being pushy at all.

May 17, 2026
Unprompted review
Rated 5 out of 5 stars

Rob and Joe did an excellent job…

Rob and Joe did an excellent job delivering our beautiful mattress to the second floor of our house. They were professional, friendly, and handled everything with great care despite the difficult access.
Thank you both so much, we’re truly grateful for all your effort and really appreciate the fantastic service.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Well what lovely helpful staff

Well what lovely helpful staff,
Purchased a electric Ottoman bed and headboard, wasn’t quite sure on the colour so was advised to take the swatches to the door so we could see them in the daylight,
Excellent customer service skills and very knowledgeable,
Didn’t feel like we were being pushed into purchasing unlike some other stores,
Made us a nice cup of coffee while filling in the paperwork.
100%. recommend.

May 12, 2026
Rated 5 out of 5 stars

Our experience was excellent

Our experience was excellent. We asked a few questions to the Sales man to which he answered with excellent knowledge. We then went back the next day and asked a few more questions, we made the decision to buy our bed. The Sales man was Andy Witt.

May 10, 2026

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