Gear4music Reviews 

1,166
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I use Gear4music for more than a decade, they have always surprised me with their affordable prices, unfortunately sometimes instruments come with a poor QC, some scratches and less finesse in the... See more

Company replied

Rated 5 out of 5 stars

Very happy with the client support and service from Gear4music. The Ewi solo that I bought arrive in perfect conditions to Portugal. In the right time. Thanks very much.

Company replied

Rated 3 out of 5 stars

The headphone jack converter arrived at my UPS pickup point within a reasonable time frame. However, I received no notification that it had arrived from either Gear4music or UPS. That's an odd piece o... See more

Company replied

Rated 5 out of 5 stars

Good price and speedy delivery. The quality and reliability has yet to be tested as the items are for a Christmas present, but Roland equipment rarely disappoints. The packaging was sufficient but... See more


Company details

Information provided by various external sources

Venha comprar instrumentos musicais com a Gear4music, incluindo Guitarras Acústicas, Guitarras Eléctricas, Baterias, Pianos digitais. Equipamento musical e de estúdio Yamaha, Korg, Fender, Roland e muitas outras marcas disponíveis na nossa loja de músi...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,166)

86 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Harlem 4 Bass Guitar + 35W Amp Pack

I a general way am very pleased with my purchase on gear4music, I bought Harlem 4 Bass Guitar + 35W Amp Pack, I liked the amplifier, although low range equipment and not being a bass player, I think it has a great sound full of potential even for small concert spaces. Regarding the the bass guitar, also beginner type and brand, is light, vibrates a little and has a lot of height between the 12 fret which makes learning very difficult, the intonation is good and the frets are filed on the edges of the arm which is good for playing without hurting the hands, the rest of accessories are acceptable, cable is bad and the tuner is good. In general a good pack I think

February 2, 2023
Rated 1 out of 5 stars

Payment gateway needs work

I went to pay for my items and the delivery address shifted to my address in the uk. I didn’t notice this so I went ahead and paid. Then I couldn’t cancel the order and had to order again to get the strings to the right address in the EU. Your payment gateway needs work.

November 12, 2022
Gear4music logo

Reply from Gear4music

Dear Carla,
Thank you very much for your email, and please accept our apologies regarding your delivery.
A member of our customer service will contact you so we can resolve the issue as soon as possible.
Kind regards,
The gear4music team,.

Rated 5 out of 5 stars

Ordered here in G4M before and the…

Ordered here in G4M before and the experience was good before Brexit, this time was the same good service, as always, very fast delivery (one working day to deliver from Spain to Portugal) and everything in order. Good quality drum clamps and good price, does the job very nicely.

August 24, 2022
Rated 5 out of 5 stars

Fast shipping and within the expected…

Fast shipping and within the expected date. The Presonus R80 are excellent studio monitors for production or just to listening music. Good equalization capability and no static noise if use balanced cables and a good audio interface.
Good product !!

September 5, 2022
Rated 5 out of 5 stars

After reading all the negative comments…

After reading all the negative comments from some customers. I was scared to use gear4music.

But so far everything went perfectly fine. Delivery time was respected.
Product worked perfectly fine.

Ordered in Portugal, product came from the warehouse in Spain.

Hope this review could help.

August 15, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look