Gentlevan Removals & Storage Reviews 

111
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Gentlevan were brilliant. The two guys did an incredible job - they were very fast, very skilled and very careful moving our furniture. The office team were also great - so courteous and professional... See more

Rated 5 out of 5 stars

Gentlevan stepped in when other transport company let us down at late notice. They were very polite, punctual and handled everything from collection in uk to delivery in Spain. What a fantastic servic... See more

Rated 5 out of 5 stars

Excellent service from initial enquiry right up to our belongings being unpacked. Lovely people, nothing too much trouble and all issues resolved (tight driveways, waiting for keys, tricky angles for... See more

Rated 5 out of 5 stars

Gentlevan were excellent. Communication with the office was always friendly and efficient. The removal guys were extremely hard working, packed everything with great care and were also very friendly.... See more

Company details

  1. Shipping Company
  2. Warehouse

Written by the company

Based in Banbury, Oxfordshire, we help families and businesses move locally, nationwide and across Europe with a calm, fully managed removals service. Whether you are relocating your home within the UK or moving to Spain, our experienced team takes care of planning, packing and transport — so your move feels straightforward from start to finish.


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4.9

Excellent

TrustScore 5 out of 5

111 reviews

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4.9

All reviews

(111)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic from start to finish.

Fantastic service from Gentlevan Removals.

We had a last minute panic to move items back from Spain.

The team were exceptional. From Booking, collection and delivery. Our items were treated with care delivered swiftly.

Cannot recommend highly enough.

Will certainly be using again!

November 14, 2024
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Reply from Gentlevan Removals & Storage

Thank you so much for leaving us a 5 star

Rated 5 out of 5 stars

Great company

Great company. Tamaś and the team were super helpful. They also worked over the weekend to accommodate our last minute move. Would highly recommend them!

November 16, 2024
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Reply from Gentlevan Removals & Storage


Thank you for the great review! We're glad Tamaś and the team could help with your move. Your recommendation means a lot to us! 😊

Rated 5 out of 5 stars

Moving was a good experience

We found Victoria very pleasant, efficient and always available. She explained everything we needed to do and helped with paperwork. The men who did the move were hardworking, careful and cheerful. It was a pleasure to work with them. The contents of the flat were going to 4 different places and everything went correctly. Items were carefully carried and unpacked or put together again if required. We would certainly recommend using Gentlevans and we’re very grateful to them for doing a great job.

October 25, 2024
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Reply from Gentlevan Removals & Storage

Thank you for the wonderful feedback! We're so glad you had a positive experience with Victoria and the team. It was a pleasure helping with your move, and we appreciate your recommendation! 😊

Rated 5 out of 5 stars

Polite, efficient and professional at all times.

My first experience of using professional movers was excellent. Victoria was quick to respond to emails and was very friendly and efficient. On moving day the team were quick, efficient and polite. They treated both properties and my belongings with respect and care. I would recommend Gentlevan highly.

November 14, 2024
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Reply from Gentlevan Removals & Storage

Thank you for the wonderful feedback! We're so glad you had a positive experience with Victoria and the team. It was a pleasure helping with your move, and we appreciate your recommendation! 😊

Rated 5 out of 5 stars

Brilliant Service!

I've used Gentlevan twice now and they're brilliant. Both times I've used their packing service which has saved me a lot of time and trouble. Everything was packed with care and attention. The move went smoothly, the guys waited patiently until I received notification from my solicitors that I could take possession of the property. They put everything where I wanted it, nothing was too much trouble. I highly recommend Gentlevan.

November 1, 2024
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Reply from Gentlevan Removals & Storage


Thank you so much for your kind words and recommendation! We're thrilled to hear that our packing service and team made your moves smooth and stress-free. It was a pleasure helping you!

Rated 5 out of 5 stars

Impeccable service from start to finish.

Impeccable service from start to finish to move my belongings from London to a small village (with road works at the time) in North East France. I did not have to be present for the removal of my belongings in storage in the UK and Victoria was very helpful with everything, especially the customs forms.

The delivery van was there at 8:00 AM on a Saturday morning and my stuff was unloaded very professionally in no time. From first contact to finish, it took less than two weeks.

Considering that their quote was also very competitive, you just can't fault Gentlevan Removals.

Huge thanks to all at GR, especially Victoria and the van driver.

October 26, 2024
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Reply from Gentlevan Removals & Storage


Thank you for the fantastic review! We're so glad everything went smoothly, and we appreciate your kind words about Victoria and the team. It was a pleasure helping with your move to France! 😊

Rated 5 out of 5 stars

From UK to Italy - a perfect move!

