GO Outdoors - Aviemore (Express) Reviews 

Great layout in shop, everything I needed was easily found. Staff were lovely, friendly and knowledgeable.

Since arriving in Scotland Friday 17th July travelling from Middlesbrough in the northeast I realised that I left both my sons walking boots at home it was no distance to travel back home for them so the Saturday we travelled into aviemore was on the hunt for some waking boots/shoes.
I seen a go outdoor then since arriving in the store to leaving there was a staff member called Andrea who measured my sons feet. Andrea then went back and forth a few times to find the right type of boot for them both and make sure they were comfortable and size appropriate, also made sure that both my sons knew how to fasten the laces up properly round the hooks which was helpful.. we walked over 25,000 steps over the long weekend we were in Scotland and not a blister in sight thank you Andrea :)

Friendly helpful advice from a very cheerful Andrea. Happy to point out deals, saving me money.

Kasia was terrific, very helpful, very professional, very friendly…exactly what you would hope for.

Lovely friendly store , especially Andrea 👍

Lovely shop, we always go here when we’re down this way. I had Andrea serve me at the till who was very friendly. Also good prices on for memberships

I was overcharged for a product that was clearly marked at £85 with discount card. The whole rail of products was marked as £85 for the berghaus Mens storm cloud jacket. It didn't specify colour or size on this label. When challenging it at the till the staff told me the navy jacket was £85 and not the black. There was nothing on the rail to say that it was navy only. The jacket itself had no pricing on it and it was the exact same product description. If there was a seperate price for colour why would it be on the same rail as a different priced product? Staff inside store could see issue but we're unable to process a refund of the difference. The supervisor showed me a small version of the black jacket half way down the rail which had a price on it. As I wasnt buying a small jacket I didn't pick this one up.

I think if you are selling a product at £85 and have various colours on the same rail then you are misleading the customer. I think the way that it was handled in store was poor also. Clearly the way in which products are labelled doesnt work.

I was able to show in the store that there was examples of different coloured products on the same rail that were the same price. This shows that this rail was clearly not correct and misleading for the customer.

I was greeted when I entered the shop. The staff were friendly and extremely helpful. I got help finding what I needed but felt no pressure to buy. They had everything you would need.

Served by Alana in the Aviemore shop, who was very helpful. Friendly, welcoming staff, but not overbearing like some can be. Good prices on jackets with Go Outdoors membership

Great range of products and great member prices.
Received fantastic advice from Angus about water resistant walking trousers which I then purchased.
The product workshops are time well spent Angus!

Angus was great and helped us get a shelter for our roof tent !! Thanks again

Super friendly staff. Angus was very knowledgeable about the products and spent time helping me find exactly what I was looking for.

Very friendly & helpful service. Great advice about local walks in the area provided too! Thank you 😊

The staff were very welcoming and helpful. Great place to shop 😊

We were welcomed when we entered the store. Staff members were available to ask questions and provide advice on equipment. Andrea was lovely and helpful till. She found us the best deal on the day and was great with the kids.

Great service, really helpful and friendly staff. Served by Andrea

Staff were very friendly & helpful. Thumbs up also from our dog who got lots of pats and treats .

We were greeted warmly by Andrea on entering the store, she was then very helpful when needed and served us cheerfully.
It is nice to have a warm welcome then be left alone to browse in peace but for assistance to be there when needed. This store is well stocked and has a pleasant atmosphere.