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Rated 1 out of 5 stars

ordered a sprayer through B&Q, as it was through that platform it never occurred to me the product and supplier would be utter rubbish. I was laughable no power , leaks from every conceivable connecti... See more

Rated 1 out of 5 stars

Total crap! The pulse oximeter we got from them is yet another example of Chinese fakes passed off as the real thing. It was immediately obvious on first inspection that it had been assembled upside d... See more

Rated 1 out of 5 stars

Wishing I had read reviews first, Avoid using Dynergy. I ordered a Christmas present in early December and never received. I have contacted them several times and still had Zero response, not even a s... See more

Company replied

Rated 1 out of 5 stars

Poor experience has mirrored what so many others have said…order was placed on the 5th Dec, email confirmation received and then absolutely nothing. I have chased three times by email (the only way of... See more

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1.2

Bad

TrustScore 1 out of 5

156 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

SCAM COMPANY!!!

This company clearly proved to be a massive scam, I bought one of their product through Groupon (disappointing) and arrived to me broken. I followed the procedure for asking a refund contacting them directly and, as other people said, no answer to my email.
Really outrageous and shameful way to steal money.
DO NOT BUY ANYTHING FROM THEM
SCAM!!!!!!

December 17, 2021
Unprompted review
GO Dynergy logo

Reply from GO Dynergy

Hello, I'm sorry to hear that your item was broken, we have experienced a huge surge in customer service emails over the xmas period so sorry for the delay, have we refunded your order yet?

Rated 1 out of 5 stars

Shame we can’t give zero stars

Shame we can’t give zero stars. Multiple emails sent and yet nothing. Still waiting for my order. If I don’t hear anything within the next 2 days I will file a claim to get my money back

17/01 edit after reply: I tried to purchase a purse. Had to go via PayPal to dispute and get my money back as still no email response. Why do you only seem to check here?

December 15, 2021
Unprompted review
GO Dynergy logo

Reply from GO Dynergy

Hello Steph, sorry to hear you are having issues contacting us, please let me know what you ordered and I will find out what happened?

Rated 1 out of 5 stars

Non-existent Customer Service.

This must be about the worst company I have ever dealt with.
I ordered 2 dinosaur construction toys for my grandchildren
Nothing happened. I have now emailed them 4 times and haven't even had the courtesy of an acknowledgement. I cannot find a phone number for them anywhere. So I have now written to Mark McKenna the CEO of this company.
I would advise everybody to steer well clear of this company.

December 10, 2021
Unprompted review
GO Dynergy logo

Reply from GO Dynergy

Hello Mr Clapperton, what marketplace did you order these products from? I will look into it for you......thanks Dynergy

Rated 1 out of 5 stars

I ordered two shoulder bags for…

I ordered two shoulder bags for Christmas presents I have been sent the wrong item twice!!!!! After emailing them several times the reply I got was a random email (looks like one they send everyone) telling me to do this that and the other and then to run round to send it back!!!!!! Wish I had waited for first order to come so I would not off bothered ordering again only to get the same again waste off my money and not what I ordered

December 8, 2021
Unprompted review
GO Dynergy logo

Reply from GO Dynergy

Hello Anna, can you please let us know what you ordered? It sounds like something has gone wrong in the system, please let me know and I will address it, thanks Dynergy

Rated 1 out of 5 stars

hi ordered a boys short set

hi ordered a boys short set , he is a big 10 year old so i ordered a size 13-14 to be on the safe side but when it arrived you would be lucky if it would fit an 8 year old so i sent it straight back 6 weeks ago and still have not received my refund and absolutely impossible to contact this company.

December 1, 2021
Unprompted review
GO Dynergy logo

Reply from GO Dynergy

Hello, did you order through Groupon? They should have given you our email, apologies if they didn't! Did you get your order refunded?

Rated 5 out of 5 stars

Good value

Just as good and if not cheaper than the ikea hangers I have. These are perfect for my kids room. Will buy these on Groupon again. Quick delivery too.

