Go Raw Reviews 

142
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I order online and collect at the Newport shop on Sunday AM. The service is excellent, with my order packed and ready for collection. The young lady is always cheerful and helpful. I also find th... See more

Rated 5 out of 5 stars

Fantastic company and great value for money. What is really outstanding to me though is their customer service. They were waiting on stock to come in so contacted me to offer an alternative. I initial... See more

Rated 5 out of 5 stars

We have been using Go Raw products at The Vale Ferretry UK for several years as part of our meat‑supplementation routine. Throughout this period, the salmon chunks, sardines and lambs liver and the Du... See more

Rated 3 out of 5 stars

This is a good company let down by a poor courier. Late and delayed deliveries, APC tend to drop defrosted meat on the doorstep and scarper - not even ringing the bell. Promises of delivery and then n... See more

Company details

  1. Pet Supply Store

Written by the company

Raw food specialist superstores based in South Wales delivering to all UK areas, low prices and top quality raw dog food delivered to your door.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

142 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(142)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

The perfect dog food at a great price

Canned dog food is so processed, full of unnatural ingredients and is unappealing and just stinks plus my dogs would often turn their nose up at it. Getting my dogs food from go raw means I know exactly what I’m feeding my dogs, they love it and clean the bowls.

I order every month and Delivery is quick and efficient. I would like to point out that sometimes the frozen chubs do arrive a little soft, but don’t freak out it’s really not an issue just stick it in the freezer promptly after receipt and it’s absolutely fine.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

I have a subscription for our dog food

I have a subscription for our dog food.
Sometimes the store is unable to deliver my chosen order but has always rung me to inform me.
They will offer a substitute similar to my order.
They have delivered on a different day of the week so that our dogs don't go without.
I can ring to change my order without fuss.
Our dogs enjoy the food sent by Go Raw each month. Good value for money. Delivered by pleasant drivers who are willing to help take the food indoors for me.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

Fantastic Customer Service. Always happy to help amazing range of items for your dogs. Always offering great discounts too, which helps as I have 6 collies.

August 30, 2025
Unprompted review
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Reply from Go Raw

Thank you so much for taking the time to review us. We truly appreciate it. We are always contactable by phone or email and our director using email john@go-raw.co.uk

Rated 5 out of 5 stars

Great products and prices

Great products and prices, and local delivery available!

July 1, 2025
Unprompted review
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Reply from Go Raw

Thank you so much for taking the time to review us. We truly appreciate it. We are always contactable by phone or email and our director using email john@go-raw.co.uk

Rated 4 out of 5 stars

Great prices and products

Great prices and products only downside is the price of delivery at times

July 11, 2025
Unprompted review
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Reply from Go Raw

Thank you so much for taking the time to review us. We truly appreciate it. We are always contactable by phone or email and our director using email john@go-raw.co.uk

Rated 5 out of 5 stars

Affordable and quality raw dog food

Affordable and quality raw dog food delivered to my house once a month. My dogs are always excited for delivery days and dinner time!

September 2, 2025
Unprompted review
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Reply from Go Raw

Thank you so much for taking the time to review us. We truly appreciate it. We are always contactable by phone or email and our director using email john@go-raw.co.uk

Rated 5 out of 5 stars

Happy dogs & owner!

Easy to order via the web & fast delivery. Thorough communications with regards to delivery.

July 11, 2025
Unprompted review
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Reply from Go Raw

Thank you so much for taking the time to review us. We truly appreciate it. We are always contactable by phone or email and our director using email john@go-raw.co.uk

Rated 5 out of 5 stars

Large variety with excellent service

They have a wide variety on offer at the store and for delivery. This is so handy for me for delivery every month and my 2 girls thrive on raw food. And if you ever have questions they are quick and polite when you ring them up.

September 1, 2025
Unprompted review
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Reply from Go Raw

Thank you so much for taking the time to review us. We truly appreciate it. We are always contactable by phone or email and our director using email john@go-raw.co.uk

Rated 5 out of 5 stars

Very helpful

Very helpful, friendly staff. Good range of foods at reasonable prices with the added bonus of subscription options.

