The service was slick. An instant quote. Easy to send the items. Immediate response to an email I sent. I was then advised that the value of the goods I sent was significantly more than my original qu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
PO BOX 860, Bedford, MK45 9ET, Bedford, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from The GoldMonkeys
My gold and silver was received and a quote sent the day after Id sent it in the post. The quote was higher than originally given which was a nice surprise plus I got an extra £10 for sending the gold within 48hours. The payment was in my account the same day ! Very impressed with their service.

Reply from The GoldMonkeys
They were good on their price paid really quickly will definitely use them again

Reply from The GoldMonkeys

Reply from The GoldMonkeys
Needed money for xmas and had an old gold ring that was just lying in box, I got in touch with these guys and they sent out an insured mail bag to send my gold into get a quote and within 1 day I had my very very fair money in my account ⭐️⭐️⭐️⭐️⭐️

Reply from The GoldMonkeys
Honestly, everything went without a hitch from beginning to end. Great communication. I cannot fault anything. What was advised/promised was all honoured. In fact prices had gone up a little and so I ended up with more than I had hoped. Having never sold my jewellery before , I was apprehensive about selling online but I would not hesitate to deal with them again and also to recommend them to others.

Reply from The GoldMonkeys
Perfect process. Had an amazing increased quote the same day they received the gold. Defo recommend

Reply from The GoldMonkeys
good all round deal and very polite staff.Thank you.

Reply from The GoldMonkeys
Perfect from start to finish. Was a little concerned doing this via post vs high street but Michael and Gold Monkeys made this process as smooth as it possibly could go with outstanding communication. If your considering a online gold buyer, then stick with these as you wont be disappointed!!

Reply from The GoldMonkeys
A very trustworthy company. I sent them an item that I thought wasn't very valuable, and they were honest, valuing it much more and even updating the gold price, which had risen in the days between sending and receiving the envelope. Excellent service. I recommend them and wish them much success.

Reply from The GoldMonkeys
Wow - I thought good olde fashioned service had died!
Great company
Pre paid envelope was posted to me weds
I posted back on thurs
I got paid friday!
Whats not to like!

Reply from The GoldMonkeys
Quick response and payment made effortlessly within days. Thank you Goldmonkeys.

Reply from The GoldMonkeys
Fantastic customer service, communication and price - thank you.

Reply from The GoldMonkeys
Excellent service,easy to use.
Would highly recommend if you have old unused gold.

Reply from The GoldMonkeys
Fantastic service, so quick and effortless. Would definitely use them again and recommend.

Reply from The GoldMonkeys
Wow! If I hadn't read about GoldMonkeys in the Telegraph, I probably wouldn't have trusted the service. Within 24 hours I have received a great payout direct to my bank account for some old gold jewellery which had been stuck in the drawer for years. Excellent service and communication. Highly recommended.

Reply from The GoldMonkeys
Thankyou Micheal at Gold Monkeys
Very personable
A very competitive offer
Extremely prompt with payment
Will definitely use again

Reply from The GoldMonkeys
We have used GoldMonkeys twice now and on both occasions the transaction has been both a pleasure and very fast, once agreed your funds are in the bank within a couple hours! Michael was a pleasant and professional person to deal with. Oh, and there is an extra £10 for an early response. Win, win!

Reply from The GoldMonkeys
Quick and easy , prepaid envelope for tracking .Even let me know prices had gone up and adjusted my quote accordingly.

Reply from The GoldMonkeys
I've sold gold to Gold Monkeys twice now, always a good price and the money is always paid in fast... plus they give you an extra £10 if you sell at least £150 worth of gold and send it to them within 48 hours of receiving the gold pack. 😁

Reply from The GoldMonkeys
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.