Andrea and the team made our experience today most enjoyable. Helpful and cheerful with biscuits for our dogs as well. Steve had new shoes and Angus the Goldendoodle didn’t want to leave! Thankyou all... See more
Company replied
Location
Switch locationGrampian Road 111, PH22 1RH Aviemore, Scotland, GB
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See what reviewers are saying
Really helpful staff. I needed new boots and Finn was very helpful and patient as I chose what was best. He gave good advice and didn't rush me. He even gave me wife advice on several local places th... See more
Company replied
Ordered 2 pairs pants, dispatched in different days. One arrived, the other according to tracking has been sitting in Glasgow sorting office for 10 days. My grouse is the difficulty in contacting the... See more
Company replied
I was looking for some new walking boots, I needed wide fitting and Andrea knew exactly what would be comfortable for me. Plus she showed me how to tie the laces properly after all these years I’ve be... See more
Company replied
Company details
About GO Outdoors - Aviemore (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Grampian Road 111, PH22 1RH, Aviemore, Scotland, United Kingdom
4.9
Excellent
175 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Great staff
I was greeted when I entered the shop. The staff were friendly and extremely helpful. I got help finding what I needed but felt no pressure to buy. They had everything you would need.
June 29, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Great service...great variety
Served by Alana in the Aviemore shop, who was very helpful. Friendly, welcoming staff, but not overbearing like some can be. Good prices on jackets with Go Outdoors membership
June 17, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great range of products and great…
Great range of products and great member prices.
Received fantastic advice from Angus about water resistant walking trousers which I then purchased.
The product workshops are time well spent Angus!
June 6, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Angus was great and helped us get a…
Angus was great and helped us get a shelter for our roof tent !! Thanks again
June 5, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Super friendly staff
Super friendly staff. Angus was very knowledgeable about the products and spent time helping me find exactly what I was looking for.
June 5, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very friendly & helpful service
Very friendly & helpful service. Great advice about local walks in the area provided too! Thank you 😊
May 30, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
The staff were very welcoming and…
The staff were very welcoming and helpful. Great place to shop 😊
May 29, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
An excellent addition to Aviemore town.
We were welcomed when we entered the store. Staff members were available to ask questions and provide advice on equipment. Andrea was lovely and helpful till. She found us the best deal on the day and was great with the kids.
May 29, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Great service
Great service, really helpful and friendly staff. Served by Andrea
May 27, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Andrea was helpful and polite.
May 27, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Staff were very friendly & helpful
Staff were very friendly & helpful. Thumbs up also from our dog who got lots of pats and treats .
May 27, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
We were greeted warmly by Andrea on…
We were greeted warmly by Andrea on entering the store, she was then very helpful when needed and served us cheerfully.
It is nice to have a warm welcome then be left alone to browse in peace but for assistance to be there when needed. This store is well stocked and has a pleasant atmosphere.
May 27, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Lovely store with friendly staff
Lovely store with friendly staff. Good for your food restock if you hike along the Spey
May 27, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Andrea was very accommodating and…
Andrea was very accommodating and knowledgeable about your products. Nothing was too much trouble and very friendly with us and our dog
May 8, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Andrea was great
Andrea was great! Really helpful and friendly. Helped me buy the right pump for my tent. 5* service all the way!
April 17, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Really helpful staff member Andrea who…
Really helpful staff member Andrea who was incredibly kind , smiling and gave a very positive experience whilst at the shop , a credit to the aviemore store
April 13, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Helpful staff member
I was served by a male member staff who was very helpful in dealing with updating my Member card, and with purchasing some items for my daughter. I guess he was just doing his job, but he was professional, knowledgable and friendly in an unassuming way. It was just a very pleasant experience, and I thought I should acknowledge this.
April 13, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Excellent the guys in the shop are very…
Excellent the guys in the shop are very helpful I will be back thank u x
April 11, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Very helpful staff. Quality, affordable products.
Visit to get a pair of boots and found both members of staff extremely helpful. Good advice and showed experience and care. Left with a pair of shoes and a pair of boots - very happy, thank you.
April 5, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Finn served me today at Go Outdoors in…
Finn served me today at Go Outdoors in Aviemore. He was brilliant! So friendly and helpful. Not pushy but patient and made me feel really at ease. First hand experience with the brand I was interested in and super knowledgeable.
April 3, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
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