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See what reviewers are saying

Rated 5 out of 5 stars

I opened a Rust server with Game Server Kings and it was a super easy process, like most hosting service providers. What sets Game Server Kings apart, though, is the 24/7 ongoing support for when thos... See more

Rated 1 out of 5 stars

This Service is garbage the servers have low frame rate they crash a lot and they over sell space on their servers, when asked to fix problems they simply tell you its your plugins and that you need a... See more

Company replied

Rated 1 out of 5 stars

Extremely frustrating to work with. I've been with GSK for 4 to 5 years now and over these years. A portion of the time, there's been semi consistent issues. However, the past few months have... See more

Rated 5 out of 5 stars

One of the best if not the best server hosts I have every had the pleasure to experience. Their customer support answers your questions within 5 mins on average and they aren't premade messages.. that... See more

Company details

  1. Gaming service Provider
  2. Cloud Computing Service
  3. Web Hosting Company

Written by the company

Gameserverkings is a leading provider in game server hosting services. We operate our own fully global DDoS protected network and provide shared, bare metal, and colocation hosting solutions.


Contact info

3.0

Average

TrustScore 3 out of 5

417 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great company very reliable service

Great company very reliable service. Honestly, this has been the most helpful online support team I have ever worked with. they answered every question I had with great detail very promptly. they walked me through everything and made it easy for me even as a beginner

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Gameserverkings are more than worth their rates!

Gameserverkings are, simply put, a great hosting service. Kind, prompt, friendly, and willing to correct any mistake they accidentally make without hassle or hesitation. Always willing to assist with any problem or lack of understanding I have had. The customer experience plus the low cost of the Rust server hosting I used means I will always return to them or send friends their way any and every chance I get.

February 21, 2023
Unprompted review
Rated 5 out of 5 stars

Very good customer support, reliable long term host!

GameServerKing proved to be an excellent choice for server hosting.

I have been with many server providers over the last months but i always had network problems. Now I have a GSK dedicated server and I'm very happy with it, not any lag, not any crash, everything is perfect.

A good long term host !

Special thank's to Dristen and Renual (staff) who are very friendly and has been quick and responsive with any questions or issues we've had.

January 29, 2023
Unprompted review
Rated 5 out of 5 stars

Everything

Everything, best customer service ive ever experienced in my life. beyone incredible helpful, and their knowledge is bar none. cannot give mor praise. love it. absolutely fantastic. 1000000000 out of 10. i brags constantly about gsk to the people on my server.

January 27, 2023
Unprompted review
Rated 5 out of 5 stars

Support and Admin panel!

I want to start with the support that GameServerKings offer is amazing. Like Every time I ran into an issue they almost immediately resolved it and they went above and beyond. They made sure everything was correct with my issues and even look through the panel to make sure it was right. Also when it comes to the Admin panel it is very easy to navigate and use. But honestly I am most satisfied with the support they never felt like they were annoyed and genuinely made sure you were satisfied. I would 100% recommend this server host to anyone that is looking to create a server! thank you for being amazing GSK!!

January 13, 2023
Unprompted review
Rated 5 out of 5 stars

i didnt understand at all until i got help from them

i didnt understand at all about doing plugins and everything to even start the server they were explaining it better then the youtube videos i was watching they helped me 1 step at a time and now my server is now working really good thanks to the support team

January 5, 2023
Unprompted review
Rated 5 out of 5 stars

You won't go wrong with GSK The service…

You won't go wrong with GSK The service is excellent, if (on the rare occasion) there's a problem it's dealt with promptly and with efficiency. Very professional service provider, used GSK for a long time. Thanks!

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

Superb hosting partner

Superb hosting partner. The all-round customer support received from GSK has been excellent! I've used them now for a number of years to host various Rust servers and have had nothing but a 5* experience.

November 28, 2022
Unprompted review
Rated 1 out of 5 stars

Would not recommend this provider for…

Would not recommend this provider for Rust server hosting. Had bad experiences. Prices are great, but that's it.

March 1, 2022
Unprompted review
Gameserverkings logo

Reply from Gameserverkings

Hi there,

After reviewing all of the correspondence you've had with us (that I could find to the best of my ability, since the email provided isn't what was used for your GSK account), I see that the most recent support tickets were submitted nearly 7 months prior to this review when you cancelled your service and requested some billing changes. All of your support tickets were answered promptly within a few hours - barring one that spanned a few days due to an issue with our London datacenter over a year ago.

That issue was resolved long ago, and our London datacenter has improved immensely since. I don't feel that this review contains much relevance as this was an edge case situation that happened over a year ago, but nonetheless I'm sorry that you did not have a great experience.

I'd be happy to work with you again should you ever want to give us another shot.

Regards,
Dristen M
General Manager

Rated 5 out of 5 stars

The customer service is the best I have…

The customer service is the best I have ever experienced. I am using this to just to play singleplayer rust and found it easy enough to navigate.

November 3, 2022
Unprompted review
Gameserverkings logo

Reply from Gameserverkings

Hey there,

So happy to hear that you've had a great experience with our customer support team. We're available 24/7 if you need anything.

Enjoy Rust!

Regards,
Dristen M
General Manager

Rated 1 out of 5 stars

Its been really hard to play

Its been really hard to play. Its crashing and lagging. I took the best they could offer and 3 weeks later its really problematic. Right now my server doesnt exist anymore. It was working just fine when I woke up I went to make myself a coffee I came back There's nothing left. I've been waiting for an hour now in the help chat with the tech support and noone came yet

September 28, 2022
Unprompted review

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