November 24, 2021
Unprompted review
GO Dynergy logo

Reply from GO Dynergy

Hello Nigel, thanks for the positive feedback, we're glad that you are pleased with our hangers,
Kind Regards
The Dynergy Team

Rated 4 out of 5 stars

Will buy again, product did the job

When I looked up this company before I bought stuff on Amazon, I was worried about their reviews on here, even though their products had good reviews on Amazon. I ordered a Green Haven mattress from them on Amazon and it did the job - the sleepover went well! Would order from Green Haven again.

November 18, 2021
Unprompted review
GO Dynergy logo

Reply from GO Dynergy

Hi Francesca, thanks for taking the time to give us a positive review, it's nice to hear that our mattress was up to the job.
Regards the Dynergy Team

Rated 5 out of 5 stars

Very quick delivery

Bought this mask for Halloween from Groupon. Was pleasantly surprised with the quality and very glad it came on time for my party!

November 16, 2021
Unprompted review
GO Dynergy logo

Reply from GO Dynergy

Hi Alex, thanks for reaching out, we're glad that you were pleased with the mask & that it arrived in time for your halloween party.

Rated 5 out of 5 stars

Can finally face spiders!

Love my new spider catcher as I HATE spiders so much! So far I have managed to easily catch 4 spiders. So easy to use. Never knew something like this existed until a friend sent me the link on Amazon. Would recommend to anyone that hates spiders. The kids love using it!

November 16, 2021
Unprompted review
GO Dynergy logo

Reply from GO Dynergy

Hi Eve, thanks for the positive feedback, I have one of these myself and it doesn't harm the spiders either, genius!

Rated 5 out of 5 stars

Quality bench cover, prompt delivery

Finally I have a cover for my bench that is actually waterproof. I bought my Green Haven Bench Cover from Amazon after the one I bought from B&Q wasn't waterproof and this one seems much better quality. Quick delivery and great product. Just in time for the winter. Thank you!

November 15, 2021
Unprompted review
GO Dynergy logo

Reply from GO Dynergy

Hi Eleanor, thanks for letting us know, it's nice to hear that our bench cover is doing it's job properly....

Rated 5 out of 5 stars

Ordered some solar lights from Groupon…

Ordered some solar lights from Groupon as a present for my mum for her garden. When it arrived the box was bashed so I contact them. They sent me out a new box so the product looked nice when I gave it to my mum. She loves them! Good customer service if you ask me!

November 15, 2021
Unprompted review
GO Dynergy logo

Reply from GO Dynergy

Hi Miss Ashman, thanks for the positive review we're glad your Mum loves the solar lights....

Rated 5 out of 5 stars

Good price and quick delivery

Good price and quick delivery. Couldn't find this anywhere in my local Homebase or B&Q, but managed to get on Groupon at a cheaper price. Seems exactly the same. Came quick and much better getting it delivered to the door. Have used it in my plants inside and in the garden to help with drainage. Green Haven Perlite is a good product.

October 31, 2021
Unprompted review
GO Dynergy logo

Reply from GO Dynergy

Thanks for letting us know Alison, glad to hear that our perlite is helping your plants thrive.....

Rated 1 out of 5 stars

Ordered a fluffy Cardigan from here via…

Ordered a fluffy Cardigan from here via groupon. What i received was a joke...NOTHING like the photo. More like a child's one wear fancy dress quality. And a big hole in the sleeve seam because its so poorly made. I've sent a complaint and asked PayPal to NOT pay...AVOID at all costs people.

October 28, 2021
Unprompted review
GO Dynergy logo

Reply from GO Dynergy

Hi Jenni, sorry to hear that the cardigan wasn't up to the quality you were expecting, please accept our apologies, did Paypal stop your payment ok?

