Furniture Village - Telford Reviews 

Great customer service from Gemma and plenty of time to browse and decide and good product knowledge.

Thanks to Will who was very helpful and professional.

Tony was very helpful, he showed me to the lift as I needed to use it to access the upper floor, he helped us decide on our choice of product ensuring we were fully aware of all of the different options

Helpful and knowledgeable staff with no high pressure sales! Great staff!

Tony was very helpful and listened to what we were looking for excellent service

Sales Consultant Tony Dhillon is fabulous, gave us space but listened about what we wanted when we were ready. He is incredibly knowledgeable about all the products and services Furniture Village offer. On a personable note he is very easy to talk to, it feels like you’re talking to a friend not a salesperson.

Tony was very friendly , knowledgeable , and gave us lots if advice,
No pressure sales.
Thanks

Karen was exceptional with her knowledge and customer service. Made shopping effortless and no pressure which always makes life easier and more pleasant.

I had excellent service from the moment i entered the door & was asked if they could be of any help. Right through to the point of placing my order.
I was shopping at the Forge Retail park branch in Telford & the gentleman helping me was Tony. He was a breath of fresh air, he was very informative, helpful & extremely curtious at all times, making what could have been a very stressful experience of making my decision & choice a very pleasant one.

Excellent service from Gemma. Had a really great overall experience in buying our new dining room table and chairs and sideboard. We will definitely be back soon to purchase our new settees. Hope the delivery experience is has good as the buying experience! Thank you.

Good selection of items to choose.
Will was very helpful and had great knowledge of the products
.

Ordered a new suite with Tony today . Lovely man very professional and helpful and made us feel at ease . He is a big asset to Furniture Village .

Tony was very professional, explaining everything in great detail, made the experience, stress free, and a credit to the company

It’s not often you come across a sales person nowadays who is genuinely there to help you out and give you good service and go more than the extra mile like Tony. It was our pleasure to have him point us in the right direction and also not once be pushy with our purchases. Top man, understanding, and made sure we were happy with everything and double checked everything. We will be back in the future to make more deals with him. 11/10 service

We went in for a look around, met Tony who was the most kindest and most patient person I’ve ever met in a retail shop, we ended up leaving with a bed, mattress, pillows and a dining table and chairs! All through it we were made welcome, we took our time and came back multiple times. Tony is genuinely the most hard working person in that store, what a great guy! Thank you & we will be back for sure!

We were looking for bedroom furniture and must say it looks beautiful now it’s in

Polite, tidy and professional delivery and assembly by Ant & Adam.

Explanation of controls and regular sofa maintenance explained.

A great service from instore sofa selection to delivery

Excellent customer service. Very helpful and friendly gurjeet. Sales manager.

Karen and Carl were brilliant. Came back 2 days running and bought even more furniture than we thought we would.
Great store and loved the coffee machine and delicious cookies.

The lads were very friendly did allthe clearing up, and set everything out just where we wanted.