Go Raw Reviews 

Fast delivery. My dog Loves it, wouldn’t use anywhere else

My dog absolutely loves the raw chicken, only place I buy his raw from now

Easy to order, good customer service and fast delivery.

The variety of meat in the bulk boxes is excellent. Koba ( my female Belgian Malinois) and Kong ( my male snow lynx Bengal cats) absolutely love them, great value for money and prompt delivery to boot.

Always arrives promptly and is exactly what you expect

Great customer service, delivery is always on time, and brilliant options for dogs

I've been buying from Go Raw for over a year now, I buy different combinations of their Raw treat range, that both of my dogs really love.

Plus Adam and the team from Go Raw are very helpful and caring people that will do all they can to cater for your pets needs, as well as going through different foods they also supplied me with allergy tests which helped alot with my dog's.

I wouldn't go anywhere else, and I'd advise anyone who hasn't already to at least give them a try.

Delivery came so quickly and my dogs love the food

Great service. Quick delivery. Great quality food at affordable prices 👌🏽

One of the best businesses for dogs around. Lovely people over the phone, very caring and go above and beyond to make sure you and your pups are happy.
I wouldn't use any other busness for raw, the deals are amazing, my dog tries different food every time, we love the variety and new things are always being added to the site.

Fantastic food and brilliant reliable delivery, both my cane corso and American Akita are loving their raw food

Great company, very informative on different brands of foods. Great delivery service.

Quality products and great service. Can't go wrong with Go Raw.

We have set up a weekly subscription for food deliveries. The company were extremely helpful with this and its so handy to know the delivery will be here each week. Great product and the dogs love their raw food and treats!

The quality and huge variety of raw food to treats is amazing. The site is so easy to use and delivery is very efficient

Product is high quality, good value and delivered exactly when stated. My furry friends are thriving since I switched.

Great quality food. Customer service great too - they responded very quickly to my query.

Great service! We have been using Go raw for a couple of years now. The food always arrives frozen and is well packaged. Also the dog loves it....which is lucky really.

My third order, fortnightly, 28 packs.
I wrote no substitutions, but received three bird feast that I'm not sure my dog will eat, 6 packs of it. No courtesy call to say they're out of stock of surf n turf, or choice of replacement. I did order 2 packs of three bird to try him with it. It's half defrosted, that's not good for chicken, or indeed any poultry. So now I'm 6 meals short, won't risk salmonella from refrozen poultry.
Sorry, Go Raw, you've lost my custom... hence this review. Should have read reviews before buying from you, because they're not good on here.

I’ve been a loyal customer of Go-Raw for nearly a year, and while the quality of the food is usually very good, I’m extremely disappointed with how this company handles things when they go wrong.

This is now the second time I’ve received a delivery that arrived partially defrosted, and this time the food had a strong off smell — clearly spoiled. I always order the same product, so I know this wasn’t a one-off. I suspect the issue stemmed from poor handling during the recent heatwave.

On top of that, stock availability is often an issue. I find myself having to check with them before each order to confirm when it will ship. This time, they had to wait for stock to come in, and I believe my order was sent out the same day it arrived at their warehouse — meaning it was in transit for two days and defrosted more than it should have.

The most frustrating part, however, was the customer service response: I was told I could return the product at my own expense for a refund. Expecting customers to cover return shipping for spoiled, unusable raw meat is completely unacceptable. It’s the seller’s responsibility to ensure perishable goods arrive in suitable condition.

Sadly, unless Go-Raw improves both their shipping reliability and customer service, I won’t be placing any further orders.