Rated 1 out of 5 stars

Ripped off …

I ordered 2 Oral B bundle which said the Oral B toothbrush and 16 heads were included. I received 2 packs of 16 heads and no toothbrush. When I contacted Dynergy they said the offer was only for the heads. It states on my invoices the the toothbrush is included. Now they have sent me a returns label. I am not going to return them I want my 2 toothbrushes that I ordered and paid for. What a rip off, they are getting away with false advertising.

September 13, 2021
Unprompted review
GO Dynergy logo

Reply from GO Dynergy

Hello Julie,
I'm sorry that you have received incorrect information on your invoice, what you purchased was 16 replacement heads for the toothbrushes. Apologies if the invoice says differently, can you please send us a copy of the invoice that states the toothbrushes are included & we will rectify the issue,
Please email us or call the number on our website,
Thanks Dynergy

Rated 1 out of 5 stars

Absolutely awful- don’t ever use it

Wouldn’t give even one star.
Ordered garden solar lights on the 24th July. Today is 28th August, still waiting for my order. Emailed twice and still no answer. Struggling to find contact number to call. Customer service is absolutely ridiculous.
Prepared to take my lost of £65 and never receive my order. Hoping that whoever runs this company will “pay” for it one day.

August 28, 2021
Unprompted review
GO Dynergy logo

Reply from GO Dynergy

Hello Zivile,
The solar lights were delivered to your address on 27th July, we have a POD with a picture of your front door. Can you please double check that no one else in your property has received them? Thanks Dynergy

Rated 1 out of 5 stars

Do not buy the Nano cloth

Do not buy the Nano cloth, packaging says apply pressure, website says don't make your minds up, now got to pay for a re-polish, no reply to e-mail complaint. Just the type of company that gives on-line retail a bad name.

July 28, 2021
Unprompted review
Rated 1 out of 5 stars

Go-Dynergy worst company ever

Go-Dynergy is easily the worst company I ever had the misfortune to place an order with. Ordered a heatbelt on 25th May, now, a whopping 15 working days later I still haven't received anything, no belt, no communication. The only thing Go-Dynergy does efficiently is take your money, that went out of my account seconds after placing the order. So do NOT go to Go-Dynergy, they are totally useless if not an outright scam.
Update: Some 14 days after this review Go-Dynergy is asking for details. So they kind of acknowledge that they did not receive my 7 emails with all the order details. Nor, it seems, did they get the 2 communications Paypal sent them and the email I sent them through Paypal. That is a grand total of 10 emails they did not answer. I guess I rather pursue the issue using Paypal because it is obvious that this reply was dictated by "bad review" anxiety not customer service.

June 17, 2021
Unprompted review
GO Dynergy logo

Reply from GO Dynergy

Hello, we are sorry to hear of your issue, if you can give me the details of your order I will make sure it's rectified,
Thanks,
Dynergy Team

Rated 1 out of 5 stars

Missing order and lack of customer service

I am having the same issue with an order placed directly with this company which has not yet arrived. I have emailed multiple times and have received no response from the general email nor am I able to find any way of contacting them.

June 16, 2021
Unprompted review
GO Dynergy logo

Reply from GO Dynergy

Hello Jane, if you can give me the details of your issue I will make sure it's rectified thanks,
Dynergy Team

Rated 1 out of 5 stars

Can’t get hold of them

Can’t get hold of them. They Only have an email, no number. They don’t respond. Item not arrived.

June 15, 2021
Unprompted review
GO Dynergy logo

Reply from GO Dynergy

Hello, we are sorry to hear of your issue, can you please give me the details of the order and we'll address it, thanks Dynergy Team

Rated 1 out of 5 stars

After many times trying to contact…

After many times trying to contact Dynergy,my Item never arrived,I have now handed it over to PayPal to arrange a refund, if I had taken the time to read the reviews ,I would never placed an order

May 5, 2021
Unprompted review
GO Dynergy logo

Reply from GO Dynergy

Hi Donna, I'm sorry to hear this, how did you try to contact us & did you place your order through eBay?

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