I use Gear4music for more than a decade, they have always surprised me with their affordable prices, unfortunately sometimes instruments come with a poor QC, some scratches and less finesse in the... See more
Company replied
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I use Gear4music for more than a decade, they have always surprised me with their affordable prices, unfortunately sometimes instruments come with a poor QC, some scratches and less finesse in the... See more
Company replied
Very happy with the client support and service from Gear4music. The Ewi solo that I bought arrive in perfect conditions to Portugal. In the right time. Thanks very much.
Company replied
The headphone jack converter arrived at my UPS pickup point within a reasonable time frame. However, I received no notification that it had arrived from either Gear4music or UPS. That's an odd piece o... See more
Company replied
Good price and speedy delivery. The quality and reliability has yet to be tested as the items are for a Christmas present, but Roland equipment rarely disappoints. The packaging was sufficient but... See more
Venha comprar instrumentos musicais com a Gear4music, incluindo Guitarras Acústicas, Guitarras Eléctricas, Baterias, Pianos digitais. Equipamento musical e de estúdio Yamaha, Korg, Fender, Roland e muitas outras marcas disponíveis na nossa loja de músi...
Kettlestring Lane, YO30 4XF, York, United Kingdom
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Everything went very well and as programed. Very good service. I totally recommend

Reply from Gear4music
Delivered early and great condition. Excellent product. Thank you Gear4music.pt
I a general way am very pleased with my purchase on gear4music, I bought Harlem 4 Bass Guitar + 35W Amp Pack, I liked the amplifier, although low range equipment and not being a bass player, I think it has a great sound full of potential even for small concert spaces. Regarding the the bass guitar, also beginner type and brand, is light, vibrates a little and has a lot of height between the 12 fret which makes learning very difficult, the intonation is good and the frets are filed on the edges of the arm which is good for playing without hurting the hands, the rest of accessories are acceptable, cable is bad and the tuner is good. In general a good pack I think
I've used Gear4music in the UK and Portugal. I like the equipment available. The service is fast and effecient.
I ordered an item which was sent. The courier company lost it so I alerted Gear4Music after two weeks. The sent a replacement item which arrived two days later. The courier company messed up but Gear4Music recovered the situation very well.
I went to pay for my items and the delivery address shifted to my address in the uk. I didn’t notice this so I went ahead and paid. Then I couldn’t cancel the order and had to order again to get the strings to the right address in the EU. Your payment gateway needs work.

Reply from Gear4music
Great product, great prices and wonderful fast service. Highly recommend!!
Very good service , ordered one day and it was here next day , all as described , will order again when i need anything ,
Ordered here in G4M before and the experience was good before Brexit, this time was the same good service, as always, very fast delivery (one working day to deliver from Spain to Portugal) and everything in order. Good quality drum clamps and good price, does the job very nicely.
Fast shipping and within the expected date. The Presonus R80 are excellent studio monitors for production or just to listening music. Good equalization capability and no static noise if use balanced cables and a good audio interface.
Good product !!
After reading all the negative comments from some customers. I was scared to use gear4music.
But so far everything went perfectly fine. Delivery time was respected.
Product worked perfectly fine.
Ordered in Portugal, product came from the warehouse in Spain.
Hope this review could help.
Took a little longer to deliver than promised but I put that down to courier problems. When I enquired as to the whereabouts of my order the query was dealt with promptly and effectively.
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