James was friendly, helpful and extremely knowledgeable. We tried several local shops to get walking shoes without success and with little to no real help. James was excellent in GoOutdoors, reassurin... See more
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Location
Switch locationMARKET CROSS 11, LA22 9BT Ambleside, England, GB
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Excellent knowledge and professionalism. The patience shown by Joe was exceptional, I took 2 hours to choose boots and he never lost interest and was genuinely interested in helping us get the best bo... See more
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I wanted a budget pair of waterproof walking shoes and the guy who served gave excellent advice and was extremely professional and customer focussed. The women’s shoe fitted a little narrowly on me so... See more
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Whilst on our walking holiday in the Lakes my old trusted boots finally gave way! I went to many of the shops in Ambleside but it was Go Outdoors who gave the best service, in particular Sophie. She w... See more
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Company details
About GO Outdoors - Ambleside (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
MARKET CROSS 11, LA22 9BT, Ambleside, England, United Kingdom
4.8
Excellent
123 reviews
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Excellent service!
Served by Sophie. She was professional, friendly and polite.
Made a horrible rainy day a little brighter.
June 11, 2026
Unprompted review
Reply from GO Outdoors - Ambleside (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Friendly staff
Friendly staff, signed me up for Club Members card- literally took a couple of minutes and made a saving of £25.00.on purchase.
June 4, 2026
Unprompted review
Reply from GO Outdoors - Ambleside (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great sale and good service
My husband and I are in our 70 s Rose helped us find what we needed nothing was too much trouble and the young man that also works there sorry I didn’t get his name. Great sale on and the goods are great we have waterproof s that have lasted over 10 yrs but they have been looked after and washed properly thanks again rose will come back. Lesley Finnegan
May 22, 2026
Unprompted review
Reply from GO Outdoors - Ambleside (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
A very helpful assistant called Dianne…
A very helpful assistant called Dianne helped us purchase 2 sets of walking boots.. very good service , lovely assistant
May 7, 2026
Unprompted review
Reply from GO Outdoors - Ambleside (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great service
Over Easter we nipped in looking for walking boots for my son. They had a good selection of children’s walking boots at really reasonable prices.
We were served by a gentleman called Gabe who brought out at selection of boots in my son’s size and advised us about them. He was super helpful and brilliant with the kids! Would definitely recommend shopping there.
April 6, 2026
Unprompted review
Reply from GO Outdoors - Ambleside (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Helpful and friendly
Bought two pairs of walking boots today. One for me and one for our daughter. Ewan was friendly, helpful and gave us handy advise. Thanks.
May 4, 2026
Unprompted review
Reply from GO Outdoors - Ambleside (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent customer service experience
Excellent customer service experience, thanks to Ewan who gave me brilliant advice on hiking boots!
May 4, 2026
Unprompted review
Reply from GO Outdoors - Ambleside (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Joe was a massive help and offered…
Joe was a massive help and offered great packing advice
April 30, 2026
Unprompted review
Reply from GO Outdoors - Ambleside (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great Customer service
Walked in to the Store, was greeted by Ewan straight away, very nice lad. Helpful. Explained the benefits of a membership to me when I was making my purchase. Ewan is definitely a credit to the Ambleside store
April 26, 2026
Unprompted review
Reply from GO Outdoors - Ambleside (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Camping in the Lakes
I had a very good shopping experience thanks to Joe who was exemplary in his help. I needed a few items and his attentiveness and care was second to none. I think that planning a camping trip is important to get right given the preparation required and health and safety aspects involved. Thanks very much to all the staff at Ambleside for helping to get things right for me..
April 23, 2026
Unprompted review
Reply from GO Outdoors - Ambleside (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Tim helped me find the perfect boots
Tim helped me find the perfect boots, they were like wearing slippers! Which is perfect for my next 26 mile coastal walk. Excellent service and visited the store another 3 more times in the same week to purchase more socks and a fleece. A lovely store, friendly service and I will definitely be back. Thank you
April 20, 2026
Unprompted review
Reply from GO Outdoors - Ambleside (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Really pleasant and helpful staff
Good service from James In footwear who was more than happy to help out with trying multiple pairs of boots, even providing thick walking socks as the ones I had on were pretty thin.
Joe on the paydesk came up with a solution to a problem that I'd had for some time with duplicate accounts.
Being a Yorkshireman It's rarely a pleasure to spend money but good staff help to take the pain away.
April 21, 2026
Unprompted review
Reply from GO Outdoors - Ambleside (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Thank you Dianne!
Dianne helped me to find the right walking shoes for me. She spent time fixing out what type of walking and terrain I needed them for. Very happy and looking forward to using them this summer.
April 3, 2026
Unprompted review
Reply from GO Outdoors - Ambleside (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
James he really helped on my sewrching…
James he really helped on my sewrching for a jaket.
Briliant service .
April 14, 2026
Unprompted review
Reply from GO Outdoors - Ambleside (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Helpful and knowledgeable staff
Joe was very helpful and took time to make that I’d got the correct size. He also sorted my expired card. Great service.
April 17, 2026
Unprompted review
Reply from GO Outdoors - Ambleside (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Very professional staff at their shop…
Very professional staff at their shop in kingston upon thames really polite and friendly young lady
April 10, 2026
Reply from GO Outdoors - Ambleside (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Reply from GO Outdoors - Ambleside (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Joe was helpful in selecting the right Product
Joe was helpful in selecting the right product for my needs
April 13, 2026
Unprompted review
Reply from GO Outdoors - Ambleside (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
New walking boots
Joe helped me buy walking boots he was very helpful and showed me how to lace them properly great advice
April 11, 2026
Unprompted review
Reply from GO Outdoors - Ambleside (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service
Bought some scarps leather boots a while ago from the shop. Customer service was great from Ewan who fitted me and then even better from Joe at the till. All the staff were very helpful and the boots have been great so far.
February 22, 2026
Unprompted review
Reply from GO Outdoors - Ambleside (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
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