August 4, 2025
Unprompted review
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Reply from Go Raw

Thank you so much for taking the time to review us. We truly appreciate it. We are always contactable by phone or email and our director using email john@go-raw.co.uk

Rated 4 out of 5 stars

good variety

good variety of different single proteins

November 3, 2024
Unprompted review
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Reply from Go Raw

Thank you so much for taking the time to review us. We truly appreciate it. We are always contactable by phone or email and our director using email john@go-raw.co.uk

Rated 5 out of 5 stars

The guys at Go-Raw are really…

The guys at Go-Raw are really knowledgeable, helpful and friendly.
We have been buying from them for a few years now. Their stock is always a good selection and plentiful. If they don't have something you need, they always have a reasonable replacement.
My dogs and cats are all very happy with their raw food and we are always complimented on their health and conditions, from the vets to people we meet when out for walks.

September 2, 2025
Unprompted review
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Reply from Go Raw

Thank you so much for taking the time to review us. We truly appreciate it. We are always contactable by phone or email and our director using email john@go-raw.co.uk

Rated 5 out of 5 stars

The best raw dog food website I have…

The best raw dog food website I have found so much selection and delivery is fast and reliable plus the prices are amazing second time shopping here won’t be the last will be my go to

July 9, 2025
Unprompted review
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Reply from Go Raw

Thank you so much for taking the time to review us. We truly appreciate it. We are always contactable by phone or email and our director using email john@go-raw.co.uk

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service, the food gets delivered and is always frozen. My dog (XL Bully) who has a chicken allergy has the raw V.I.P. range with venison and Absolutely loves it we had trouble getting him to eat before trying this and now he leaves a clean bowl everytime! I literally only buy the VIP venison from here and no where else. Prices are amazing here too for all the bulk t
Things and there's so much selections of things!

August 31, 2025
Unprompted review
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Reply from Go Raw

Thank you so much for taking the time to review us. We truly appreciate it. We are always contactable by phone or email and our director using email john@go-raw.co.uk

Rated 4 out of 5 stars

The raw food selection is good

The raw food selection is good. The delivery is quick. They answer the phone when you call and the customer service is good. I would say that they need to think about the packaging of the raw food as some blocks arrive partially defrosted in transit. So, flexing packaging according to the seasons (and the recent very hot weather) would be helpful.

September 2, 2025
Unprompted review
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Reply from Go Raw

Thank you so much for taking the time to review us. We truly appreciate it. We are always contactable by phone or email and our director using email john@go-raw.co.uk

Rated 5 out of 5 stars

Great company

Great company. Delivery always on time and the hound loves it. Thanks :)

September 2, 2025
Unprompted review
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Reply from Go Raw

Thank you so much for taking the time to review us. We truly appreciate it. We are always contactable by phone or email and our director using email john@go-raw.co.uk

Rated 5 out of 5 stars

The products ordered arrived without…

The products ordered arrived without delay and well packed and the dogs seem to enjoy them.

May 29, 2025
Unprompted review
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Reply from Go Raw

Thank you so much for taking the time to review us. We truly appreciate it. We are always contactable by phone or email and our director using email john@go-raw.co.uk

Rated 5 out of 5 stars

Offering good food

Offering good food, with reasonable quick delivery and customer service.

August 27, 2025
Unprompted review
Go Raw logo

Reply from Go Raw

Thank you so much for taking the time to review us. We truly appreciate it. We are always contactable by phone or email and our director using email john@go-raw.co.uk

Rated 5 out of 5 stars

Have been using Go Raw for years for my…

Have been using Go Raw for years for my dogs food. The number of different brand options, and offers means my dogs never get fed up as there's always different flavours and textures. The wide variety of frozen bones, and chunks means treats can be kept healthy, and the dried treat selection is brilliant! I rely massively on the local delivery service so that I don't have to worry about finding the time to visit the store and carrying all of the food to the car and then to the house. On the occasions I visit the store the staff have been very friendly and knowledgeable, always ready to answer questions or give a helping hand.

September 2, 2025
Unprompted review
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Reply from Go Raw

Thank you so much for taking the time to review us. We truly appreciate it. We are always contactable by phone or email and our director using email john@go-raw.co.uk

Rated 5 out of 5 stars

The staff are always friendly and…

The staff are always friendly and helpful. The newport store can be a little sparce with stock but I always get advised on the next best product if what I need is not there.

August 28, 2025
Unprompted review
Go Raw logo

Reply from Go Raw

Thank you so much for taking the time to review us. We truly appreciate it. We are always contactable by phone or email and our director using email john@go-raw.co.uk

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