I would give this company 0 stars if I could. Customer service is atrocious. They don't reply, even after repeated prompts. I ordered a bracelet three months ago, they never delivered. You get no... See more
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GearZap have informed me that there is going to be a delay in sending the goods. They appear to have initiated payment through PayPal, but I'm not clear whether the transaction will complete even if t... See more
The advertised a bluetooth keyboard as universal with Apple and Android logos on the webpage. I purchased one, but it was marked as IOS and does not work with an android device. I have tried to con... See more
Company replied
Ordered an item on a BOGOF prom same day only was sent 1 item on complaining was told it was not a BOGOF prom sent them a copy of thé prom I received from them. Certainly will Not be using them ever a... See more
Company details
Information provided by various external sources
Huge range of tablet, MacBook & laptop accessories. Choose from top brands like TwelveSouth, KNOMO and Speck. Order before 6pm and get same day dispatch. Buy now! Fast delivery!
Contact info
United Kingdom
- 08442495080
- info@gearzap.com
- www.gearzap.com
Disappointed did not fit device
I ordered the Tablet cover on Christmas Eve as a late present for my Guys mother.
she had recently bought a Toshiba Tablet and need a protective Case. I paid extra for the express post. £6.95. I had googled the exact make and model number of the device and this item came up as the one to buy. They used royal mail and the tracking number did not work so when it had not on the Friday after Christmas i tried to find out by tracking if it was in the system even went to the local PO and they could not get it to track either. Very frustrating and the result was it was not received until Monday when they had returned home. I forwarded on another £6.95 cost!
Then found it did not fit. I rechecked the website and the model number and it said it is correct. so I advise her to take it to a PC shop and ask them. They confirmed it would never fit a Toshiba and not to touch any cover that mentioned Apple as it would not fit a Toshiba Cannot be clearer than that!!! So arranged for her to return back to me. More cost! I have now sent back (on Friday 10th) but so far i have not had a refund. Not impressed. When i went on line to arrange return the website informed me someone would be in touch. They didnt!
So now down £50+
The lady has been able to source a cover that fits for a lot less money so at least she is happy.
If i have to chase for refund i will make further reviews to warn people that their website is misleading.

Reply from GearZap.com
Better than amazon!
Got a laptop case from gearzap as a present for someone and was very pleased with the purchasing side of things. It was cheaper on this site than it was on Amazon and it arrived quicker than the stated delivery time. I would definitely use again.
happy son, happy mum
ordered snap on cover for son's apple mac and a protective cover to carry it in. well wrapped.delivered on time, excellent service,
i would recomend to my friends
i am very pieased with the speed of my order, good quality products
What a bag
I bought the bag for a new mac and it fits perfectly! I can fit all my chargers in the zipped area neat and tidily. Would recommend this bag to anyone!
Excellent Service
Cannot fault this company. Prompt delivery. Would definitely recommend
EFFICIENT AND SPEEDY SERVICE
GearZap surprised me with the efficiency of their service, quality of the merchandise I purchased and the speed in which the order was despatched and received. At the same time of order I purchased goods from three other companies and GearZap arrived before them all. Most impressed.
Just what was required with a quick turn around.
Universal Data Charge and Sync Cable - Micro USB x3
Item Number 15624 was just what was required. I had to spend some time finding the correct type. I found GearZap had what was required hence they were ordered right away. Thanks GearZap for your quick turn around
I have not received my merchandise
As of this writing, I have nt received my order. Please let me know how I can track it.
Thank you.

Reply from GearZap.com
Faulty item.
I need to return a faulty item and in all fairness Gearzap have been helpful by telling me to click on a link to view their returns policy. Unfortunately the link does not open so at this present time I am unable to return the faulty goods.

Reply from GearZap.com
Speedy Delivery and Fits Perfectly
Having read reviews of covers for the Mac Air this one stood out as being a good performer. It fits perfectly and has the ventilation slots in the right place. Other models were described as having flimsy or damaged clips, and did not fit properly. This cover is well made and fits perfectly. It is also, half the cost of others. GearZap dispatch and delivery were very speedy.
What a pleasant surprise!
Getting the Clip and Talk Bluetooth Car Kit for my very busy wife has turned out to be a great idea. First asked myself, Will it work? Oh yes, it does. My son sorted it out and on Xmas morning we tried it. Bingo, it was all systems go. Great little gift, the kit.
Poor packaging didn't' note customer requirements
I ordered a screen protector for my Samsung pad which was received in a jiffy bag far to bid for the item. The screen protector was kinked where it had been folded over during transit. The actual item looked like it had previously been opened and had been on a shelve for a long time. I sent it back requesting a refund but was promptly sent another one which I did not open but sent back with a repeat request for a refund. I was fully refunded.
Almost there
Ordered item but never given a dispatch date, when queried didn't receive an answer until I requested refund. Dealt with efficiently after that. I assumed my order was out of stock when I ordered it. It would help if customers were advised if there is a problem. Completely satisfied with product.
Not good enough
wrong item sent. was refunded, but no apology. not good enough
Excelllent service
Received excellent service, even though it was during the post xmas sales madness! Well done.
Good Quality kit fast
Gearzap sell good quality stuff and deliver it quickly
Good service and product as expected.
The order was delivered to time and appears to be as described at first usage.
Excellent company.
Would recommend by my experience with purchase of product, delivery etc.
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