Gear4music Reviews 

1,166
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

I use Gear4music for more than a decade, they have always surprised me with their affordable prices, unfortunately sometimes instruments come with a poor QC, some scratches and less finesse in the... See more

Company replied

Rated 5 out of 5 stars

Very happy with the client support and service from Gear4music. The Ewi solo that I bought arrive in perfect conditions to Portugal. In the right time. Thanks very much.

Company replied

Rated 3 out of 5 stars

The headphone jack converter arrived at my UPS pickup point within a reasonable time frame. However, I received no notification that it had arrived from either Gear4music or UPS. That's an odd piece o... See more

Company replied

Rated 5 out of 5 stars

Good price and speedy delivery. The quality and reliability has yet to be tested as the items are for a Christmas present, but Roland equipment rarely disappoints. The packaging was sufficient but... See more


Company details

Information provided by various external sources

Venha comprar instrumentos musicais com a Gear4music, incluindo Guitarras Acústicas, Guitarras Eléctricas, Baterias, Pianos digitais. Equipamento musical e de estúdio Yamaha, Korg, Fender, Roland e muitas outras marcas disponíveis na nossa loja de músi...


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4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.4

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(1,166)

86 reviews in the last 12 months

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Rated 5 out of 5 stars

SubZero Portable Modelling Guitar Amp Review

Firstly, I'm quite satisfied with my purchase. The Bluetooth functionality and the built-in battery are essential features for me, and they work seamlessly. At low volumes, the amp produces some interesting tones, making it perfect for bedroom practice sessions. However, I found that it may not be the best choice for playing outdoors. As the volume increases, the sound quality tends to diminish slightly, which is something to consider if you plan on using it in louder environments.

One minor drawback I noticed is the placement of the input jack, which isn't the most convenient. Additionally, having a built-in tuner would have been a nice addition, saving the hassle of carrying a separate tuner.

In summary, the SubZero Portable Modelling Guitar Amp is a great option for home practice, especially if you value Bluetooth connectivity and portability. While it might not be the ideal choice for gigs due to the volume limitations, it offers a range of tones for bedroom players. Overall, I'm pleased with my purchase and would recommend it to fellow musicians who prioritize convenience and versatility.

Note: This review is based on my personal experience and preferences.

October 5, 2023
Rated 3 out of 5 stars

Arrived, but with significant delays.

Everything arrived that was ordered, but the delivery information was incredibly inaccurate. There was an initial delay of over 24 hours with goods being handed to the courier.

This was also held by the courier for nearly a week, despite it showing as 'Out for Delivery' and caused a huge delay for the project we ordered the equipment (and paid for expedited delivery). We had to collect the equipment from the courier rather than actually having it delivered which was far from ideal.

The communication around

September 20, 2023
Gear4music logo

Reply from Gear4music

Thank you for contacting us.
We are very sorry to hear that your order was not delivered when you were due to receive this.
The couriers that we use normally have an extremely high success rate at delivering all parcels within the estimated delivery date provided. We apologise that this was not the case on this occasion.
We have passed on your comments to the courier company so they can investigate the cause of this and hopefully assist them in improving their service.
One of our customer service advisor will be contact in case you will need any further assistance.

Rated 3 out of 5 stars

I expected more

The headphone jack converter arrived at my UPS pickup point within a reasonable time frame. However, I received no notification that it had arrived from either Gear4music or UPS. That's an odd piece of basic customer service to be lacking. Also, it's not a universal jack converter. Its threads (for screw-on use) don't work with those on my Beyerdynamic DT 770s jack. The jack sits loosely within the converter. I hear sound through them, but it's an insecure connection. The product details state that the converter works with "compatible" headphones. Too bad I had no way of knowing mine aren't compatible. Hence 3 stars instead of 5.

September 7, 2023
Gear4music logo

Reply from Gear4music

Good afternoon,
Thank you very much for sharing your experience with us.
A member of our customer support team will contact you to resolve the issue as quickly as possible.
The gear4music team.

Rated 3 out of 5 stars

Bad Shipping.

Bad Shipping... Before you buy, it says the item will get to you tomorrow. After you buy, It says the day after tomorrow, and it actually gets to you 4 days after. Wait, not actually get to you, but in a distribution center near you, which was not specified.

So I think they kinda lie to you.

August 21, 2023
Gear4music logo

Reply from Gear4music

Boa tarde Filipe,
Muito obrigado pelo seu review.
As nossas mais sinceras desculpas por esta situação e qualquer inconveniente que a mesma possa ter causado.
Infelizmente estamos dependentes dos nossos parceiros e transportadoras no momento de envio.
Pedimos desculpa se desta vez o envio não correspondeu às expectativas.
Grande parte dos nossos envios chegam no dia previsto e são sempre entregues na morada correcta.
Um membro da nossa equipa de apoio ao cliente irá entrar em contacto brevemente consigo.

A equipa da gear4music.

Rated 5 out of 5 stars

All good

All good, quick uneventful delivery

Great neck, in perfect condition.

Only beware that nut has to be cut, only has pre-slots in it.

July 18, 2023
Rated 5 out of 5 stars

The speakers arrived fine

The speakers arrived fine, they sound good but they lack a bit of bass. I found it weird from a customer point of view that when buying a pair of speakers I had to buy a separate cable in order to play on both.

May 25, 2023
Rated 5 out of 5 stars

Great tunes and service

Hey.

The experience with gear4music it's always great.

About the pickups, there look a little vintage, special with aged white pickguard. I love it.

The sound is so reach, so clean and so intense with the distortion... I'm realy enjoying it!

May 21, 2023
Rated 5 out of 5 stars

Very nice starter drum kit

I wanted a starter drum kit and you had the best combo price-quality. I am very satisfied with the product purchased, it fits my needs as a new drummer, the kit looks sharp and well built. Delivery was very fast to Portugal and everything arrived in perfect shape. My next purchase will be an electric guitar and I will most likely be buying from Gear4Music as well. Thanks.

May 15, 2023
Rated 5 out of 5 stars

Once more, great buying experience

Once more, a good buying experience with g4m. I asked for a delayed order, and they sent me imediately a new one, without the need of returning the first one, as it arrived. Great customer support.

March 31, 2023
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