Furniture Village - RFC Newark Reviews 

3,528
TrustScore 5 out of 5

4.9

Unit 11 St Modwen Park, Electric Avenue, LN6 9BJ Witham St Hughs, Newark, GB


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Rated 5 out of 5 stars

Andy and Charlie did a great job delivering and assembling our table. They were polite, respectful of our property and took plenty of care & attention. They called me before arrival so I knew when th... See more

Rated 5 out of 5 stars

The guys that came to deliver and build our kitchen dinning table this morning were absolutely fantastic. Lovely guys who were considerate from the moment I opened the door, nothing was too much troub... See more

Rated 5 out of 5 stars

Great experience from start to finish. Lovely salesperson in Solihull store. Helpul and informative and ensured we looked at all the options. Delivery was well communicated, we were able to track the... See more

Rated 5 out of 5 stars

Paul and Tom arrived on time. They were very clean workers put down mats etc. Very helpful explaining how the table extended extra. Would recommend furniture village.


Company details


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  • Unit 11 St Modwen Park, Electric Avenue, LN6 9BJ, Witham St Hughs, Newark, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(3,528)

65,147 reviews in the last 12 months

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Rated 5 out of 5 stars

Paul and Tom were great!

Paul and Tom were very friendly, helpful and efficient! They arrived in great time with excellent communication and got my chair into my upstairs room with no issues at all. Wonderful service and very much appreciated!

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Bed delivery

Hercules and Kev contacted me 20 mins before arrival, they were friendly and corteous, the bed was assembled well amd no mess left behind.

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

We ordered a bed from the showroom

We ordered a bed from the showroom, Fosse Park, Leicester. Sales staff were very attentive and knowledgeable. Delivery service was excellent, the guys kept in touch re time of delivery. Very professional, put the bed up exactly where we asked, cleared all the packaging away, thank you Stewart and Alan, great job.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great service.

The delivery men helpfully called ahead to notify me of their arrival time. On arrival they were friendly and offered to construct my furniture, this was unexpected and a pleasant surprise. I should also add that the sales staff in the Lincoln store are also very helpful and friendly.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

Kept up to date on delivery day. Suite was made and delivered before estimated date. Simon and Andy delivered and assembled sofas, expertly and efficiently. They were both friendly and approachable. They explained various parts whilst assembling and explained operation of electric recliners They removed all packaging and left room tidy and clean. A very nice experience. Will definitely be recommending Furniture Village. 5* service from sales room to delivery.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery drivers were so friendly

Delivery drivers were so friendly, really quick process and really knowledgable. Did a step by step once bed was up and clarified where bed was going before starting. Definitely recommend

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Professional delivery service.

Had 2 items of furniture delivered today. Drivers were Paul and Tomas. Very friendly and professional. Took bret care of my property by using protective sheets to cover my floor before removing the old furniture and then bringing my new furniture in. Assembled a quickly and ask me to check over to make sure I was happy. A true professional service.

July 30, 2026
Unprompted review
Rated 1 out of 5 stars

The sofa itself and delivery team are…

The sofa itself and delivery team are great however when buying the sofa the sales agent struggled to get the order to go through the system at the price we agreed. As a result she promised to issue a £50 refund against the deposit paid once the finance had gone through. Despite promising to do so on tbe phone this has not happened, I’ve since called twice (they never answer the phone) left two voicemails and not had a call back so will likely have to deal with via Amex as a chargeback which is really disappointing especially as the sofa is great

July 29, 2026
Unprompted review
Furniture Village - RFC Newark logo

Reply from Furniture Village - RFC Newark

Good Afternoon,

Thank you for your review. I am so sorry to hear about the issues you've experienced with the promised refund and the difficulty getting in touch with the store. This is certainly not the experience we want for our customers. I have been liaising with you regarding your concerns but if there is anything else I can help with, please send me another email.

Kind regards,
Shanice

Rated 5 out of 5 stars

Hercules and Dan

Hercules and Dan
Delivery was on time. Hercules and Dan were very pleasant and couldn’t have been more helpful in moving my disabled husbands bed. All in all a very good experience

July 29, 2026
Unprompted review

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