GO Outdoors - Aviemore (Express) Reviews 

163
TrustScore 5 out of 5

4.8

Grampian Road 111, PH22 1RH Aviemore, Scotland, GB


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Rated 5 out of 5 stars

I was looking for some new walking boots, I needed wide fitting and Andrea knew exactly what would be comfortable for me. Plus she showed me how to tie the laces properly after all these years I’ve be... See more

Company replied

Rated 5 out of 5 stars

Andrea was excellent in helping my wife and I choose new walking shoes. Her knowledge was really helpful in helping us make our decision.Many thanks to Andrea.

Company replied

Rated 5 out of 5 stars

Jo was amazing. So helpful and accommodating. Very attentive and knowledgeable. Found the perfect pair of walking boots and the perfect socks too! I was even allowed to remove the insoles from the boo... See more

Company replied

Rated 3 out of 5 stars

Ordered 2 pairs pants, dispatched in different days. One arrived, the other according to tracking has been sitting in Glasgow sorting office for 10 days. My grouse is the difficulty in contacting the... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Aviemore (Express)

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Grampian Road 111, PH22 1RH, Aviemore, Scotland, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

163 reviews

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1-star

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4.8

All reviews

(163)

35,238 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely store with friendly staff

Lovely store with friendly staff. Good for your food restock if you hike along the Spey

May 27, 2026
Unprompted review
GO Outdoors - Aviemore (Express) logo

Reply from GO Outdoors - Aviemore (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Andrea was very accommodating and…

Andrea was very accommodating and knowledgeable about your products. Nothing was too much trouble and very friendly with us and our dog

May 8, 2026
Unprompted review
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Reply from GO Outdoors - Aviemore (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Andrea was great

Andrea was great! Really helpful and friendly. Helped me buy the right pump for my tent. 5* service all the way!

April 17, 2026
Unprompted review
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Reply from GO Outdoors - Aviemore (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Really helpful staff member Andrea who…

Really helpful staff member Andrea who was incredibly kind , smiling and gave a very positive experience whilst at the shop , a credit to the aviemore store

April 13, 2026
Unprompted review
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Reply from GO Outdoors - Aviemore (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Helpful staff member

I was served by a male member staff who was very helpful in dealing with updating my Member card, and with purchasing some items for my daughter. I guess he was just doing his job, but he was professional, knowledgable and friendly in an unassuming way. It was just a very pleasant experience, and I thought I should acknowledge this.

April 13, 2026
Unprompted review
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Reply from GO Outdoors - Aviemore (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent the guys in the shop are very…

Excellent the guys in the shop are very helpful I will be back thank u x

April 11, 2026
Unprompted review
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Reply from GO Outdoors - Aviemore (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very helpful staff. Quality, affordable products.

Visit to get a pair of boots and found both members of staff extremely helpful. Good advice and showed experience and care. Left with a pair of shoes and a pair of boots - very happy, thank you.

April 5, 2026
Unprompted review
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Reply from GO Outdoors - Aviemore (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Finn served me today at Go Outdoors in…

Finn served me today at Go Outdoors in Aviemore. He was brilliant! So friendly and helpful. Not pushy but patient and made me feel really at ease. First hand experience with the brand I was interested in and super knowledgeable.

April 3, 2026
Unprompted review
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Reply from GO Outdoors - Aviemore (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Aviemore Go Outdoors

We visited the Aviemore Go Outdoors and was served by a young lad (Unfortunately I could see his name on the receipt) on the 30th March 26. I was looking at walking boots and tried quite a few on before deciding. The lad serving was brilliant and made a huge effort to talk me through the pros and cons of each boot. I would highly recommend this store.

March 30, 2026
Unprompted review
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Reply from GO Outdoors - Aviemore (Express)

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Andrea was soo helpful and friendly…

Andrea was soo helpful and friendly when I went in for a look for a fleece, I got the perfect one at a great price and saw a pair of North Face shoes which weren't in my size. Andrea was very helpful and had a look at the stock that was coming in later in the day and luckily included the shoes I wanted so she held them for me, thank you ☺️

March 19, 2026
Unprompted review
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Reply from GO Outdoors - Aviemore (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Finn was a very helpful and pleasant assistent.Someone quickly came to see if we…

Someone quickly came to see if we needed help. He was friendly and chatty and gave us helpful advice on walking boots.
Happily went off and got us all the different boots and sizes we wanted to try.

March 17, 2026
Unprompted review
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Reply from GO Outdoors - Aviemore (Express)

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very good and friendly service

Very good and friendly service. Got the right items for me.

February 20, 2026
Unprompted review
GO Outdoors - Aviemore (Express) logo

Reply from GO Outdoors - Aviemore (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very helpful staff

Andrea and staff very helpful indeed. Many thanks. Great wee shop with everything at a great range of prices.

February 17, 2026
Unprompted review
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Reply from GO Outdoors - Aviemore (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Brilliant service really helpful and…

Brilliant service really helpful and great price. Already recomended to family and friends.

February 7, 2026
Unprompted review
GO Outdoors - Aviemore (Express) logo

Reply from GO Outdoors - Aviemore (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Polite engaging and very helpful staff…

Polite engaging and very helpful staff member

February 2, 2026
Unprompted review
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Reply from GO Outdoors - Aviemore (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great customer service

Great customer service

February 2, 2026
Unprompted review
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Reply from GO Outdoors - Aviemore (Express)

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Purchased Merrill Moabs this afternoon

Purchased Merrill Moabs this afternoon. Great service from Angus. Very helpful. And when I got to the till another £18 off. Delighted. Thank you.

February 1, 2026
Unprompted review
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Reply from GO Outdoors - Aviemore (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great service from Beth to my 2 picky teenage children

Beth served me today, and we went through several pairs of walking boots and trainer shoes, of different sizes and styles, and she made sure my two teenage kids left with good, comfortable, well-fitted footwear. Thank you!

December 29, 2025
Unprompted review
GO Outdoors - Aviemore (Express) logo

Reply from GO Outdoors - Aviemore (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Andrea was a great help in finding best…

Andrea was a great help in finding best boats for me - thanks Andrea!

November 21, 2025
Unprompted review
GO Outdoors - Aviemore (Express) logo

Reply from GO Outdoors - Aviemore (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Now a member!

Great service and very knowledgeable staff. We were served by Andres and she was quick and efficient when we were in a bit of a stressful rush.

December 2, 2025
Unprompted review
GO Outdoors - Aviemore (Express) logo

Reply from GO Outdoors - Aviemore (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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