Gair Gas Reviews 

632
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff and engineers for arriving precisely on time, working efficiently, and being exceptionally polite and helpful throughout all service visits. Many consumers also highlight the remarkably quick response times when dealing with unexpected heating failures and urgent household repairs and maintenance. However, some people mentioned that certain urgent situations were not always categorized as immediate emergencies or sometimes required multiple visits to resolve. A few other people mentioned that company plans or scheduling repairs during peak periods could occasionally require a brief wait.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt arrival times and efficient completion... See more

Staff

Customers had positive experiences with staff, consistently highlighting their professional, efficient, and... See more

Quality

Customers consistently note positive experiences with quality, praising the workmanship carried out to a high... See more

Product

Clients share positive opinions on product quality and performance. Reviewers note that new radiators and... See more

Customer communications

Reviewers highlight ambiguous aspects of contact, expressing mixed experiences overall. Many customers praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had Central Heating installed. GairGas kept me updated at every stage of the process. I received text messages on each day of the works informing me that they were on their way. Engineers arrived wh... See more

Company replied

Rated 5 out of 5 stars

Gair had already given me excellent service for the rewiring of my flat and they have since returned twice to add power points. On every occasion they turned up as arranged and carried out the work v... See more

Company replied

Rated 5 out of 5 stars

Wow, what service - having never used them before, I contacted Gair when our heating system failed and someone came round within a couple of hours and diagnosed the fault. The part was ordered and fit... See more

Company replied

Rated 5 out of 5 stars

Gair Home Services provide an excellent five-star service supporting the local community. They are an outstanding, no-nonsense company. I am not a great fan of large national firms, as they often f... See more

Company replied


Company details

  1. Gas Company
  2. Electrician
  3. Plumber

Written by the company

Gair Home Services (Gair Gas Ltd) is a family run company with a reputation for quality, service and reliability. We provide a whole range of services to our customers from boiler installations to annual heating cover - protecting our customers from unexpected heating breakdowns 365 days a year covering Chandlers Ford & Hampshire area.


Contact info

4.9

Excellent

TrustScore 5 out of 5

632 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(632)

110 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Skilled technicians

Skilled technicians, excellent service, affordable cost. Gair really does provide peace of mind.

June 3, 2025
Unprompted review
Gair Gas logo

Reply from Gair Gas

Good Morning David, thank you so much for your wonderful review! We are glad to hear you are happy with the service we have provided & look forwards to being of service in the future. Warm Regards, Gair Home Services

Rated 5 out of 5 stars

From telephone call to tell them I had…

From telephone call to tell them I had a problem with my toilet to getting it fixed was brilliant. No fuss , no trouble.
The two chaps who came out were great. Thank you very much.

May 30, 2025
Unprompted review
Gair Gas logo

Reply from Gair Gas

Hi Sue, thank you for taking the time to leave your lovely review we are glad to hear that your issue with the toilet has been fixed. Warm Regards, Gair Home Services

Rated 5 out of 5 stars

We have used Gair Gas for many years

We have used Gair Gas for many years. A great local company. This time needed a small job but was no trouble getting it done. We also use them for our annual boiler service .

May 7, 2025
Unprompted review
Gair Gas logo

Reply from Gair Gas

Good Afternoon, we always appreciate feedback, so thank you for your kind review. We look forwards to helping you in the future. Many thanks, Gair Home Services

Rated 5 out of 5 stars

A long time customer

Gair Gas have cared for our heating for many years now and they continue to offer excellent service at competitive prices. We have one of their cover plans and so they send timely reminders when it's time to service the boiler. The engineers are always friendly and message to say they're on their way. From time to time, I compare their prices and services with B Gas and I'm satisfied with what we're getting. I do recommend them.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Local company providing an excellent service.

Local company providing an excellent maintenance service at realistic prices. Communication excellent via email and then on scheduled day phone call from engineer prior to arriving to carry out annual service. On arrival engineer friendly and carried out necessary checks promptly.

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler replacement.

Boiler replacement.
Very efficient admin and installers, everything completed in given timescale and very reasonable pricing.
Highly recommended, honest, local company.

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service always from GairGas

Excellent service always from GairGas, the staff are always really friendly, helpful and knowledgeable. They installed our ATAG boiler, we have had excellent service, reminders etc from them ever since. Highly recommended.

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, all staff are so friendly, polite and arrive on time. Keep everything clean after works finished.
Big shout out to Zak and Tom for electrical services including car charger and extractor fans and Isaac for installing Hive.
Would thoroughly recommend.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

On 19th March as was agreed with Gair…

On 19th March as was agreed with Gair the service went ahead with the engineer phoning up to let us know he was arriving on time , putting the appropriate
Safety wear on . He was polite and happy went about
servicing the appliance told us he was finished signed
the schedule sheets and departed Job all done .well done .

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Impressive!

The engineer arrived on time, assessed problem and very speedily fitted new part to remedy the fault. Thank you!

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied

Engineer arrived as stated and carried out the work efficiently, including having to leave the work to get a spare part he hadn’t reckoned on. All very satisfactory.

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Install separate new heating controls for oil-fired boiler and convection heaters

This installation was much delayed by me, but once scheduled, fixing separate new heating controls for oil-fired boiler and convection heaters was done quickly and efficiently. We have an old building with complicated wiring from previous setups. Great care was needed to remove redundant cabling without disrupting the remaining live cabling, which was done carefully and expertly.

December 9, 2024
Unprompted review

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