The Garden Furniture Centre Ltd Reviews 

4,855
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt delivery service and the polite, helpful staff who often take the time to assemble items directly on site. Many people note that the diverse garden furniture and storage products are remarkably solid, beautifully crafted, and provide truly excellent overall quality for their outdoor spaces. Some reviewers were not happy with delivery issues, such as items arriving late, completely soaking wet, or visibly scratched in several places. A few consumers also mentioned encountering frustrating customer service responses regarding unexpected restocking fees, unhelpful return processes, or weather damage claims.

What people talk about most

Product

Clients share positive opinions on product, highlighting the superb quality and solid build of items like the... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the craftsmanship and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpful, polite, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that drivers are... See more

Service

Reviewers mention positive feedback about service, highlighting polite and courteous staff as well as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic company! I ordered the biggest and heaviest bench imaginable. I was given a delivery date which was adhered to. The delivery guys, Peter and Max, went above and beyond to make sure my bench... See more

Rated 5 out of 5 stars

We purchased a garden bench. It arrived wrapped in protective cardboard. Delivery was amazing and the bench was placed where we wanted it. When we “unwrapped” it, it was even more impressive than... See more

Rated 5 out of 5 stars

I recently had a delivery of wheelie bin covers after meeting the team at their recent show. Wow. I'm so impressed, from the sturdy anthracite style to the soft close lids, makes putting out the rubb... See more

Rated 5 out of 5 stars

Good delivery of excellent swinging garden seat and cover. Seat comfortable much to the delight of family and visitors alike. Cover has withstood all the dry summer weather plus winds and rain of wi... See more

Company replied


Company details

  1. Furniture Store

Information provided by various external sources

We are The Garden Furniture Centre and are one of the largest retailers of Garden and Conservatory Furniture on the internet in the UK today. The focus in our range is on quality at competitive prices. Our online catalogue currently holds around 2000 products and we buy everything direct from manufacturers allowing us to pass great prices for quality items to our paying customers. Take a look at our website to view the full range and find out more. We specialise in Teak and Rattan but also have a very large range of Conservatory Furniture as well. Broadly our range includes Sofa Sets and Dining Sets in all shapes and sizes, Garden Benches, Gazebos, Parasols, Shade Sails, Aluminium Furniture, Day Beds, Swing Seats, Patio Heaters, Reclaimed Teak Furniture, Garden Ornaments, Garden Furniture Covers and Sun Loungers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(4,855)

92 reviews in the last 12 months

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Rated 5 out of 5 stars

We bought this external 4-bin store at…

We bought this external 4-bin store at the Ideal Home Show in Birmingham and it has been a great purchase. It’s very solid and well built, designed to withstand the weather, and keeps all four bins neatly stored and out of sight. Assembly was straightforward and the doors and lids line up well and open smoothly, making it easy to access the bins. It looks smart and tidy on the drive and has really improved the appearance of the area. Excellent quality and great value for money — highly recommended.

October 4, 2025
Unprompted review
The Garden Furniture Centre Ltd logo

Reply from The Garden Furniture Centre Ltd

Thank you for your lovely review, we are glad you are enjoying your new wheelie bin covers!

Rated 5 out of 5 stars

The Anthracite Triple Solid Panel…

The Anthracite Triple Solid Panel Wheelie Bin Storage was a great buy. It is a quality product, looks aesthetically pleasing and everything now neat and tidy - excellent purchase. 10/10 to Garden Furniture Centre Limited in Wootton Wawen, in making it very easy.

January 4, 2026
Unprompted review
Rated 5 out of 5 stars

It is not often that bin covers attract…

It is not often that bin covers attract compliments, but a number of visitors have commented on and asked for details about this one.

It is smart, well-made and spacious.

December 23, 2025
Unprompted review
The Garden Furniture Centre Ltd logo

Reply from The Garden Furniture Centre Ltd

Thank you for your review! We are glad you are enjoying your new wheelie bin covers.

Rated 5 out of 5 stars

Fast efficient delivery

Fast efficient delivery. A good sturdy unit although I bought it ‘flat pack’ and assembled it myself. I would recommend buying it made and delivered ready assembled. And I would recommend it.

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic bin store

Fantastic bin store. Very sturdy. Really smart looking and very easy to assemble together. Great customer service at the ideal home show.

March 30, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service all round

Outstanding service all round!

Right from the very start when we visited the stand in the spring at a garden show in Hampshire, the staff have been very friendly and super helpful, nothing was ever to much. Between placing the order and taking delivery I have been dealing with the Operations Manager Joanna Arevalo, I cannot speak highly enough about how helpful, professional and lovely to deal with Joanna has been. We have had to delay delivery umpteen times as the house wasn't finished and it was never a problem, Joanna just accommodated us and delayed delivery for us.

In my experience, once you have parted with your money, companies become unhelpful and often obstructive, absolutely not the case 'The Garden Furniture Centre Ltd'!

Yesterday we were finally ready for delivery, the delivery drivers Maris & Mario turned up promptly and on time and once again, as with everybody else I had dealt with since purchasing the furniture, they couldn't have been more helpful, considerate and pleasant to deal with, nothing was to much.

Then there is the furniture itself, great quality and a cut above the competition, I cannot recommend this company enough, thank you all for everything!

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent solution to hide bins

Easy to order. Straightforward delivery and excellent product. The bin covers make our drive much neater. They are easy to use and well made. I've had a lot of compliments from neighbours. I'm playing around with solutions to planting the tops, either using small troughs or a green roof layer.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Double wheelie bin store

A good experience overall with a clear website to order from and prompt delivery. I assembled the wheelie bin store by myself, though probably would have been easier with two, as a couple of times would have benefitted from someone to hold it in place. Instructions were easy enough to follow. The bin is a fairly snug fit for out wheelie bins and the door needs to be opened 180 degrees to comfortably remove the bins, but the unit is high quality and just what we needed. I'd recommend this brand and supplier.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and excellent products

I ordered two of the Galvanized Steel Wheelie Bin Cover Wood Effect with Planters. The service was excellent, with delivery very quick. The item was on sale, and did not disappoint. It has made an attractive addition to my driveway, by removing the wheelie bins from sight.
I would definitely recommend this company to friends and family.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Our new conservatory furniture

Our new conservatory furniture was delivered today. Right on expected time, extremely well wrapped and delivered by two very careful guys. We are so pleased with the sofa and two chairs. They look fantastic!
The company has been helpful and friendly in all aspects of the purchase. I am very happy to highly recommend them.
Jenny.

November 20, 2025
Unprompted review
The Garden Furniture Centre Ltd logo

Reply from The Garden Furniture Centre Ltd

Thank you for leaving such a lovely review! We are glad you are enjoying your new furniture!

Rated 5 out of 5 stars

Bin store. Wheelie bin covers.

I've placed a couple of separate orders with the Garden Furniture Centre. The items purchased have always been as described and they arrived promptly. They represent good value for money.

November 7, 2025
Unprompted review

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