Geoff Banks Online Reviews 

133
TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

Let me tell you by far and I mean by far the best online bookmakers I've ever used, honest accommodating and just totally genuine it's very hard in the current market with so many online bookmakers... See more

Rated 5 out of 5 stars

I like the site. It’s straight forward and good for horse racing which is my only real interest. I like the fact there is no casino or any of that scrap!! Site could do with an upgrade however and in... See more

Rated 1 out of 5 stars

Shame yer can't give zero stars ! Awful site,slow & unresponsive. Deposits leave the bank instantly,yet slow to show in the account so can't bet ! Every day the app crashes,and slower than my ex wif... See more

Rated 1 out of 5 stars

Don't waste your time using this betting platform, was restricted from taking prices due to unusual betting style ????? I only ever do same style on all other sites ,that's because I'm in a possitve... See more

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3.0

Average

TrustScore 3 out of 5

133 reviews

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3.0

All reviews

(133)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend Geoff Banks

I've had an account with Geoff Banks for around 2 years now and I highly recommend using this bookmaker. Wide range of markets with competitive prices, excellent customer service, offers which reward loyalty and no slots/casino games to be seen!

March 28, 2018
Unprompted review
Geoff Banks Online logo

Reply from Geoff Banks Online

Very nice of you Andrew- thanks for taking some time to review us and we thank you for a positive reply. We promise to keep striving to improve our service levels!

Barry

Rated 4 out of 5 stars

Generally positive and would recommend…

Generally positive and would recommend to others. I joined just before Cheltenham, had a few good wins and got my account closed. Not alot different to other bookies really. His odds and EP's were highly competitive. Live chat was prompt and helpfull, enabling me to get my winnings out fairly quickly. On the negative side the website was difficult to see because of the pale colours and it seemed to take a bit longer than normal to settle. With the on-line tools now at a bettors disposal, good value can be found if one knows what they are doing.

March 21, 2018
Unprompted review
Geoff Banks Online logo

Reply from Geoff Banks Online

Many thanks Adrian for the time taken to review us. As you say we try our very best to provide the service and add the competitive odds and you've fairly pointed that out. We are currently working on a new website and mobile app, these should be in play in two months. Thanks one again for the review

Rated 5 out of 5 stars

Geoff Banks obviously realises that a…

Geoff Banks obviously realises that a relationship needs to be built up with his clients . He does offer a “ a game changer “ service for me as I feel valued and just plain wanted as a bettor and I have not felt like that for well over a decade or so.

In this crazy world of gambling we all operate in its just so refreshing to see someone in the bookmaking world point the way for the industry and I would even call Geoff a visionary for what he is providing. Put simply he gets it and the others just don’t.

As a bookmaker over the past few years I suppose it has been easy to fall in to the trap of just treating everyone with contempt and distain because of a few snides and mickey takers trying to arb their way to few quid here and there and the bookmaking industry have just lost sight of the fact that the vast majority of bettors just want to but a bet on and move on to the next one and so on. Yes there is more regulation and having to jump through hoops on both sides , but I put a request in to withdraw some money and within a few minutes my documents were verified and a question I had on the phone dealt with inside a minute and my money in my bank account the next day. That just does not happen with any other bookmaker in my experience. But again the process is made quick and simple and I can get on with my life instead of waiting days or even weeks for winnings to be paid - again Geoff gets it !

You have certainly restored my belief that as a bettor I can have a gentleman's relationship with my bookmaker once more and how refreshing that is.

Geoff Banks is making a difference in the betting world and all credit to him for having the minerals to do that and you will get my custom day in day out for as long as you want it Geoff

March 12, 2018
Unprompted review
Geoff Banks Online logo

Reply from Geoff Banks Online

Many thanks Carl, nice of people to take the time to offer comment when it's positive. Of course all business is used to feedback when things go wrong. When we go to our beds here, we like to ensure every customer query has been answered, in said regard we try to turn a customer question around in under an hour as a rule.
The whole money verification thing is a giant modern day pain. We have a responsiblity as a licensee and little choice but to act diligently and comply with Gambling Commission and information office requirements.
Paying people- has to be fast and painless. We don't withold funds to customers for silly reasons. Nor do we take monies from our clients should their account become 'dormant' or 'lapsed.' We term this corporate theft - even if excused in terms and conditions

We will continue to live up to your honest and worthwhile review Carl. Many thanks for taking time out to respond. Geoff Banks

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