I found Fyfo quite by accident. The site was very easy to use and the prices keen - particularly like the photo magnify - allows you to get a close look before ordering that was a mahoosive help in... See more
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I bought 2 pairs of shoes here, arrived quickly, all in order. One pair had o be returned after 4 months as they were getting leaky, a manufacturing problem. Martin and Monica were very helpful and pa... See more
Placed order & paid online, received no correspondence whatsoever to confirm my order. 3 days later I received an email advising 1 of the items I had ordered was out of stock, even though it stated... See more
Ordered 2 pairs of shoes totally just under £100, received an order confirmation email but a week later still hadn't received a dispatch notice. Contacted the company who sent me 2 emails, the first... See more
Company replied
Company details
Written by the company
Based on 20+ years of expertise in the footwear industry, FYFO (Fit Your Feet Online) has grown from a small family-run business into a leading independent footwear retailer. We are dedicated to providing a comprehensive selection of shoes for men, women, and children, with a special focus on hard-to-find sizes and comfortable fits. We offer a diverse range from everyday essentials to specialist outdoor gear. We stock top global brands including Clarks, Skechers, Hush Puppies, Merrell, and Vionic. We pride ourselves on being "the destination for every foot," offering a wide variety of wide-fit options (E and EE), half sizes, and large men’s sizes (UK 13–15). As a technology-driven, research-focused company, we leverage innovative solutions to ensure a seamless shopping experience, competitive pricing, and fast delivery. We partner with brands that prioritise environmental responsibility, whilst we offer our own "FYFO" signature line, hand-picked by experts. At FYFO, our mission is to fit your fashion aspirations by delivering the right products at the right time. Whether you’re looking for seasonal style or practical comfort, we’ve got you covered.
Contact info
The Enterprise Centre, University Of East Anglia, NR4 7TJ, Norwich, United Kingdom
- sales@fyfo.co.uk
- www.fyfo.co.uk
3.8
Great
92 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Easy to order good value
As above but you have to pay to return items, otherwise would have been 5 stars
January 20, 2017
Unprompted review
ordered shoes
i ordered shoes and was then told that they were out of stock a couple of days later
December 1, 2016
Unprompted review
Haflinger slippers
Brilliant quick delivery and cheaper than the shops, very happy :)
November 20, 2016
Unprompted review
ordered then told out of stock. very disappointed
do not use. took my order and payment then refunded 3 days later saying item out of stock.
October 18, 2016
Unprompted review
Brilliant!
Excellent product, good price and speedy delivery. Can't ask for anything more!
August 19, 2016
Unprompted review
Poor service
I ordered a pair of shoes that I was desperate for.
I waited quite a while only then to receive an email from PayPal saying FyFo had refunded my money but still to this day I haven't heard a word fro FyFo to say my order is now not available and I would get a refund, I've heard nothing and if it wasn't for PayPal I'd still be waiting on my delivery.
July 22, 2016
Unprompted review
Reply from FYFO | Fit Your Feet Online
Hi Tracey,
I am very sorry that we have not been in contact sooner. If you could please email sales@fyfo.co.uk we can look into this matter for you. I apologise for the inconvenience caused to you.
Kind regards,
FYFO
Upset ordered some shoes that weren't even in stock!
Ordered a pair of shoes, didn't say they were out of stock. Money was taken out of my account. Five days later received an email to say I couldn't have them as they weren't in stock!
Disappointed I really wanted the shoes and thought I'd finally found a pair of them.
July 2, 2016
Unprompted review
Excellent
Really quick delivery. I needed to exchange my item for another size and I received the exchanged item within a couple of days of me returning the original.
June 9, 2016
Unprompted review
Excellent
Was very impressed with the quality of my item and the speed of delivery. The price was very impressive aswell. Highly recommend
May 10, 2016
Unprompted review
Allowed orders for out of stock items
Ordered 2 pairs of shoes totally just under £100, received an order confirmation email but a week later still hadn't received a dispatch notice. Contacted the company who sent me 2 emails, the first stating that they had received the items back and refunded me as I requested.........I certainly hadn't I wanted the shoes! The second stated that there was a glitch in the system which meant out of stock items were showing on their website and they apologised. Looking at other reviews this 'glitch' happens often! Both pairs of shoes are still showing as available on their website!
There has been no problems with the refund but I'm not happy with receiving an email blaming me!
April 25, 2016
Unprompted review
Reply from FYFO | Fit Your Feet Online
Hi Emma,
We are sorry you are disappointed in our service. We have been having issues with our system that we are still in the process of fixing so yes listing items that are out of stock has been happening. We are fully aware of this situation and are trying our best to resolve it as quickly as possible. We understand this is not your fault and apologise for the inconvenience caused to you.
Kind regards,
FYFO
Great product,great delivery!
Slippers which are
Great & quick delivery
April 21, 2016
Unprompted review
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