A well-deserved 5/5 for the Gentlevan Removals team for their exceptional handling of our move from Cambridge, UK, to Parma, Italy. Everything went smoothly from start to finish. Victoria was incredibly responsive and helpful via email, expertly managing all the administrative details of our international move, including customs forms. The collection and delivery of our belongings were flawlessly executed by a friendly and professional team. Nothing was broken, nothing missing—everything was packed and delivered with great care. We will definitely choose their services again if we ever move in the future!

October 13, 2024
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Reply from Gentlevan Removals & Storage

Thank you so much for your amazing review! We're thrilled to hear that your move from Cambridge to Parma went smoothly and that you were satisfied with our service. It's wonderful to know that Victoria's support with the admin and customs processes helped make things easier for you. We're also glad that our team handled your belongings with care, and it means a lot to us that you would choose Gentlevan Removals again in the future. Wishing you all the best in your new home, and we're here whenever you need us! 😊

Rated 5 out of 5 stars

The A Team.

Absolutely wonderful team! Affordable and very helpful service. I was moving back to the UK from France so needed a ToR form and they were able to give me good advice on how to get the ToR form on time. I was able to track their pickup van on its way to my house so I knew when they would arrive. Definitely recommend this company.

October 18, 2024
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Reply from Gentlevan Removals & Storage

Thank you so much for your kind words! We're glad our team could help with your ToR form and that the tracking feature added convenience to your move. We appreciate your recommendation and wish you all the best back in the UK!

Rated 5 out of 5 stars

5 STAR REMOVAL COMPANY

Gentlevan did an excellent job on our move from Banbury to Fenny Compton the guys were polite hardworking and very efficient
Would highly recommend
Thankyou

October 11, 2024
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Reply from Gentlevan Removals & Storage

Thank you so much for leaving us a 5 star feedback

Rated 5 out of 5 stars

Smoothest removal I’ve experienced in 10 years (and 5 removals)

In 10 years, this has been the smoothest removal I’ve experienced. I’ll happily use GR’s service again.

I’m grateful to everyone for their absolute care and professionalism.

This was an overseas transport, from the UK to France, and we even had a live tracking app, which was both handy and reassuring.

We had minimal time to pack and protect our belongings, and did so lightly. To our surprise, GR took the time to re-pack items like paintings, securing them in boxes without even notifying us. This went beyond our expectations of the service.

Merci beaucoup !

October 17, 2024
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Reply from Gentlevan Removals & Storage


Thank you for your kind words! We're thrilled it was your smoothest move, and we're always here to go the extra mile. Merci beaucoup!

Rated 5 out of 5 stars

Sally Carayon

Sally Carayon

13 September 2024 Move from 81120 LAMILLARIE France to MARCHAM Oxfordshire
EXCEPTIONAL SERVICE AND VERY VERY HIGHLY RECOMMENDED
Everything went really smoothly from start to finish - excellent comprehensive and punctual communication from Victoria made all of the paperwork and timings easy and your team arrived on time and were friendly efficient rapid considerate and careful with all my belongings. After a couple of weeks storage, which was included in Gentlevan Removals' highly competitive and reasonable quote, everything was delivered to my UK address with the same efficiency rapidity and consideration. A huge thank you to all the team of Gentlevan Removals - you were just brilliant!! I can't recommend you highly enough !!

September 13, 2024
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Reply from Gentlevan Removals & Storage

Thank you so much for your fantastic feedback! We’re delighted to hear everything went smoothly and that our team could provide the care and efficiency you needed. It was a pleasure helping with your move!

Rated 5 out of 5 stars

Excellent Customer Service

We used this company to remove, store and deliver our household contents to a new destination. Our experience was a very positive one. The Team were polite, friendly and efficient. On the removal day bringing our furniture out of storage, the guys arrived at the time stated. They were hard working, careful with our contents and completed the task speedily. We would recommend this company. In addition their prices are very competitive. Thank you everyone.

October 7, 2024
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Reply from Gentlevan Removals & Storage

Thank you so much for your fantastic feedback! We’re delighted to hear everything went smoothly and that our team could provide the care and efficiency you needed. It was a pleasure helping with your move!

Rated 5 out of 5 stars

Fantastic service and great value

Have used Gentlevan twice now for our moves and they have been fantastic. Quick, efficient and excellent value for money. Fantastic company

September 26, 2024
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Reply from Gentlevan Removals & Storage

Thank you so much for your fantastic feedback! We’re delighted to hear everything went smoothly and that our team could provide the care and efficiency you needed. It was a pleasure helping with your move!

Rated 5 out of 5 stars

A breath of fresh air!

What a breath of fresh air Gentlevan Removals was!
They arrived when expected, loaded up quickly and efficiently, transported our possessions safely back to UK, and stored them until we were able to collect.
Wouldn't hesitate to use them again, and recommend them without reservation.
A very courteous and helpful company.

September 10, 2024
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Reply from Gentlevan Removals & Storage

Thank you so much for your fantastic feedback! We’re delighted to hear everything went smoothly and that our team could provide the care and efficiency you needed. It was a pleasure helping with your move!

