I had the best experience with G4S. Thomas Larsen, the specialist that came to evaluate the house, was very helpful and truly interested in finding out our needs. He went above and beyond when... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From the very first meeting with Kasper Rabech, everything was professional and well understood. Installation was simple and he worked so quietly and I could even carry on working from home myself... See more
The order was completed very quickly and efficiently. The company representative, Thomas, installed the necessary equipment quickly, in the right places in the house for complete control. Everything i... See more
I had a terrible experience with G4S. It was ok in past years. However, from this year G4S started sending technicians to my business location without prior notice. After each unexpected visit, G4S... See more
Company details
Written by the company
En tyverialarm fra G4S kan sikre din familie mod indbrud og øge trygheden i hjemmet. Vi er glade for, at vi er danskernes foretrukne alarmselskab, og hver dag arbejder vores ca. 2.000 medarbejdere for at skabe sikkerhed, tryghed og tilfredse kunder.
Written by the company
Contact info
Roskildevej 157, 2620, Albertslund, Denmark
- 70 33 00 40
- kundeservice@dk.g4s.com
- www.g4s.dk
4.4
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super Service
December 18, 2017
Unprompted review
Reply from G4S Danmark
Hej Kim
Tak for din anmeldelse og 5 flotte stjerner, som vi sætter stor pris på. Vi er glade for, at du er tilfreds med vores service og håber, at du bliver rigtig glad for din nye alarm.
Hav en dejlig dag og en glædelig jul.
De bedste hilsner
Charlotte, G4S
God installation på aftalt tid
December 12, 2017
Unprompted review
Reply from G4S Danmark
Hej Jon
Mange tak, fordi du har taget dig tiden til at anmelde os. Vi er glade for at høre, at du er tilfreds med vores installation og vi håber, at du bliver rigtig glad for din nye alarm. Vi takker for 4 flotte stjerner og ønsker dig en rigtig dejlig dag.
De bedste hilsner
Charlotte, G4S
Fin service,
December 11, 2017
Unprompted review
Reply from G4S Danmark
Hej Carsten
Vi er rigtig glade for, at du er tilfreds med den service, du har fået hos os. Tak fordi, du har taget dig tiden til at fortælle os dette, og tak for 5 fine stjerner, dem er vi rigtig glade for.
Du ønskes en dejlig dag.
De bedste hilsner
Charlotte, G4S
fantastic service !!
October 3, 2017
Unprompted review
Reply from G4S Danmark
Hej Frank
Tak fordi du tog dig tiden til at anmelde os, det sætter vi stor pris på. Vi er rigtig glade for, at du er tilfreds med vores service og takker for de 5 flotte stjerner.
Hav en dejlig dag.
De bedste hilsner
Charlotte, G4S
God betjening og god information
September 25, 2017
Unprompted review
Reply from G4S Danmark
Hej Kunde
Vi er rigtig glade for, at du har oplevet god betjening og information i forbindelse med køb og installation af din nye alarm. Vi takker mange gange for din anmeldelse og 4 stjerner og ønsker dig en dejlig dag.
De bedste hilsner
Charlotte, G4S
Super god service og grundig gennemgang …
Super god service og grundig gennemgang ad alarmsystem.
September 25, 2017
Unprompted review
Reply from G4S Danmark
Hej Maja
Tak for den flotte anmeldelse og 5 fine stjerner, som vi er rigtig glade for. Det er dejligt at høre, at du er tilfreds med vores service og fik den nødvendige gennemgang af din nye alarmsystem.
Du ønskes en dejlig dag.
De bedste hilsner
Charlotte, G4S
Reply from G4S Danmark
Hej Henriette
Tak for 4 fine stjerner, som vi er rigtig glade for. Vi er dog allermest glade for, at du har fået fin behandling og er glad for systemet.
Med ønsket om en rigtig god dag og de bedste hilsner
Charlotte, G4S
Super service.
September 5, 2017
Unprompted review
Reply from G4S Danmark
Hej Alex
Tak for de 5 stjerner, du har valgt at give os, dem sætter vi stor pris på. Vi er samtidig glade for at høre, at du har fået en super service og håber, at du bliver glad for din alarm.
