GO Outdoors - Ambleside (Express) Reviews 

112
TrustScore 5 out of 5

4.8

MARKET CROSS 11, LA22 9BT Ambleside, England, GB


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Rated 5 out of 5 stars

Great experience getting new walking shoes, rhys upstairs had a great knowledge of their stock, managed to find something that worked for me really well. Even went as far as to take a pair of shoes of... See more

Company replied

Rated 5 out of 5 stars

The Ambleside store was very well set out, clean and welcoming. The staff were very friendly, willing to help and also knowledgeable about the products. I dealt with Rhys twice and he was extremely h... See more

Company replied

Rated 5 out of 5 stars

My husband was served by Rhys at the Ambleside shop. He had an issue with a wrongly labelled pair of shorts. He was so helpful and understanding, polite and courteous. Thanks so much.

Company replied

Rated 5 out of 5 stars

Holly and Joe gave excellent help. They were both knowledgeable, polite and extremely helpful and I am very pleased with walking boots I bought based on their advice.

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Ambleside (Express)

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • MARKET CROSS 11, LA22 9BT, Ambleside, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

112 reviews

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4.8

All reviews

(112)

33,834 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service!

My husband was served by Rhys at the Ambleside shop. He had an issue with a wrongly labelled pair of shorts. He was so helpful and understanding, polite and courteous. Thanks so much.

August 3, 2026
Unprompted review
GO Outdoors - Ambleside (Express) logo

Reply from GO Outdoors - Ambleside (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Go Ambleside, go Outdoors!

The Ambleside store was very well set out, clean and welcoming. The staff were very friendly, willing to help and also knowledgeable about the products. I dealt with Rhys twice and he was extremely helpful. I also phoned the store a couple of times and had quick, friendly and professional responses. Thankyou

July 26, 2026
GO Outdoors - Ambleside (Express) logo

Reply from GO Outdoors - Ambleside (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great staff

New walking boots. Staff (Sophie) very helpful and knowledgeable, and no hard sell / overselling of expensive options. Very happy.

July 29, 2026
Unprompted review
GO Outdoors - Ambleside (Express) logo

Reply from GO Outdoors - Ambleside (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Good knowledge of stock and great customer service

Great experience getting new walking shoes, rhys upstairs had a great knowledge of their stock, managed to find something that worked for me really well. Even went as far as to take a pair of shoes off one of the mannequins to try. Thank you to the rest of the team aswell for being friendly smiley and talkative.

July 27, 2026
Unprompted review
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Reply from GO Outdoors - Ambleside (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Good service from Joe

Good service from Joe! He is polite and helpful,gave us a good opinions about the hiking shoes. I didn’t expect to find a pair of shoes I liked in the very first shop – they’re really comfortable. Joe is also a keen climber, so he can offer expert advice.

July 6, 2026
Unprompted review
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Reply from GO Outdoors - Ambleside (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Holly and Joe were excellent

Holly and Joe gave excellent help. They were both knowledgeable, polite and extremely helpful and I am very pleased with walking boots I bought based on their advice.

July 14, 2026
Unprompted review
GO Outdoors - Ambleside (Express) logo

Reply from GO Outdoors - Ambleside (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Humbled

The server was lovely! I didn’t catch his name but he has hair and southern accent. I was humbled by his generosity and help around the store. I will return to the shop, in the hope to see this young gentleman again!

July 11, 2026
Unprompted review
GO Outdoors - Ambleside (Express) logo

Reply from GO Outdoors - Ambleside (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent customer service received…

Excellent customer service received today from Holly in Ambleside. She was extremely helpful and I will definitely be going back there again, especially as I live fairly locally.

July 3, 2026
Unprompted review
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Reply from GO Outdoors - Ambleside (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

The staff were very helpful and…

The staff Joe, James, Tim and Holly were all very helpful and knowledgable when my family and I were looking for suitable coats and outdoor footwear. Great customer service

June 10, 2026
Unprompted review
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Reply from GO Outdoors - Ambleside (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service!

Served by Sophie. She was professional, friendly and polite.
Made a horrible rainy day a little brighter.

June 11, 2026
Unprompted review
GO Outdoors - Ambleside (Express) logo

Reply from GO Outdoors - Ambleside (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Friendly staff

Friendly staff, signed me up for Club Members card- literally took a couple of minutes and made a saving of £25.00.on purchase.

June 4, 2026
Unprompted review
GO Outdoors - Ambleside (Express) logo

Reply from GO Outdoors - Ambleside (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great sale and good service

My husband and I are in our 70 s Rose helped us find what we needed nothing was too much trouble and the young man that also works there sorry I didn’t get his name. Great sale on and the goods are great we have waterproof s that have lasted over 10 yrs but they have been looked after and washed properly thanks again rose will come back. Lesley Finnegan

May 22, 2026
Unprompted review
GO Outdoors - Ambleside (Express) logo

Reply from GO Outdoors - Ambleside (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

A very helpful assistant called Dianne…

A very helpful assistant called Dianne helped us purchase 2 sets of walking boots.. very good service , lovely assistant

May 7, 2026
Unprompted review
GO Outdoors - Ambleside (Express) logo

Reply from GO Outdoors - Ambleside (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great service

Over Easter we nipped in looking for walking boots for my son. They had a good selection of children’s walking boots at really reasonable prices.
We were served by a gentleman called Gabe who brought out at selection of boots in my son’s size and advised us about them. He was super helpful and brilliant with the kids! Would definitely recommend shopping there.

April 6, 2026
Unprompted review
GO Outdoors - Ambleside (Express) logo

Reply from GO Outdoors - Ambleside (Express)

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Helpful and friendly

Bought two pairs of walking boots today. One for me and one for our daughter. Ewan was friendly, helpful and gave us handy advise. Thanks.

May 4, 2026
Unprompted review
GO Outdoors - Ambleside (Express) logo

Reply from GO Outdoors - Ambleside (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent customer service experience

Excellent customer service experience, thanks to Ewan who gave me brilliant advice on hiking boots!

May 4, 2026
Unprompted review
GO Outdoors - Ambleside (Express) logo

Reply from GO Outdoors - Ambleside (Express)

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Joe was a massive help and offered…

Joe was a massive help and offered great packing advice

April 30, 2026
Unprompted review
GO Outdoors - Ambleside (Express) logo

Reply from GO Outdoors - Ambleside (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great Customer service

Walked in to the Store, was greeted by Ewan straight away, very nice lad. Helpful. Explained the benefits of a membership to me when I was making my purchase. Ewan is definitely a credit to the Ambleside store

April 26, 2026
Unprompted review
GO Outdoors - Ambleside (Express) logo

Reply from GO Outdoors - Ambleside (Express)

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Camping in the Lakes

I had a very good shopping experience thanks to Joe who was exemplary in his help. I needed a few items and his attentiveness and care was second to none. I think that planning a camping trip is important to get right given the preparation required and health and safety aspects involved. Thanks very much to all the staff at Ambleside for helping to get things right for me..

April 23, 2026
Unprompted review
GO Outdoors - Ambleside (Express) logo

Reply from GO Outdoors - Ambleside (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Tim helped me find the perfect boots

Tim helped me find the perfect boots, they were like wearing slippers! Which is perfect for my next 26 mile coastal walk. Excellent service and visited the store another 3 more times in the same week to purchase more socks and a fleece. A lovely store, friendly service and I will definitely be back. Thank you

April 20, 2026
Unprompted review
GO Outdoors - Ambleside (Express) logo

Reply from GO Outdoors - Ambleside (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

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