Global Rent a Car Poland Reviews 

AVOID. At all costs. Worst company to hire your car from ever.

They extort money from their customers with made-up rules about 'not being able to use your credit card'.
I have never in my life had a problem with my credit card being accepted. Even though it was in my name- they refused to take it making me purchase additional insurance and fuel protection- because my credit card hasn't got my FULL NAME (no initials) punched out on it! I have never seen a credit card with a full name printed on it- it's always just initials! When asked which banks offer that (since I'd ideally have to get, what, a new credit card before the trip?) he wasn't able to tell me what banks have that. They know it's not common practice and extort money from people- AND THEN PROCEEDS TO TAKE THE VERY SAME CREDIT CARD he just refused to take twice the amount!
It wasn't that the card had to be AMEX or a different chip- we're talking extra letters punched into a plastic. But because now he's charging me twice the amount, it's okay and he accepts the initialled credit card? I ended up paying twice as much as I was expecting. It was Saturday, at midnight after a long flight and they knew exactly what they were doing catching people out with fine print- as it's definitely is NOT a common practice to request that of a customer and should be screamed at the very top, not buried under lines and lines of terms and conditions. If they only accepted Mastercard surely it's something you let your customer know? Unless you're trying to force them to buy 'cover' when they're at your front desk with no other choice but to pay unless I wanted to spend the night at the airport. Despicable.

🆘🆘🆘🆘🆘🆘🆘🆘🆘🆘🆘🆘🆘🆘❌❌❌❌❌❌❌❌❌❌❌❌❌❌📌📌📌📌📌📌📌📌📌📌📌📌📌📌Attention,,,, Warning...Uwaga....внимание.....Don’t ever go there ,,, Thieves Thieves... Thieves.... Stay away from them .... how they can still exist in Warsaw /on the airport ../... How comes ,,,, Their customer service sent me the email they gonna to return me money they charged me over ... they never did!!!! But I am not going to quit and I will loose more but I will find out where is the main office and I will get my money back ,,,,,Oszustwo!!!! Ktos musi sie za nich wziac✔️✔️TODAY with the help of PNC Traveler VISA Card -I got my money back....... 👍
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Besides the bad cars, that look much older than they are due to the very low trim levels, they really try to trick you and fool you. In the end, it's not reliable and not worthy the risk. Better to go with a more reputable brand.

I don't understand how a company can have so much evidence of being fraudulent and still operate. I guess it's fine to fook people once they have left the country and have little to do.

They are claiming I didn't provide them the parking ticket. The guy at the counter was busy, I told him we could not park in any of the global parkings as were busy but that the ticket and the car were in spot 5090. He said "No problem at all!".

Unbelievable that they are still operating.

Absolute SCAM, they charged me for transporting animals with images of human hairs on the floor of the car. i drove the care twice in my entire trip. DO NOT USE THIS COMPANY

Scammers
I book a car with 9 seats, but got a car with 7 seats (PVMR class vehicle have been booked, but received an FVMR class vehicle). There are plenty of deceived people by this company. Avoid using its services

I have rented cars in many countries on many occasions and I can say with great confidence that Global Rent a Car are by far the worst scammers I have had the misfortune of dealing with. They will steal your money without any hesitation. Do NOT rent from Global rent a car. I was on vacation close to the Polish-Czech border and had to take a short cross border detour due to roadworks, the thieves at Global charged me 1000zl. for it without blinking and failed to show any understanding for a frequent customer and hid behind fine print in the agreement. I have since rented frequently with Greenmotion, right next door and am very satisfied with them.

AVOID AT ALL COSTS - This company is a scam, and is dishonest and unethical, waiting until you are returning the vehicle (and in a rush to catch a flight) to point out tiny scratches on the vehicle and charge clients unreasonably high fees for damages for which they are not responsible. In our case, this was a minute 1cm scratch on a hub cap (which we had not noticed when we rented the car as it was so tiny - despite the fact that other hub caps had much larger scratches) and we were charged 184.50 Euros. Outrageous and unethical. In 25 years of hiring cars across the globe, I have never encountered such unpleasant, dishonest and unethical service. Beware - they also go by the name of Car Rental Company (CRC), but it's the same dishonest company.