Vi ønsker dig en dejlig dag.
De bedste hilsner
Yasmine, G4S
Super service
August 28, 2017
Unprompted review
Reply from G4S Danmark
Hej Gregers
Vi er rigtig glade for at høre, at du er tilfreds med vores service.
Vi takker for den flotte anmeldelse og ønsker dig en rigtig god dag.
De bedste hilsner
Charlotte, G4S
G4S is good at both security and …
G4S is good at both security and customer service that is why I chose G4S to protect me new house as well
June 26, 2017
Unprompted review
Reply from G4S Danmark
Hello Anthony Alookkaren,
Thank your for your review. We are very happy to hear that you are satisfied with both our security and customer service.
Have a nice day.
Best regards
Charlotte, G4S
Super service.
June 21, 2017
Unprompted review
Reply from G4S Danmark
Hej Stephan
Det er dejligt at høre, at du har oplevet god service hos os, det er vi glade for.
Vi takker for din anmeldelse og 4 flotte stjerner og ønsker dig en rigtig god dag.
De bedste hilsner
Charlotte, G4S
Teknisk state of the art.
Teknisk state of the art.
God service.
God information.
June 11, 2017
Unprompted review
Reply from G4S Danmark
Hej Morten
Mange tak for din flotte anmeldelse, den er vi rigtig glad for. Vi er også rigtig glade for, at du er tilfreds med den tekniske løsning, og at du har oplevet god service og information.
Du ønskes en rigtig god dag.
De bedste hilsner
Charlotte, G4S
Very precise and polite and …
Very precise and polite and understanding of our needs. Good selection of security options at a fair market price.
the installation went quickly with some good suggestions form the installer on keeping the PIR devises both practical and at the same time as discreet as they can be.
I would revomend them to friends and family as i thought they were both efficient and friendly.
May 15, 2017
Unprompted review
Reply from G4S Danmark
Hello Andrew,
Thank you for your review and recommendation, we appreciate that very much. We are very happy to hear that you are satisfied with our selection of security options, prices and services in connection with the installation.
Have a nice day
Best regards
Charlotte, G4S
Reply from G4S Danmark
Hello Oleg,
Thank you for your review and 5 starts, we appreciate that very much. We are very happy to hear that you are satisfied with our service.
Have a nice day.
Best regards
Charlotte, G4s
God løsning - fin installation
God forståelse for behov. Fin installation med god instruktion.
March 6, 2017
Unprompted review
Reply from G4S Danmark
Hej Ole
Tak for din fine anmeldelse.
Rigtig god dag.
Venlige hilsener
Charlotte, kundeservice
Reply from G4S Danmark
Hej Lars,
Tak for din flotte anmeldelse.
Venlige hilsener,
Catharina, Kundeservice
Reply from G4S Danmark
Hej Lita
Tak for din anmeldelse og dine fem stjerner samt glade smileys.
Venlige hilsener,
Jacqueline, kundeservice
Reply from G4S Danmark
Hej Bent
Tak for din anmeldelse.
Venlige hilsener,
Jacqueline, kundeservice
Reply from G4S Danmark
Hej
Thanks for your review.
Venlige hilsner
Kundeservice
Overall, a professional organization with helpful employees.
My experience with G4S has been mostly very positive. The employees are knowledgeable and helpful. Our installation technician was very careful to run a wire along the wall so that it looked neat, which was appreciated. One thing that was confusing was that our phone numbers we provided to G4S were not recorded timely, and when an alarm activated while we were on holiday, G4S could not get through to us because they had the previous owner's land line on file rather than the ones we provided. It would be helpful if residential customers could login to an on-line account to verify information.
May 14, 2013
Unprompted review
Reply from G4S Danmark
Dear Carolyn,
Thank you for taking the time to evaluate your experience in dealing with G4S.
We are sorry if we have not updated yor information correctly. We would like to hear from you in our customer service department to tell you about using the self-service solution on www.g4s.dk.
We appreciate your views and insights.
Customer Service
G4S Denmark
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.