Gentlevan Removals & Storage Reviews 

111
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Gentlevan were brilliant. The two guys did an incredible job - they were very fast, very skilled and very careful moving our furniture. The office team were also great - so courteous and professional... See more

Rated 5 out of 5 stars

Gentlevan stepped in when other transport company let us down at late notice. They were very polite, punctual and handled everything from collection in uk to delivery in Spain. What a fantastic servic... See more

Rated 5 out of 5 stars

Excellent service from initial enquiry right up to our belongings being unpacked. Lovely people, nothing too much trouble and all issues resolved (tight driveways, waiting for keys, tricky angles for... See more

Rated 5 out of 5 stars

Gentlevan were excellent. Communication with the office was always friendly and efficient. The removal guys were extremely hard working, packed everything with great care and were also very friendly.... See more

Company details

  1. Shipping Company
  2. Warehouse

Written by the company

Based in Banbury, Oxfordshire, we help families and businesses move locally, nationwide and across Europe with a calm, fully managed removals service. Whether you are relocating your home within the UK or moving to Spain, our experienced team takes care of planning, packing and transport — so your move feels straightforward from start to finish.


Contact info

4.9

Excellent

TrustScore 5 out of 5

111 reviews

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4.9

All reviews

(111)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Great company from start to finish

Great company from start to finish . Excellent communication throughout, worked around the bank holiday situations both in Uk and France. Picked up contents of three bedroom house from storage, no need to be present and safely delivered to France. Very competitive on price and all large items and chairs individually wrapped in padding and blankets. Arrived when they said they would and worked like troopers to unload in France. Would use again if the need arises

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

Professional movers

Gentlevan moved us from Chacombe to Banbury in February. They were professional, prompt, polite and took great care of our belongings. We would certainly use them again.

February 23, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

My experience with Gentlevan was great, start to finish. Quick to quote, easy to book, and happy to answer lots of questions! On the move days the guys were punctual, polite, listened carefully to instruction and worked quickly yet so carefully. Fantastic - will definitely be using them again!

April 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience with pete and the team. Fast and efficient service from start to finish with our move from Oxfordshire to Devon. Victoria in office kept me updated all the way through lovely to deal with. Thanks to you all.

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

Gentlevan. What a great team

What a great team. Victoria in the office. Peter and Zsolt in the lorries. They were ahead of their schedules in transport from Spain to Lincolnshire. The pick up was efficient, Peter and Zsolt were extremely polite and helpful, packed the posessions into the transport with care. At the drop off the storage company rep told me he had never seen anything like it. Zsolt did the delivery, the rep said he was careful with all the possessions and the storage company trolleys, pascked the unit with care, thorough in ensuring all items were checked off and delivered.
Thoroughly recommended

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Packed and moved my mother from Derbyshire to Warwick. Victoria is efficient and pleasant with the admin. We had a video survey prior to moving which was easy. On the day, they arrived punctually, and were totally professional in caring for all belongings and furniture that were being moved, and covering carpets whilst moving around. Polite and easy to talk to. I am delighted to be able to recommend them.

February 26, 2024
Unprompted review
Rated 5 out of 5 stars

Well recommended!

We have no hesitation about recommending Gentlevan. They have just handled a large removal for us and it was very professionally organised and carried out.
Thank you so much Victoria for your excellent communications skills whilst overcoming the first hurdle of arranging a moving date( our completion date kept changing). On the day, we were loaded well before time. They used floor coverings and had numerous fitted covers for beds, settees, tvs etc
Thank you so much Imra and all the team. Through no fault of our own there was a significant delay in being able to move us into our new property, but the lads waited patiently whilst liaising directly with the other moving company. I would advise to take the insurance cover for delayed handover of keys, as we did.
The team stayed well after expected working hours to move us in. All through the process, what made this move easy was not only the organision abilities of the team but the fact that they carried out the work with good humour even though some of our pieces of furniture were rather challenging.
Thanks again. Gentlevan will definitely be our first choice for any future move.

February 20, 2024
Unprompted review
Rated 5 out of 5 stars

Patient and professional

Gentlevan helped us move from Banbury to Burton-on-Trent in late January 2024. We first contacted them mid-December and Victoria stayed in touch with us weekly - every week it seemed we were given a new potential date. We really appreciated Victoria’s patience, kindness, and professionalism, and luckily they had availability when we finally got a date at the eleventh hour (thank you so much for your flexibility with the deadlines).

Attila, Zsolt, and Imra (who did our initial survey) were down to earth, friendly, quick, conscientious, and professional. Special mats and carpet covers were used in both properties for which we were very grateful. They had an endless supply of blankets and covers, and the moving wardrobes were a godsend. They asked us about items/boxes when they weren’t 100% sure, put everything where we wanted it to go, and just generally went the extra mile. And they were, in fact, gentle with everything!

Wouldn’t hesitate to use again or recommend.

Side note for those considering the optional fees, get the Late Key Waiver - the peace of mind is so worth it!

January 23, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

From first arranging a quote to the final collection of the boxes, Gentlevan Removals were simply excellent.
The team were punctual, they took great care and nothing was too much trouble.
I highly recommend Gentlevan - Thank you.

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Moving home is stressful enough!

Moving home is stressful enough but trying to get some service from removal companies can be quite hard!
Just getting quotes can be a struggle , so I wanted to at least give a strong recommendation to Gentlevan Removals.
From the very beginning Victoria came back to me the same day to arrange a survey of my belonging and what would be needed. Promptly the chap turned up for the appointment and following a walkthrough. I then received an email with a full quote.
I’m sorry to say from the other 5 companies I contacted, it was hard work and only one other got in touch with me
As I was self packing they dropped up enough packing material and boxes, so we could get everything ready for the big move, On the day I was greeted by three great chaps Peter, Imre and Emil , who were not only amazing and extremely polite but went out of there way asking if we needed any help moving things on our arrival.

I can certainly recommend Gentlevan Removals as a great option & good value. if you are moving and I am confident they will give you the same outstanding service.

Thank you all for all your help

February 3, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from beginning to end

Excellent service from beginning to end, Victoria in the office was friendly, efficient and helpful, the removal team were very careful and respectful with our belongings.
We would highly recommend Gentlevan removals.

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

A stress free experience.

Gentlevan made the entire move an easy, stress free, and painless experience.
From initial quote through removal, storage, and delivery they were efficient, courteous and hard working.

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service and value

Gentlevan gave excellent service throughout our move. Their initial quote was provided very promptly and was extremely competitive, and they kept in regular contact all the way through to moving day. On the day itself they arrived right on time to start loading, and worked tirelessly all the the way through to final unloading at the other end, many hours later. The guys were really friendly and helpful, taking a lot of the stress out of the whole process. Highly recommended.

December 14, 2023
Unprompted review
Rated 5 out of 5 stars

Removals France to England

Gentlevans completed the removal of our household good from France to England very carefully and efficiently. Great communication throughout! Highly recommended.

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

Overseas move …

From the very first call I was impressed with the customer service. The advice and guidance was really appreciated for our move from Paris to London.

On the day of the move the team kept me up to date on their location they helped me with last minute dismantling of toys

The service was seamless and professional

Highly recommended

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

A very courteous and efficient service

A very courteous and efficient service. Clear communication throughout the process and helpful advice which in the post Brexit world is vital! We had to transport some possessions from London to our new second home in the South of France but the drop off was at a warehouse we are using whilst the house is being finished. Would highly recommend this small specialist firm. Special thanks to Victoria for holding our hands throughout the process

November 30, 2023
Unprompted review

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