Unfortunately, I cannot give 0. Please do not use this car rental, otherwise, you put yourself to be cheating and losing money if you do not have proper insurance. My experience is coming from Gdansk, they refused to carry out a visual inspection and instructed me to drop the keys into the box. After 3 days they sent me fabricated evidence about car damage, so my credit card was charged.

Please watch out for the thieves from Global Rent !!!
They charging for damages from previous usage and add a fake new
They charge me for returning car after they working hours as normally a key is dropped to the box without any additional fee
They definitely will catch up COVID-19 restrictions by scamming people
Avoid at any cost !!!

RUN AWAY!!! Just the WORST Rent a Car in the World!!

After I have complained about being charged 30 Euros, for not leaving the parking ticket at the front desk, they found out(!) 5 days after the return of the car (!!) that the car had a scratch on the paint. Which obviously it doesn't exist. But that did n’t stop them from debiting me 256 euros. What a SHAME!!!

As I said: RUN AWAY. This is not a trustworthy and reliable company!!

Worst experience ever.
We were force to pay for an insurance cause of our credit card (that what they say but already use in lany other company and never had problems).
For example, they also told us to pay with the driver credit card Who do the reservation.
But, after, we speak with the other guys next to us and they pay with an other credit card(not the same as reservation). Conclusion ? They lie to you.

Rented from Flexrent, which as it turns out is Global rent. Don't think staff had any customer service training. Paid for a guaranteed model, got a different car. Don't waste your time and money. Go with someone reputable. I will from now on

They wanted to charge 1500pln "FINE" for taking the car into Hungary
They then said we will only charge you €100 euro which they have proceeded to take twice from my card !!!

They will charge you for damages you have not made! They accused me of returning their vehicle with a little (tiny!) mark on the rear bumper. Good job I took a photo of it before driving out of the car park at Krakow Airport. Now I have to argue the point. Do not use this company - they will rip you off!!!

Stay away from them!For this guys Trustpilot should make special below ZERO star review. Ryanair SHOULD TAKE THEM OFF THE LIST! Cars are totally wrack! Ive rented toyota from them and could not drive more then 70km/ph cos car was shaking like a hell! Not gonna mention that the car was damaged all around, dirty inside and no fuel. I’ve barely managed to get to petrol station!
On the top of that when i was renting the car i was told to drop the car to the parking space and drop the key to post box. Gentelment did not mantion that i have to drop parking ticket as well.
After 4 days I got mail with invoice to pay for 130zl from golbal for missing ticket. When i called the airport i was told that they can check the entry cameras and issue new ticket for free! So 130zl is just to scam people cos who has a time at 23.00 to read 31 pages of agreement!!!

Disaster, bunch of liars.... they will be not expensive at the start but you will be always charged for somethings ..... extra insurance, car wash, damage not done by yourself.... that is they business model !!!
AVOID AVOID AVOID ....

We rented the car for 3 days. We always were leaving it in guarded parking lots, and took care of the car more than we would for our own. On the day of return we left the car at the airport parking lot, according to all the instructions. There was no damage to the car - no scratch no nothing. After 5 days from the moment we returned the car we received an email saying we will be charged 2200 PLN for scratches we had never done !!! We have all the evidence against the company - which uses that thieving tactic to foreigners to unlawfully suck up their money. I will not leave it - the case will end up in court unless they give back our deposit.

Dear Global-car-rent,
Please don't waste your time on writing a response to my review. Just get your hands dirty and go and wash a few of your filthy cars before you hand them over to your customers.
Spend your time responding to emails NOT reviews!
Provide correct receipts in timely fashion, charge correct fees, improve your customer service, elevate morale in your employees!
NOBODY gives a damn in this enterprise. Wherever you look this company is a die-yo and so are their cars. Why do you even run this unce-upon-a-time-business? My experience has never ever been so bad and I am renting every month or two. This was my first and the very last time with Global-AVOID!rent-a-car. Good luck guys, you really need a lot of luck to sustain in the market :-)