Gentlevan Removals & Storage Reviews 108

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Thank you for sending three of the best hard working patient movers to help us move. They put in a full shift starting at 0730 getting all of our boxes, miscellaneous gear and garden plants to our ne... See more

Rated 5 out of 5 stars

Gentlevan Removals were superb.. from initial contact, to comms leading up to moving day and the move day itself. Seamless. The guys on the day were amazing - slick, efficient, quick, friendly and too... See more

Rated 5 out of 5 stars

Best removals company we’ve ever used. They really took the stress out of moving day. Victoria was great to deal with and the removals team were really professional. I was impressed with how organised... See more

Rated 5 out of 5 stars

Fantastic service from start to finish. Communication and quotes from office were prompt and informative. Removal guys showed up on time and took great care with rigs/coverings to protect carpets etc.... See more

Company details

  1. Shipping Company
  2. Warehouse

Written by the company

Based in Banbury, Oxfordshire, we help families and businesses move locally, nationwide and across Europe with a calm, fully managed removals service. Whether you are relocating your home within the UK or moving to Spain, our experienced team takes care of planning, packing and transport — so your move feels straightforward from start to finish.


Contact info

4.9

Excellent

TrustScore 5 out of 5

108 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We recently used Gentlevan removals to…

We recently used Gentlevan removals to move from the south of France to the north of England and they were great! Super helpful when I had questions and easy to add more boxes on when I needed to. Would 100% recommend. Thank you!

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you for sending three of the best…

Thank you for sending three of the best hard working patient movers to help us move. They put in a full shift starting at 0730 getting all of our boxes, miscellaneous gear and garden plants to our new house finished by 1800. Great comms and a terrific service. Thank you again for taking the stress out of moving day. Gentlevan, a great local Oxfordshire business whom I highly recommend!

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

This is the second time moving house…

This is the second time moving house with Gentlevan. Their services are simply outstanding, efficient and the whole team is a pleasure to work with. Wouldn't think of moving with anyone else!

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Happy repeat customer - superb team

This was not my first experience using Gentlevan, as I'd used them at short notice in the summer to move catering equipment, pianos and even a kiln... I knew they would take our house move in their stride, and they absolutely did! Exceptional service from Victoria in the office, and George and the team on the day definitely went above and beyond for us. We didn't think our bed would go up the stairs - it did. We didn't think our three bookcases would go up the stairs - they did, even if Zoltan did need to take the doors off the cases to facilitate this! They worked so hard, and were extremely understanding when I couldn't even find the kettle... I couldn't be more grateful, and we are absolutely delighted with the service. Highly, highly recommended.

December 15, 2025
Unprompted review
Rated 4 out of 5 stars

Pickup and delivery were excellent the…

Pickup and delivery were excellent the drivers on both occasions were outstanding!! Patient, helpful and extremely professional!! Administration was a little challenging but we got there in the end!! Overall a very positive experience and would certainly use them again!!

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Best removals company we’ve ever used

Best removals company we’ve ever used. They really took the stress out of moving day. Victoria was great to deal with and the removals team were really professional. I was impressed with how organised and efficient they were. All our furniture was carefully disassembled and reassembled, and other large furniture items were moved out of our narrow old stairs and hallway with care and precision, including a really heavy electric sit and stand desk which I thought would need to be taken apart. Highly recommend!

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Communication and quotes from office were prompt and informative. Removal guys showed up on time and took great care with rigs/coverings to protect carpets etc. were quick and efficient and very patient when I couldn’t decide where to put things! Would definetly recommend for any move - absolutely worth the money

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Gentlevan Removals were superb.

Gentlevan Removals were superb.. from initial contact, to comms leading up to moving day and the move day itself. Seamless. The guys on the day were amazing - slick, efficient, quick, friendly and took everything in their stride. They took great care to protect carpets, furniture and belongings.. not a single glass was broken. Victoria and Radka in the office were super helpful throughout and always on hand to answer any questions. They all made the whole process much easier and reduced stress levels enormously! Highly recommend.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

UK to France move

We used Gentlevan's services to move three pieces of antique furniture from the UK to France, and were very pleased with the experience. Pick up and delivery were quick and professional, the items were well wrapped for transport and arrived in perfect condition.
We appreciated Victoria's friendly and almost immediate replies to any messages, and she took care of the documentation regarding import taxes, so the whole process was very easy. We can thoroughly recommend them for international moves.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Thank you to Victoria and her team for a first-class and professional removal service. Excellent communication throughout the process and hardworking and efficient team on moving day. I would have no hesitation recommending Gentlevan Removals.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent removals service.

Victoria and her team were helpful, efficient, transparent, professional and very responsive throughout the entire process. A pleasure to deal with and all our belongings were beautifully packed and safely and quickly delivered to our house in Spain in perfect condition. I would not hesitate to recommend Gentlevan for an excellent removals experience.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great removals company

Gentlevan took care of our move from Lancashire to Madrid. Their price was competitive and the service was very fast and professional our belongings arrived in Madrid only 5 days after collection. Victoria was very helpful in managing our move and the guys that picked uk and delivered our belongings were very friendly and professional. I would highly recommend Gentlevan removals and would definitely use again.

October 5, 2025
Unprompted review
Rated 5 out of 5 stars

Gentlevan removals quick and easy

Gentlevan removals made our move so easy, they arrived and managed to empty our house in 2 hours then when we arrived at the new house it wasn’t much longer than 2 and we had unloaded.
Very polite and very speedy service.
Would definitely recommend.

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great removals experience

The whole team at Gentlevan were very helpful and professional. We needed two days to do the house removals and they were super efficient and quick but took great care of our belongings. Many thanks to Victoria, Peter and the whole team!

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Moving to another Country these are the people to use

Moving home at anytime to anywhere can be stressful, when you're moving to another Country that stress can be huge, I have to say that Victoria and the Team were excellent, loads of contact all the way form start to finish, packed when they said they would and arrived when they planned to, and handled everything with care, I certainly recommend them for any move 👍🏻

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company for our international…

Excellent company for our international move. Victoria kept us up to date with all the admin we needed to know about, and the packing and loading guys were excellent - they really took care of our belongings and were very conscientious. The unloading guys were the same - really good! Would highly recommend this company for an international move.

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Our move from Oxfordshire to Wiltshire…

Our move from Oxfordshire to Wiltshire went like clockwork thanks to the amazing team from Gentlevan. Victoria and the team did a fantastic job from start to finish with superb communication. The friendly, efficient, hardworking team took the stress out of the move. We would highly recommend Gentlevan if you are thinking of moving, you won't find better. A big thank you to all.

June 25, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look