gandk Reviews 

124
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Efficient and thorough Engineer, who arrived on time and carried out the required work with no problems and even offered advice on unrelated matters. Oh that all companies offered the same high level... See more

Rated 5 out of 5 stars

This company is always fast, responsive, and reliable. They show up on time, are impeccably friendly, honest and incredibly efficient. I had a recurring problem that was really stressing me out, and t... See more

Rated 5 out of 5 stars

Booking an appointment for a leak under the sink was quick and easy. The engineer was friendly, knowledgeable and fixed the leak promptly and gave extra advice on how to turn hot and cold water off ex... See more

Company replied

Rated 2 out of 5 stars

The person that came to fix a shower drain blockage seemed not to have the skills to perform the task. Came without the necessary tools and then used an excissive amount of water to test the blockage.... See more

Company details

  1. Boiler and Heating Service
  2. Furniture Store

Written by the company

Specialising in boiler related services such as boiler installations, boiler replacements and boiler repairs. Gas Safe Registered / Free Estimates.


Contact info

  • Office E15 Knoll Business Centre, 325-327 Old Shoreham Road, BN3 7GS, Hove , United Kingdom

  • www.gandkheating.co.uk

4.6

Excellent

TrustScore 4.5 out of 5

124 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(124)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Above and beyond expectations

We had a gas engineer today to do the yearly check. Job well done, and he also helped us with the slight thermostat issue we had, without even having to ask. Well done G&K, another job above and beyond. Highly recommended.

January 18, 2024
Unprompted review
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Reply from gandk

Thank you for leaving us a great review and for your custom. It is much appreciated.

Rated 5 out of 5 stars

Have not let us down yet

Must say the whole process of booking and arranging time to have service carried out was easy and quick. Engineer was early but sat outside till I called him in. Friendly and gave advice and tips on boiler best use.

January 5, 2024
Unprompted review
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Reply from gandk

Thank you for leaving a review to share your positive experience with G & K. It is much appreciated.

Rated 5 out of 5 stars

Excellent service every time

I’ve used G&K on both my residential a rental property and for many various issues. Water leaks, boiler service, gas safety, plumbing problems and I’ve experienced nothing but friendly and professional service. From the booking system, through to attending and invoicing G&K make it simple and easy. I recommend to all family & friends.

December 19, 2023
Unprompted review
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Reply from gandk

Thank you for your great review Natalie, it is appreciated.

Rated 5 out of 5 stars

Boiler service

Boiler service. Very easy to book, on time and very courteous and proessoinal service.

December 14, 2023
Unprompted review
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Reply from gandk

Thank you for leaving a review. We strive to meet the highest standards for our customers.

Rated 5 out of 5 stars

Reliable and professional

GandK engineers and plumbers are always polite, professional reliable and tidy.

November 28, 2023
Unprompted review
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Reply from gandk

Thank you for writing a great review. It is appreciated.

Rated 5 out of 5 stars

Highly recommend

Always great, efficient service from G&K. They are prompt, reliable, friendly and knowledgeable. I cannot recommend them highly enough.

December 5, 2023
Unprompted review
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Reply from gandk

Thank you so much for leaving a great review. We always strive to deliver a high level of service to our customers.

Rated 5 out of 5 stars

Very efficient every time I’ve booked

Very polite and efficient, I’ve used G&K for boiler service and plumbing jobs. They turn up on time and do a good job.

November 24, 2023
Unprompted review
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Reply from gandk

Thank you for leaving a great review. We look forward to continue assisting you in the future, should the need arise.

Rated 5 out of 5 stars

Gas safety check

Reliable and knowledgeable

November 22, 2023
Unprompted review
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Reply from gandk

Thank you for sharing your positive feedback and taking the time to leave a review.

Rated 5 out of 5 stars

We appreciated the reliable service

We appreciated the reliable service. Our new heating system is working really well. Our home has never been so warm!

November 4, 2023
Unprompted review
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Reply from gandk

Thank you Cayte for the great feedback. We are happy to have been able to get you winter ready!

Rated 5 out of 5 stars

Jack from G&K Gas Safe plumbing…

Jack from G&K Gas Safe plumbing serviced our Worcester Bosch boiler on 10/11/23, he was polite, knowledgeable and did a professional job.
👍🏿

November 10, 2023
Unprompted review
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Reply from gandk

Thank you so much for leaving a review and your great feedback.

Rated 5 out of 5 stars

above and beyond

booked via my landlord - was a really good and smooth experience. when i emailed i had a response within 10 minutes! the person who came over was so good too, explained what they were doing and why. they took the care even though they didn’t need to as it’s not us who owns the property!

I even had a call after to ensure everything went well which was really appreciated. :)

November 7, 2023
Unprompted review
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Reply from gandk

Thank you Meg for sharing your experience. We are happy that everything went smoothly for you.

Rated 5 out of 5 stars

This is the 3rd or 4th time that we've…

This is the 3rd or 4th time that we've used G&K. Just like the previous visits, excellent!
Louie arrived exactly on time to the minute, amazing! What a lovely chap he really is. Fixed the problem within 20 minutes, polite, tidy, helpful and a pleasure to chat to!
Thanks G&K, hope to see you again (in a way)😆

November 8, 2023
Unprompted review
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Reply from gandk

Thank you so much Mr Bowles for your great review. We will pass your kind words to Louie & as you say, in the nicest possible way, hope we don't see you too soon :-)

Rated 5 out of 5 stars

Excellent service

Excellent service, the office were clear about the appointment time and sent a reminder. The engineer was professional and knowledgeable, he worked efficiently and completed the gas inspection without any disruption. I would recommend GandK without hesitation.

November 3, 2023
Unprompted review
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Reply from gandk

Thank you for another great review.

Rated 5 out of 5 stars

Professional company

Professional company. All of their visits have been timely, educational, efficient and problems resolved.

I would recommend them to anyone.

October 30, 2023
Unprompted review
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Reply from gandk

Thank you Mr Ramdeen for your kind words, it is much appreciated.

Rated 5 out of 5 stars

The staff were friendly and efficient

The staff were friendly, helpful and efficient. The engineer knew what he was doing - identified the fault, ordered the part and came and did the repair. They all made the process easy and stress free. They were just completely reliable.

October 27, 2023
Unprompted review
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Reply from gandk

Great to get such positive feedback. Thank you.

Rated 5 out of 5 stars

Fast and friendly service

I was really impressed with how quickly Lauren in the office responded to my query regarding my broken shower pump. When Sam came out to fix it, he was in and out very quickly. Very efficient and friendly service. Thank you G&K.

October 20, 2023
Unprompted review
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Reply from gandk

Great to hear that all went well. Thank you for leaving a review it is much appreciated.

Rated 5 out of 5 stars

Always reliable and professional G&K…

Always reliable and professional G&K give you a personal service that is friendly and great value for money! Thank you for coming to my rescue!

October 9, 2023
Unprompted review
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Reply from gandk

Glad to be of help Holly. Thank you for sharing your positive experience.

Rated 2 out of 5 stars

fix a shower drain blockage

The person that came to fix a shower drain blockage seemed not to have the skills to perform the task. Came without the necessary tools and then used an excissive amount of water to test the blockage. That flooded the bathroom with water and eventually soaked the corridor carpet.

September 8, 2023
Unprompted review

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