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See what reviewers are saying

Rated 5 out of 5 stars

Efficient and thorough Engineer, who arrived on time and carried out the required work with no problems and even offered advice on unrelated matters. Oh that all companies offered the same high level... See more

Rated 5 out of 5 stars

This company is always fast, responsive, and reliable. They show up on time, are impeccably friendly, honest and incredibly efficient. I had a recurring problem that was really stressing me out, and t... See more

Rated 5 out of 5 stars

Booking an appointment for a leak under the sink was quick and easy. The engineer was friendly, knowledgeable and fixed the leak promptly and gave extra advice on how to turn hot and cold water off ex... See more

Company replied

Rated 2 out of 5 stars

The person that came to fix a shower drain blockage seemed not to have the skills to perform the task. Came without the necessary tools and then used an excissive amount of water to test the blockage.... See more

Company details

  1. Boiler and Heating Service
  2. Furniture Store

Written by the company

Specialising in boiler related services such as boiler installations, boiler replacements and boiler repairs. Gas Safe Registered / Free Estimates.


Contact info

  • Office E15 Knoll Business Centre, 325-327 Old Shoreham Road, BN3 7GS, Hove , United Kingdom

  • www.gandkheating.co.uk

4.6

Excellent

TrustScore 4.5 out of 5

124 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The only choice going forward

From enquiry to completed work, the team were helpful, professional and punctual. James went above and beyond to find a solution to my dilemma. Highly recommend.

September 6, 2024
Unprompted review
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Reply from gandk

Thank you for your feedback. We are happy to have provided you with a great all-round service.

Rated 5 out of 5 stars

From excellent service from Lauren in…

From excellent service from Lauren in the office to the engineers James and Dan who fitted. House was left clean and tidy and a very neat job given boiler was relocated from loft to downstairs cupboard. Thank you all

June 6, 2024
Unprompted review
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Reply from gandk

Thank you for leaving such great feedback. We are happy that your overall experience of our services was a positive one.

Rated 5 out of 5 stars

Excellent customer service including…

Excellent customer service including booking & aftercare. There was a slight issue which was resolved immediately. I felt listened to & that they wanted to deal with the problem.

June 11, 2024
Unprompted review
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Reply from gandk

Thank you for leaving such positive feedback, it is appreciated.

Rated 5 out of 5 stars

Always use G&K

Always use G&K. Great service, very professional and a fair price. Today Jack W came to fix our leaking kitchen tap. Sorted in no time. Jack also gave us some very helpful advice about avoiding frost problems regarding an outside tap. Thanks once again G&K

May 30, 2024
Unprompted review
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Reply from gandk

Thank you very much for leaving a review with such positive feedback.

Rated 5 out of 5 stars

not all radiators heating up

not all radiators heating up - from the outset rather than blame the microbore pipework for the prolem, powerflush or replace the pipework, G&K Heating came up with a plan to clean offending radiators put inhibitor in the system and cleanse it end to end, fixig a leak in the process. Altogether a professional job, done to quote in a timely, courteous and clean way. Highly recommend and will use again whenever needed

April 23, 2024
Unprompted review
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Reply from gandk

Thank you for your great review of our service. We strive to give our customers the best solutions.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, Dan was brilliant, efficient and extremely tidy! 100% would recommend. Thank you.

May 15, 2024
Unprompted review
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Reply from gandk

Thank you for leaving such positive feedback. It is appreciated.

Rated 4 out of 5 stars

First class service

First class service, thanks

April 29, 2024
Unprompted review
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Reply from gandk

Thank you. We strive to give our customers the best service.

Rated 5 out of 5 stars

Excellent service

Excellent service. We moved into our flat and discovered that the boiler was faulty and the cold fill to the washing machine was broken. As soon as the job was passed to G&K they couldn't have been more helpful. Updated us every step of the way and completed the necessary repairs quickly and professionally. Cheers to Mike (hopefully got his name right). Really friendly bloke and very professional in his work. Thumbs up all round.

May 7, 2024
Unprompted review
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Reply from gandk

Thank you for leaving a review and your great feedback. We are happy to have been able to resolve the problems for you.

Rated 5 out of 5 stars

Jack W was prompt

Jack W was prompt, quick and transparent on what was needed. gandk heating are great from point of contact to solution

May 9, 2024
Unprompted review
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Reply from gandk

Thank you Mr Parker for your positive feedback. It is much appreciated.

Rated 5 out of 5 stars

We have been using K&G for a few years…

We have been using K&G for a few years and all the staff from the office to their engineers have been excellent professional, helpful and friendly. As long they keep their business and their good work we will be their loyal customers.

April 24, 2024
Unprompted review
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Reply from gandk

Thank you for leaving such great feedback. We strive to do our best in all areas of our business to keep our customers happy.

Rated 5 out of 5 stars

Professional & punctual

As soon as we booked for a yearly gas inspection ,we were kept up to date of times and date , arrived exactly on updated schedule . Very polite and professional respectful of home surroundings, gas inspection carried out safety. Would recommend this company, happy to use them again

April 22, 2024
Unprompted review
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Reply from gandk

Thank you for your positive feedback. We strive to give our customers the best experience.

Rated 5 out of 5 stars

Excellent service

If I say they sorted my problem with the black hole my gas escape to and reason for random hot water and heating issues in minutes. Faulty valve and fan in boiler replaced at a very reasonable cost. Have now cancelled my homecare insurance agreement with a national company, as this was not been spotted on yearly service twice. As by magic, my gas usage per day gone down 75% overnight.

April 11, 2024
Unprompted review
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Reply from gandk

Thank you for sharing your positive experience.. We are happy that we were able to assist you with these ongoing problems.

Rated 5 out of 5 stars

Always good service

Always good service. Had our boiler fixed a couple of times by G&K - always effective, on time and professional. Couldn't recommend more highly.

March 21, 2024
Unprompted review
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Reply from gandk

Thank you for your great feedback. It is appreciated.

Rated 5 out of 5 stars

Helpful and knowledgeable service

Booking an appointment for a leak under the sink was quick and easy. The engineer was friendly, knowledgeable and fixed the leak promptly and gave extra advice on how to turn hot and cold water off explaining the hot and cold water tanks (we were new to the property). Only downside was original appointment was cancelled due to staff illness, couldn’t be helped but pushed back the fix by a day. Would still recommend.

March 19, 2024
Unprompted review
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Reply from gandk

Thank you for sharing your positive experience. We apologise for any inconvenience caused due to staff illness but thank you also for your understanding of this situation.

Rated 5 out of 5 stars

Amazing experience

Amazing experience. Very professional. Not the first time I use them. Recommended.

February 7, 2024
Unprompted review
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Reply from gandk

Thank you for leaving a great review and for continuing to use G&K. It is much appreciated.

Rated 5 out of 5 stars

Excellent company

Always a good reliable service. I've used them for the last eight years. Always on time. Quick and efficient. The engineers are always polite and respectful.

January 29, 2024
Unprompted review
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Reply from gandk

Thank you for your great feedback & your ongoing custom.

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