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Rated 1 out of 5 stars

I would give this company 0 stars if I could. Customer service is atrocious. They don't reply, even after repeated prompts. I ordered a bracelet three months ago, they never delivered. You get no... See more

Rated 1 out of 5 stars

GearZap have informed me that there is going to be a delay in sending the goods. They appear to have initiated payment through PayPal, but I'm not clear whether the transaction will complete even if t... See more

Rated 1 out of 5 stars

The advertised a bluetooth keyboard as universal with Apple and Android logos on the webpage. I purchased one, but it was marked as IOS and does not work with an android device. I have tried to con... See more

Company replied

Rated 1 out of 5 stars

Ordered an item on a BOGOF prom same day only was sent 1 item on complaining was told it was not a BOGOF prom sent them a copy of thé prom I received from them. Certainly will Not be using them ever a... See more

Company details

  1. Cell Phone Accessory Store

Information provided by various external sources

Huge range of tablet, MacBook & laptop accessories. Choose from top brands like TwelveSouth, KNOMO and Speck. Order before 6pm and get same day dispatch. Buy now! Fast delivery!


Contact info

1.1

Bad

TrustScore 1 out of 5

224 reviews

5-star
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Rated 5 out of 5 stars

Hassle free!

Bought a desk stand for my tablet and the process couldn't have gone better. Product as described and quick delivery.

January 31, 2014
Unprompted review
Rated 5 out of 5 stars

Ordered one day delivered the next, Good product and good value

Ordered up a plastic cover to protect my new MacBook pro, top part clipped on fine, bottom part fitted well but doesn't really clip on well enough, it doesn't really stay in place , so you have to be careful if moving it around. I was going to use a bit of blue tack, but didn't have any, so I ended up using glue dots, same sorta thing, but obviously a bit more permanent.
Overall I really like it, it does the job it was intended for, to save your gear from getting scratched, dented etc.
It wouldn't be good enough to protect it from a fall or a drop, but then again, what would be.
I take take my laptop everywhere in a laptop bag and this cover will look after it when I,m scooting about.

January 26, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent all round.

Ordered my tablet cover on a Sunday afternoon, site was easy and straightforward to use. Was extremely surprised to receive it on the Tuesday and very pleased with the goods and well priced.
Would definately use again, thank you.

January 26, 2014
Unprompted review
Rated 5 out of 5 stars

Very good website

The website offers a variety of shopping venues. There are a variety of accessories for the Apple product. You can utilize this website to pick and chose. Also, the price is very reduced and comparable with any site and beyond.

January 23, 2014
Unprompted review
Rated 5 out of 5 stars

arrived sooner than expected

I am pleased with product. Case comes up larger than expected but not a problem. Don't like pocket for charger cable, will only use it if necessary, feels too tight to put in 3 pin plug and cables. Very happy to have only paid basic postage but received package within 2 days.

January 21, 2014
Unprompted review
Rated 4 out of 5 stars

A different kind of screen saver

I don't like screen savers in general. They do dim the display to a small degree. I only used it once so far, and am quite happy. I notice no difference in brightness, and the screen has a cleaner look.

I'll review again after using it for a while.

January 20, 2014
Unprompted review
Rated 2 out of 5 stars

No delivery

Ordered and received a customer feedback form !! Only thing is order not received and no response to emails from customer care !!!

January 18, 2014
Unprompted review
GearZap.com logo

Reply from GearZap.com

Hi Carole,

Thank you for your feedback and sorry for this bad experience you have had. I have looked into the product delivery date and I have sent you an email regarding your options.

Many Thanks

Rated 5 out of 5 stars

Great Service

I bought two 4-in-one stylus pens from GearZap, which were delivered quickly and are very well designed and produced items.The touch stylus is very effective on an iPad and my phone. The pen is good, black ink, which I prefer. The torch and laser pointer are added bonuses.
I had to contact GearZap about my payment via PayPal, which was due to my misunderstanding, and I received a prompt and helpful Email reply.
To be recommended.

January 17, 2014
Unprompted review
Rated 3 out of 5 stars

Good product but sales process let it down.

Ordered 2 smart iPad pen/spirit levels etc when it was on BOGOF deal but was charged for both - no obvious option on the payment page of the site to show the deal and it should have picked it up automatically anyway. Disappointing.

January 16, 2014
Unprompted review
GearZap.com logo

Reply from GearZap.com

Hi Clive,
Thank you for your feedback and sorry for this issue. I have looked at your order and it appears that your were charged for 2 pens, and it does look like that the voucher code was not applied.

In this circumstance we will refund the cost of one pen via the method you paid originally.

Many Thanks.

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