GO Outdoors - Aviemore (Express) Reviews 

175
•
TrustScore 5 out of 5

4.9

Grampian Road 111, PH22 1RH Aviemore, Scotland, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Andrea and the team made our experience today most enjoyable. Helpful and cheerful with biscuits for our dogs as well. Steve had new shoes and Angus the Goldendoodle didn’t want to leave! Thankyou all... See more

Company replied

Rated 5 out of 5 stars

Really helpful staff. I needed new boots and Finn was very helpful and patient as I chose what was best. He gave good advice and didn't rush me. He even gave me wife advice on several local places th... See more

Company replied

Rated 3 out of 5 stars

Ordered 2 pairs pants, dispatched in different days. One arrived, the other according to tracking has been sitting in Glasgow sorting office for 10 days. My grouse is the difficulty in contacting the... See more

Company replied

Rated 5 out of 5 stars

I was looking for some new walking boots, I needed wide fitting and Andrea knew exactly what would be comfortable for me. Plus she showed me how to tie the laces properly after all these years I’ve be... See more

Company replied


Company details

  1. Camping Store
  2. also in
  3. Activewear Store
  4. Bicycle Store
  5. Climbing Club
  6. Horseback Riding Service
  7. Running Store

About GO Outdoors - Aviemore (Express)

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Grampian Road 111, PH22 1RH, Aviemore, Scotland, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

175 reviews

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4.9

All reviews

(175)

36,823 reviews in the last 12 months

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Rated 5 out of 5 stars

Aviemore Go Outdoors

We visited the Aviemore Go Outdoors and was served by a young lad (Unfortunately I could see his name on the receipt) on the 30th March 26. I was looking at walking boots and tried quite a few on before deciding. The lad serving was brilliant and made a huge effort to talk me through the pros and cons of each boot. I would highly recommend this store.

March 30, 2026
Unprompted review
GO Outdoors - Aviemore (Express) logo

Reply from GO Outdoors - Aviemore (Express)

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Andrea was soo helpful and friendly…

Andrea was soo helpful and friendly when I went in for a look for a fleece, I got the perfect one at a great price and saw a pair of North Face shoes which weren't in my size. Andrea was very helpful and had a look at the stock that was coming in later in the day and luckily included the shoes I wanted so she held them for me, thank you ☺️

March 19, 2026
Unprompted review
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Reply from GO Outdoors - Aviemore (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Finn was a very helpful and pleasant assistent.Someone quickly came to see if we…

Someone quickly came to see if we needed help. He was friendly and chatty and gave us helpful advice on walking boots.
Happily went off and got us all the different boots and sizes we wanted to try.

March 17, 2026
Unprompted review
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Reply from GO Outdoors - Aviemore (Express)

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very good and friendly service

Very good and friendly service. Got the right items for me.

February 20, 2026
Unprompted review
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Reply from GO Outdoors - Aviemore (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very helpful staff

Andrea and staff very helpful indeed. Many thanks. Great wee shop with everything at a great range of prices.

February 17, 2026
Unprompted review
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Reply from GO Outdoors - Aviemore (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Brilliant service really helpful and…

Brilliant service really helpful and great price. Already recomended to family and friends.

February 7, 2026
Unprompted review
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Reply from GO Outdoors - Aviemore (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Polite engaging and very helpful staff…

Polite engaging and very helpful staff member

February 2, 2026
Unprompted review
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Reply from GO Outdoors - Aviemore (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great customer service

Great customer service

February 2, 2026
Unprompted review
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Reply from GO Outdoors - Aviemore (Express)

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Purchased Merrill Moabs this afternoon

Purchased Merrill Moabs this afternoon. Great service from Angus. Very helpful. And when I got to the till another £18 off. Delighted. Thank you.

February 1, 2026
Unprompted review
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Reply from GO Outdoors - Aviemore (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great service from Beth to my 2 picky teenage children

Beth served me today, and we went through several pairs of walking boots and trainer shoes, of different sizes and styles, and she made sure my two teenage kids left with good, comfortable, well-fitted footwear. Thank you!

December 29, 2025
Unprompted review
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Reply from GO Outdoors - Aviemore (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Andrea was a great help in finding best…

Andrea was a great help in finding best boats for me - thanks Andrea!

November 21, 2025
Unprompted review
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Reply from GO Outdoors - Aviemore (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Now a member!

Great service and very knowledgeable staff. We were served by Andres and she was quick and efficient when we were in a bit of a stressful rush.

December 2, 2025
Unprompted review
GO Outdoors - Aviemore (Express) logo

Reply from GO Outdoors - Aviemore (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

We visited the store in Aviemore…

We visited the store in Aviemore yesterday (November 25). Andrea helped us with choices of walking boots. She was very helpful and knowledgeable.
We would definitely recommend Go Outdoors Aviemore.
10/10 service.

November 29, 2025
Unprompted review
GO Outdoors - Aviemore (Express) logo

Reply from GO Outdoors - Aviemore (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Friendly

Friendly, quick service, good product choice & value for money.
Andrea was great...she even did up my partners laces while he tried on boots.
Went in for boots, but loved service/ shop so bought, tops, sticks, hats etc...overall a great shopping experience

November 29, 2025
Unprompted review
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Reply from GO Outdoors - Aviemore (Express)

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service and knowledge here.

Excellent service and knowledge here.

Andrew especially was very helpful.

Would highly recommend.

November 23, 2025
Unprompted review
GO Outdoors - Aviemore (Express) logo

Reply from GO Outdoors - Aviemore (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, very helpful and friendly

November 16, 2025
Unprompted review
GO Outdoors - Aviemore (Express) logo

Reply from GO Outdoors - Aviemore (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Joel was extremely helpful with me…

Joel was extremely helpful with me helping me buy my first walking boot. He knows his stuff very knowledgeable. Thanks so much Joel

October 28, 2025
Unprompted review
GO Outdoors - Aviemore (Express) logo

Reply from GO Outdoors - Aviemore (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Too notch service

We use to store quite often and whenever we do we are always welcomed with smiling faces and politeness. There is always plenty to choose from and with a good range of sizes. We were served today by Andrea who is always very professional. We were asked if we found everything we were looking for and had some small talk whilst she detached and folded our goods. We will continue to use this store as the service has always been very good

October 21, 2025
Unprompted review
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Reply from GO Outdoors - Aviemore (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Highly recommend :)

Andrea at the aviemore shop was very helpful and friendly! Created a members card for us and got nice savings on a great jacket😊

October 18, 2025
Unprompted review
GO Outdoors - Aviemore (Express) logo

Reply from GO Outdoors - Aviemore (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Purchased walking boots from Aviemore…

Purchased walking boots from Aviemore store, looked after by Andrea, she was spot on, she knew the products well and was so patient, I tried several pairs before I found the right one. Excellent. Thank you Andrea

October 16, 2025
Unprompted review
GO Outdoors - Aviemore (Express) logo

Reply from GO Outdoors - Aviemore (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

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