Rated 5 out of 5 stars

Highly Recommended

Everything from quotation to the actual move was amazing. Victoria was so friendly, helpful and professional made and it all so effortless.
Peter and his team were absolutely outstanding and treated both houses with respect. We would absolutely highly recommend this company when looking to move.
Thanks to you all.

September 5, 2024
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Reply from Gentlevan Removals & Storage

Thank you so much for leaving us a 5 star feedback

Rated 5 out of 5 stars

Moving made easy

Moving made easy!
Victoria did a Zoom walk round the house with me and
then quickly generated a competitive quote. Once I accepted the quote, everything went as smoothly as one could hope for. The guys were respectful of both properties, laying carpet and stair protection as required.
Great service. I would not hesitate to use this company again.

September 3, 2024
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Reply from Gentlevan Removals & Storage

Thank you so much for leaving us a 5 star feedback

Rated 5 out of 5 stars

I highly recommend Gentlevan Removals

I highly recommend Gentlevan Removals. My move from London to France was made so much less stressful by the kindness and regular communication with Victoria. Movers were on time for pick up and extremely reassuring - answering all the small worries I had. Even the drop off to France - to my dad who speaks no English - went smoothly. Great personnel all around, would highly recommend.

July 24, 2024
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Reply from Gentlevan Removals & Storage

Thank you so much for your fantastic feedback! We’re delighted to hear everything went smoothly and that our team could provide the care and efficiency you needed. It was a pleasure helping with your move!

Rated 5 out of 5 stars

Exceptional removal company, highly recommended

I cannot speak highly enough of Gentlevan Removals. It is an outstanding company and they provided us with a really fantastic service from start to finish.
We had a complicated move from western France back to central London. Half our things were going to London and half to storage. Liaising with Victoria to get the process started was very easy and efficient.
Then Peter actually came to visit our house in France, en route from another job, and he assessed all our furniture, exits, access and so on in person. We were very reassured that everything was being well planned.
When the time came for the packing, the 4-strong team of Peter, Kristian, Karl and Attila were really fantastic. So hardworking and dedicated, also respectful, friendly and very careful with all our items. They checked everything carefully with us, and worked with great focus, care and speed. We were extremely impressed.
They kindly let us keep our beds and kitchen table up until the last day, which was a great help. Nothing got broken!
When they came to unload our things in central London, it was a different challenge, on a busy main road. They arrived before 7am and worked non-stop at an amazing speed until 1.30 when they had finished the whole job. Not only that, but they unpacked all our items from boxes and they took away all the packaging, which was such a help.
We have done several big moves in the past 10 years and I can say without hesitation that Gentlevan Removals has been by far the best, most efficient and most pleasant company to deal with. A trustworthy, hardworking and dedicated team, and I would highly recommend them, and will definitely use them again.

July 15, 2024
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Reply from Gentlevan Removals & Storage


Thank you so much for your incredible feedback! We're thrilled to hear our team made your complex move from France to London smooth and stress-free. It was a pleasure working with you, and we’re grateful for your recommendation. Looking forward to helping you again in the future!

Rated 5 out of 5 stars

Excellent and professional company!

We’ve used Gentlevan on three occasions now, twice for small local moves, and recently for a big cross country move. On each occasion they have provided an excellent, highly professional service, with nothing too much trouble. The work ethic of the staff is second to none; they just keep going until the job is done. Pricing is competitive too!
I would not hesitate to recommend them as a company and would definitely use them again.

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend Gentlevan Removals

I highly recommend Gentlevan Removals. We moved most of our furniture from the UK (Warrington) to France (Charente Maritime) in the early summer of 2024 on a part-load with a month’s storage in between. The quote was inexpensive compared with others we’d approached, which made us a little wary at first, but communication with Victoria was excellent so we decided to go ahead.

The collection team arrived promptly at the appointed time in Warrington. Imre and Zoltan were great, they were courteous, professional and meticulous in their handling of our stuff, carefully protecting floors and carpets as they moved around the house. Everything was identified and labelled and the van packed efficiently and quickly.

Around two weeks later we were notified of a target delivery date, which they then improved upon by a week, delivering our stuff just over a month after collection. They arrived on time at 8.30pm. Delivery access at our French home is restricted so the guys had to decant everything in stages from the large vehicle into a Sprinter van. Once again I was very pleased with the service and conduct of the company. Peter and Ralph worked long and late into the night to complete the delivery of our furniture and, despite a number of delicate items on the load, it all arrived undamaged and in perfect condition.

They also managed all the customs processing for us.

We’ve had several removal experiences over the years, usually accompanied by mishandling and damage to our stuff. The Gentlevan teams took exceptional care of everything, communication was great and they kept all their promises!

We will use them next time too!

June 20, 2024
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