Hamel Patel, trading as Radiant homes. After a new bathroom refit, left us with a leak which came through our ceiling damaging our new furniture, despite several attempts to get him back he completely... See more
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Absolutely impossible to contact anyone at gassafe, online chat is a pointless task and you can never get anyone available once you'veansweredthe automated questions. I've sent 2 emails that promise... See more
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After concerns, we had our new boiler inspected by a gas safe engineer, who has applied a ‘Warning - Do Not Use’ sticker to our boiler. We are currently on day 6 without heating and hot water & are... See more
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I've spent over an hour waiting to speak to someone by phone over the past few days. I've tried using the online chat function on their website, however anytime I try to use it, it advises me chat is... See more
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Company details
Written by the company
Gas Safe Register is the official gas registration body for the United Kingdom, Isle of Man, Guernsey and Jersey, appointed by the relevant Health and Safety Authority for each area.
Contact info
65 Gresham Street, EC2V 7NQ, London, United Kingdom
- www.gassaferegister.co.uk
1.4
Bad
151 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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WHY HAVE GAS SAFE REGISTER IF THEY DO NOT CARE!
What is the point of having a ‘gas safe register’ to monitor qualified gas engineers and to protect the public from unsafe gas installations when they themselves need to be monitored. I called to report a non ‘gas safe’ unqualified person and the person on the phone was not phased asked me to write to them or email them. She did not ask for any specific details about the person or what steps I should take. I think the service is POOR! This is a shame for the honest people who pay so much money and HAVE to be on this register in order to make an honest living.
November 18, 2019
Unprompted review
Will not help engineers
As a qualified Gas Engineer I have no choice but to pay my subscription to this organisation. In return you would expect help and advice on a PROFESSIONAL level. Three years ago I had to RIDDOR report one engineer for ten different jobs which were immediately dangerous. Gas safe were asked to investigate on behalf of the HSE. The Gas Safe inspector agreed with all my assessments of the work, however, they not only told the engineer that ir was me who had reported him but they just told him to 'put the work right' there was no way the customers wanted him anywhere near so had to pay to have the work rectified.
You would think that I'd learned my lesson with Gas Safe, but foolishly I rand them today as I have come across several LPG gas hoses that connect gas meters to static caravans that are failing either at the point of installation or within the first few months of use. I needed help to get these investigated and to notify via a safety bulletin should there be a wider issue.
So, what was Gas Safe Registers response when I pushed for them to help me...
They have decided that I need to be inspected !!
FFS just because I've pushed them into facing up to their responsibilities it seems they are now using bully boy tactics to shut me up.
Watch this space...
September 11, 2019
Unprompted review
Gas Safe ? - Check out BBC Watchdog
Check out the BBC Watchdog program 14/11/2018 - Question - what is the point of GasSafe??????
They appear to have very little intention of protecting customers from incompetent gas fitters/engineers.
As customers, we have to use GasSafe certified gas engineers/fitters.
GasSafe do not and will not tell you about certified fitters/engineers who have bad work records, so if you end up employing a GasSafe certified tradesperson who has an undisclosed poor record of work and then does a bad job for you, you could pay with your life!
November 14, 2018
Unprompted review
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