We had been looking at one of your sifa ranges for a few months and on going into the Taunton shop on Sunday abd after speaking to Gary, we finally decided to go ahead and purchase it. Gary was extre... See more
Location
Switch locationPriory Fields Retail Park, TA1 1QS Taunton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Second time ordering from the Taunton store - first was last November when ordering sofas & footstool, second when ordering a dining table & chairs. Tim was excellent both times, helpful and friendly... See more
Excellent buying experience choosing two new sofas. Tim was brilliant. He spent a long time with us and showed interest in both us and our requirements. He was informative and checked details for us... See more
Kyle and Charlie and lavina - delivery was to wrong address but lavina/ Laura sorted it quickly and worked around my schedule by finding g a new delivery slot in time for me. Charlie snd Kyle were pat... See more
Company details
Contact info
Priory Fields Retail Park, TA1 1QS, Taunton, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very friendly staff and very helpful at…
very friendly staff and very helpful at the taunton branch also the delivery drivers were very good taking care with the delivery.
Great friendly service
Great friendly service. Tim from Taunton branch sold us a dining set and we had only popped in for the free coffee and cookies.
Fatima dealt with my issue pleasantly…
Fatima dealt with my issue pleasantly and quietly efficiently. Thank you Fatima
Excellent service
Excellent service, from visiting store, choosing items and updates on delivery, right through to delivery. Delivery was faultless from Sancho and Kris, who were very thorough and polite.
Great service and lovely people
The store is well laid out and our salesman, Tim was great. We were kept up to date with delivery details and Pete and Geoff handled the delivery and assembly very professionally. Great service and lovely people. Will shop there again.
Michael
Michael, who served us at Taunton branch was very polite,knowledgeable and friendly which made our experience first class so not only did we bought a suite we purchased a bed.
I would recommend this store to all.
Good service
Friendly staff in shop and delivery. Courteous guys delivered as promised and ensured all in situ as required.
Tim Ephgrave was brilliant at assessing our needs. Very polite and professional
We had great attention from the salesman from the moment we walked into the store. Not pushy but informative and knowledgeable about the stock and he could take us to exactly the furniture style and size we required.
A very welcome retail experiencePaul was extremely helpful and was only…
Paul was extremely helpful and was only present when we needed him to be so very sensitive to the customers needs a rare thing these days!
We have now confirmed the order and please pass on our thanks to Paul
Stephen and Julia Ryan
Very friendly and helpful supportive…
Very friendly and helpful supportive service from our two lovely delivery guys ! Thank so much to you both
Excellent customer service
Excellent customer service in store and with the delivery service. The couriers were polite, explained everything, chairs unpackaged and installed in the correct room and all packaging removed. Thank you Kris & Sancho !
Professional, prompt and friendly.
Delivery service in Taunton was fabulous.
Geoff and Kyle were very professional and friendly.
They were careful and considerate when setting up our new lounge suite and made sure everything was in it’s place and in perfect working order.
Thank you so much for the service Geoff and Kyle.
Knowledgeable sales staff. Clear communication. Good service. Comfortable stylish product.
Knowledgeable sales staff.
Brilliant Experience
The whole experience of purchasing our sofa was excellent.
We were never pressured to make a purchase and when we eventually made the decision the staff were first class.
Love furniture village
Love furniture village. Awesome service and excellent items very happy 😊
I love going to buy stuff from…
I love going to buy stuff from Furniture Village,all stuf is available and kind when you have any enquiries about they do the best in order to satisfy the client demand.Love them stuff
Chris from the sales team was…
Chris from the sales team was friendly,helpful,knowledgeable and professional ,it made purchasing our sofa’s a good experience.
A very pleasant experience when buying…
A very pleasant experience when buying our new sofa, wasn't rushed and given expert advice from Gary
A great afternoon we were served as…
A great afternoon we were served as once before with excellent friendly service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







