I was looking for some new walking boots, I needed wide fitting and Andrea knew exactly what would be comfortable for me. Plus she showed me how to tie the laces properly after all these years I’ve be... See more
Company replied
Location
Switch locationGrampian Road 111, PH22 1RH Aviemore, Scotland, GB
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See what reviewers are saying
Andrea was excellent in helping my wife and I choose new walking shoes. Her knowledge was really helpful in helping us make our decision.Many thanks to Andrea.
Company replied
Jo was amazing. So helpful and accommodating. Very attentive and knowledgeable. Found the perfect pair of walking boots and the perfect socks too! I was even allowed to remove the insoles from the boo... See more
Company replied
Ordered 2 pairs pants, dispatched in different days. One arrived, the other according to tracking has been sitting in Glasgow sorting office for 10 days. My grouse is the difficulty in contacting the... See more
Company replied
Company details
About GO Outdoors - Aviemore (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Grampian Road 111, PH22 1RH, Aviemore, Scotland, United Kingdom
4.8
Excellent
163 reviews
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Very nice staff!
Went in for a specific pair of ladies walking boots, female assistant was very helpful and friendly and found me the boots I was looking for.
June 23, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
The store is new to Aviemore
The store is new to Aviemore, having moved into the old Blacks. TBH, nothing much has changed. Same stuff basically for sale.
We go camping 3-4 times a year so were excited with the fact Go outdoors was going to be a local store.
Disappointed more like.
Won't be rushing back! We'll just buy what we need online.
June 12, 2025
Reply from GO Outdoors - Aviemore (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Extremely helpful and attentive staff…
Extremely helpful and attentive staff member who had a very good knowledge about trail shoes. Gave me excellent advice and helped me choose a really nice pair of trail shoes. Very happy.
June 13, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Aviemore (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
I'll be back!
Plenty of choice, excellent prices (especially if you become a member). Sales person, Josh/Joel?, was very helpful, professional & patient.
June 4, 2025
Reply from GO Outdoors - Aviemore (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
In the bag.
The staff in this store are the most cheerful and helpful I have come across whilst shopping, they are very attentive to the appearance of the stock on display and very helpful with advice on products. I bought a hiking backpack and was given excellent help on choosing one which was suitable for my needs. The store is well laid out with a large variety of products to choose from, I would thoroughly recommend a visit to this store if you are after quality outdoor equipment or clothing.
June 3, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Always worth a visit for outdoor gear
Great range of everything for the great outdoors and excellent service from Andrea when buying my new walking shoes. Always worth a visit while in Aviemore.
June 2, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Super helpful assisatant
Andrea was so helpful when I was choosing new walking shoes. She explained the pros and cons of different styles and nothing was too much trouble.
June 2, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Very helpful service today…the man who…
Very helpful service today…the man who served us was really friendly and couldn’t do more for us…
May 27, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great service from Joel
May 29, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
We came in to buy a jet burner and were…
We came in to buy a jet burner and were welcomed by 2 members of staff who were very polite.
I believe the gentleman that served us was called Paul and he was so helpful. Giving advice and asking if we were members and that we had all we needed.
The shop is well laid out and easy to find the items that you need.
May 27, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Very pleasant shopping experience
We arrived ten minutes before closing time but we were treated like we had all the time in the world. I didn't get the shop assistant's name but he was knowledgeable about the products and took the time to explain the material used in a particular boot I liked. Very friendly vibe in-store and would happily shop there again.
April 18, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Today I had a great shopping experience…
Today I had a great shopping experience at GO Outdoors in Aviemore. Alana gave me good advice and was very friendly and cooperative. Thank you Alana! I'll be back at GO Outdoors whenever I return to Aviemore.
May 22, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
I returned to the shop after an initial…
I returned to the shop after an initial visit, when didn't try everything I had looked at, on.
Alan was very helpful in securing a good price on my purchase.
May 21, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Knowledgeable staff for shoe purchase
I returned to the shop after an earlier visit to check out walking shoes. Andrea was very helpful and knowledgeable about the shoe brands I was considering.
May 19, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Alana was extremely helpful and…
Alana was extremely helpful and knowledgeable,great personality
Thank you Avimore
May 16, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Good value and experience
Great service by Alana in Aviemore, good prices .
May 14, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
We were served today by Alana and she…
We were served today by Alana and she was very polite and helpful.
Absolutely no hard sell just a relaxed shopping for walking shows experience.
I left a very happy customer
Thank you Alana
May 8, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Friendly service and staff were…
Friendly service and staff were knowledgeable about the equipment
May 2, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great experience
Great experience - friendly staff who were available for questions and advice. Andrea was especially helpful!
April 28, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
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