Go Locksmith.co.uk Reviews 84

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Absolute scam. Charged double what they initially said and insisted on immediate bank transfer because the card machine "was broken". Promised an invoice which has never been forthcoming despite num... See more

Rated 1 out of 5 stars

Don't use them, get you in with the £39 initial call out got me into the house as key wouldn't turn properly, then took off bar, mechanism, cleaned oiled put it all back together tested it then ch... See more

Rated 1 out of 5 stars

Do not use the company under any circumstances unless you want to be charge 4 times what any normal company would charge! Supplied security keys to a domestic property so we are not able to get addit... See more

Rated 1 out of 5 stars

I fell victim to these scammers as well. They now go by the name of my key locksmith. They charged my £350 to just clean up multi lock mechanism. The invoice was issued under the name of National loc... See more

Company details

  1. Locksmith

Information provided by various external sources

We Believe YOU Deserve To Live in a World That Feels Safe and Secure.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

84 reviews

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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Service

Never needed the services of a locksmith before but I managed to leave the house without a set of house keys and could not get back in! Golocksmith were able to give me a firm price and a quick response - fantastic! Would thoroughly recommend!

February 17, 2014
Unprompted review
Rated 5 out of 5 stars

Fiat class service

Absolutely first class service. After breaking my key in the lock go locksmiths were quick courteous and very coat effective. I would highly recommend to all!

February 16, 2014
Unprompted review
Rated 5 out of 5 stars

Took the hassle AND the stress away! Simply PERFECT!

I've lost my keys and been locked out twice in the past. In both occasions it was very stressful and both locksmiths took ages to respond.

So to say I was a bit apprehensive calling Go Locksmith would be an understatement...however...they were FANTASTIC! From the moment they answered the phone I just knew this time was going to be different. They do advertise a 30min response and I have to say they missed this...but only by a few minutes and the locksmith called me personally to keep me updated.
(Not his fault as traffic was horrendous)

He gained access within about 1min!
I was mortified!
I didn't realise my locks were so inadequate! I asked him to upgrade all the door locks which he did and it was a lot less cost-wise than I feared.

Brilliant company.
Friendly and very trustworthy locksmith.
A joy to call in my hour of need...would recommend without hesitation.
I work in customer services and I think this company will be hard to beat!

Thank you.
:-)

February 16, 2014
Unprompted review
Rated 5 out of 5 stars

FAST, EFFICIENT AND GREAT VALUE!

These guys are the best. Really helped me out on many occasions. As a landlord with many properties I need a supplier that I can trust to do a great job asap. These guys are the best.

February 15, 2014
Unprompted review
Rated 5 out of 5 stars

Reliable, Honest & Very Helpful

I would highly recommend Go-Locksmith. They were very helpful on the phone and had a great understanding of the locks and the problems I was experiencing. They were quick in getting out to me and managed to secure my door without the use of any new locks. I will be definitely using Go-Locksmith again in the future.

February 13, 2014
Unprompted review
Rated 5 out of 5 stars

I couldn't run my business without golocksmith

I run an estate agency with 3 branches and a lettings branch and I couldn't run my business without these guys. Due to the nature of my business I need a quick and cost effective service for a variety of tenants, landlords, sellers and buyers. My customers are always delighted with the service and the cost and I'm happy to recommend golocksmith as I know whatever the problem/situation they are prompt and professional and more importantly excellent value for money.

February 13, 2014
Unprompted review
Rated 5 out of 5 stars

Amazing service !!

WOW !! What a service, never needed one before, glad I found these when I was stuck !
Fabulous friendly trustworthy service, would definitely recommend & definitely use again......... Thank You !!!!!

February 13, 2014
Unprompted review
Rated 5 out of 5 stars

Speedy & Great Value For Money

Speedy and efficient service took the pain out of what was an embarrassing situation. They got here very quickly and I was back the house with any fuss. Great value for money and I would highly recommend. Thank you.

February 13, 2014
Unprompted review
Rated 5 out of 5 stars

Prompt, professional & value for money

Professional, prompt and great value for money. I can strongly recommend to others! Having had past experience of another company I was really pleased when I had my door locks replaced on my house. Customer service was excellent and the technician was very polite and hard working. Great job, thanks.

February 13, 2014
Unprompted review
Rated 5 out of 5 stars

Thank you thank you

Speedy and efficient service took the pain out of losing my keys. Here quickly and I was back the house so soon. Polite and corteous highly recommend.

February 13, 2014
Unprompted review
Rated 5 out of 5 stars

Polite and curteous, putting me at ease as the whole incident left me feeling very vulnerable.

I found this company via a search on the internet. Two young men attended at my house at the stated time. They had the appropriate identification, which they presented to me, on their arrival.
They where very nice, and sympathetic to my cause. They did not make me feel as though I was just another customer who had been stupid for locking themselves out of the house, they showed empathy towards my case. They didn't just rush in change the locks and rush out. They sat down, had a cup of tea and answered all my questions, which helped to ally all my fears.
When they left my home. I had a new lock, a new set of keys and felt safe. I expected the new lock and key but not to feel as safe as I did.
The men that came are an absolute credit to their company. I would recommend them and their company to all my friends and family.

Kind Regards
Paulette Allen

February 12, 2014
Unprompted review
Rated 5 out of 5 stars

One word......Awesome!

Thankfully it's not often I need a locksmith but when I do I want them to arrive quickly, charge a fair price and get the problem solved on the spot. That's exactly what Golocksmith did when my Mrs left us up the swanny!

Use without hesitation!

February 12, 2014
Unprompted review
Rated 5 out of 5 stars

Very satisfied with Golocksmith performance.

Golocksmith responded promtly to my call, and arrived within the hour (I am out in the country). The locksmith was smartly attired and friendly,and got to work straight away to resolve the problem of a broken front door lock. He replaced the lock, and the charge was very reasonable, less than I expected ! Well done
R H
Worcs.

February 12, 2014
Unprompted review

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