Andrea and the team made our experience today most enjoyable. Helpful and cheerful with biscuits for our dogs as well. Steve had new shoes and Angus the Goldendoodle didn’t want to leave! Thankyou all... See more
Company replied
Location
Switch locationGrampian Road 111, PH22 1RH Aviemore, Scotland, GB
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See what reviewers are saying
Really helpful staff. I needed new boots and Finn was very helpful and patient as I chose what was best. He gave good advice and didn't rush me. He even gave me wife advice on several local places th... See more
Company replied
Ordered 2 pairs pants, dispatched in different days. One arrived, the other according to tracking has been sitting in Glasgow sorting office for 10 days. My grouse is the difficulty in contacting the... See more
Company replied
I was looking for some new walking boots, I needed wide fitting and Andrea knew exactly what would be comfortable for me. Plus she showed me how to tie the laces properly after all these years I’ve be... See more
Company replied
Company details
About GO Outdoors - Aviemore (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Grampian Road 111, PH22 1RH, Aviemore, Scotland, United Kingdom
4.9
Excellent
175 reviews
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Andrea was brilliant
Andrea was brilliant. Explained the benefits of the memberships. Really helpful and pleasant. Great shop. Tidy, well laid out and lots of lovely well priced items.
October 12, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Very friendly and helpful staff.
October 11, 2025
Reply from GO Outdoors - Aviemore (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Superb trip
Superb trip. Everything thing i could need at the best prices. All the help was provided and friendly servoce was second to none. Thanks for the help.
October 11, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Reply from GO Outdoors - Aviemore (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Aviemore (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Andrea was quick and efficient!
September 18, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
I bought a pair of walking boots in…
I bought a pair of walking boots in store (Aviemore) while on holiday. Purchase was made on 18th of July. It is now 2 months later and boots aren’t even sustainable for a path route never mind any sort of hiking route. Boots were meant to be waterproof but certainly aren’t. Have tried to contact through email, firstly got told to return to original store which isn’t possibly due to this being 4 and a half hours away from home, after expressing this I’ve had no response. Provided photos and receipts but nothing from them. Won’t be back and certainly won’t hold back from expressing my feelings to others. Atleast expected these footwear to last 5-6 months as walking is what I do most. Even treated them as they recommend you do. Only been 2 months since purchase. Joke.
September 24, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Friendly service
Friendly service from assistant, Alana!
Always good to shop in this branch!
September 23, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
An excellent friendly service
An excellent friendly service. Love the membership scheme.
September 15, 2025
Reply from GO Outdoors - Aviemore (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Andrea was very helpful and happy.
Andrea was very helpful and happy.
August 11, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Purchased a north face duffel bag
Purchased a north face duffel bag. Think it was the manager of the shop who served me . He was Highly professional and helpful. I highly recommend the Aviemore store .
August 24, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
New Member
Andlea was pleasant and very helpful.I was delighted with the products and have become a member of Go Outdoors .Thank you Andlea
August 28, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Aviemore (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great stock of air pole replacements
We had a blown air tent pole and the guy in the store did everything to find a compatible one. Although there was no original pole available the replacement fitted very good. We really appreciate his great help and expertise!
August 14, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Very helpful staff.
August 11, 2025
Reply from GO Outdoors - Aviemore (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Great Go Outdoors Express
Great Go Outdoors Express, we were served by Joel and he couldn’t do enough, we were buying two sets of walking shoes for the kids and the service was exceptional! Thank you!
August 12, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Andrea was so lovely
Andrea was so lovely, my son is autistic and she was super accommodating and kind. Would definitely go back again!
August 11, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Very friendly and helpful!!!
Very friendly and helpful!!!
Thank you very much.
August 10, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Amazing Company
Great helpful staff, affordable prices, good quality items and value for money.
August 5, 2025
Reply from GO Outdoors - Aviemore (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Great shop & staff
Andrea was very helpful when we bought new camping chairs. The staff were all friendly and wanted to spend time making sure we got the chairs we wanted.
April 11, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
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