FYFO | Fit Your Feet Online Reviews 

95
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I found Fyfo quite by accident. The site was very easy to use and the prices keen - particularly like the photo magnify - allows you to get a close look before ordering that was a mahoosive help in... See more

Rated 5 out of 5 stars

I bought 2 pairs of shoes here, arrived quickly, all in order. One pair had o be returned after 4 months as they were getting leaky, a manufacturing problem. Martin and Monica were very helpful and pa... See more

Rated 1 out of 5 stars

Placed order & paid online, received no correspondence whatsoever to confirm my order. 3 days later I received an email advising 1 of the items I had ordered was out of stock, even though it stated... See more

Rated 1 out of 5 stars

Ordered 2 pairs of shoes totally just under £100, received an order confirmation email but a week later still hadn't received a dispatch notice. Contacted the company who sent me 2 emails, the first... See more

Company replied

Company details

  1. Shoe Store

Written by the company

Based on 20+ years of expertise in the footwear industry, FYFO (Fit Your Feet Online) has grown from a small family-run business into a leading independent footwear retailer. We are dedicated to providing a comprehensive selection of shoes for men, women, and children, with a special focus on hard-to-find sizes and comfortable fits. We offer a diverse range from everyday essentials to specialist outdoor gear. We stock top global brands including Clarks, Skechers, Hush Puppies, Merrell, and Vionic. We pride ourselves on being "the destination for every foot," offering a wide variety of wide-fit options (E and EE), half sizes, and large men’s sizes (UK 13–15). As a technology-driven, research-focused company, we leverage innovative solutions to ensure a seamless shopping experience, competitive pricing, and fast delivery. We partner with brands that prioritise environmental responsibility, whilst we offer our own "FYFO" signature line, hand-picked by experts. At FYFO, our mission is to fit your fashion aspirations by delivering the right products at the right time. Whether you’re looking for seasonal style or practical comfort, we’ve got you covered.


Contact info

3.7

Average

TrustScore 3.5 out of 5

95 reviews

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3.7

All reviews

(95)

6 reviews in the last 12 months

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Rated 4 out of 5 stars

Fast efficient service with a personal touch

In truth, the service was what you would expect whenever you buy procucts online . . . but seldom ever get! FYFO can't be faulted for delivery, notification and follow up.

The only reservation to purchasing from them again is that I had to pay £10 postage to return the shoes (great, just not the right fit for me). This made it an expensive exercise. It's a tricky one as I understand the costs to the supplier but there are a lot out there where you can return goods FOC.

May 28, 2013
Unprompted review
Rated 5 out of 5 stars

I am a happy bunny

I found the exact shoes I was looking for in my size which is not always easy when you are a size 3. The gorgeous shoes were dispatched immediately and I had them a couple of days later.

February 14, 2013
Unprompted review
Rated 5 out of 5 stars

Great customer service

I bought 2 pairs of shoes here, arrived quickly, all in order. One pair had o be returned after 4 months as they were getting leaky, a manufacturing problem. Martin and Monica were very helpful and patient and I got a full refund. I am definitely going to buy from them again, either from their site or via Amazon or Ebay.

January 29, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service.

I ordered some winter boots from FYFO. Cheapest I could find of those particular boots anywhere on the internet. Arrived the next day. Perfectly packaged. Exactly as described. Love the boots. Would happily use this company again.

January 19, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service.

This is the first time im buying from fyfo and i was really impressed with the service.
i chose next day delivery and the delivery came right on time. the shoe was also exactly like the picture displayed on their website.

the fitting was perfect. shoes were rally comfortable.

i will definitely be buying from fyfo again.

December 26, 2012
Unprompted review
Rated 5 out of 5 stars

excellent service

thanks. I have been looking for good quality wool slippers for ages. Very pleased with quality and delivery was very fast.

November 10, 2012
Unprompted review
Rated 5 out of 5 stars

GORGEOUS FANTASTIC BOOTS!!

I have been looking for a pair of grey Manas boots for a while, where everywhere else were selling them at a much higher price, FYFO had them at such a low price, an unbelievable price!
I ordered them straight away. The next day they were delivered!!

Fantastic shop! I love my new boots!
Thankyou FYFO.

October 8, 2012
Unprompted review
Rated 3 out of 5 stars

Give me more !

Website looks a bit cheapy, but works fine and is clear. Would like some more info after ordering. For example, don't know who's gonna deliver my stuff. (Send to holland)

September 2, 2012
Unprompted review

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