Great experience - Andrea and Joel were really friendly, chatting with me whilst I waited for my partner to try on some items. It was towards closing time but they did not make us feel rushed at all.... See more
Company replied
Location
Switch locationGrampian Road 111, PH22 1RH Aviemore, Scotland, GB
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See what reviewers are saying
I was looking for some new walking boots, I needed wide fitting and Andrea knew exactly what would be comfortable for me. Plus she showed me how to tie the laces properly after all these years I’ve be... See more
Company replied
Andrea was excellent in helping my wife and I choose new walking shoes. Her knowledge was really helpful in helping us make our decision.Many thanks to Andrea.
Company replied
Jo was amazing. So helpful and accommodating. Very attentive and knowledgeable. Found the perfect pair of walking boots and the perfect socks too! I was even allowed to remove the insoles from the boo... See more
Company replied
Company details
About GO Outdoors - Aviemore (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Grampian Road 111, PH22 1RH, Aviemore, Scotland, United Kingdom
4.8
Excellent
163 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Friendly service and staff were…
Friendly service and staff were knowledgeable about the equipment
May 2, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great experience
Great experience - friendly staff who were available for questions and advice. Andrea was especially helpful!
April 28, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great staff support and fantastic value!
April 24, 2025
Reply from GO Outdoors - Aviemore (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Nice friendly service
April 16, 2025
Reply from GO Outdoors - Aviemore (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Superb customer service and advice on…
Superb customer service and advice on best products for trip.
April 18, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Both staff who we dealt with ( Andrea…
Both staff who we dealt with ( Andrea and Paul) were incredibly helpful and talked us though all of our options. We left feeling that we were really listened to and helped!
April 15, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Quick service and very knowledgeable
Quick service and very knowledgeable. Staff were helpful and I found what I wanted quickly - would recommend
April 15, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Great shop, great Andrea
Great shop, never been in an express go outdoors before! Andrea was really nice, helpful and a laugh. Will be back soon I'm sure!
April 14, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Aviemore (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Aviemore (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
I was I the Aviemore store and Andrea…
I was I the Aviemore store and Andrea was so helpful friendly polite and knowledgeable a great asset to your team of staff can't praise her more.
April 7, 2025
Reply from GO Outdoors - Aviemore (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
First Go Outdoor experience
First time in the store and everyone was so helpful. Nothing was too much trouble. Will definitely be back. Thanks to Andrea and colleagues
April 8, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Good service by the friendly staff.
April 8, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
The staff in this store were really…first class service
The staff in this store were really helpful, I went into the shop without my go indoors card and they looked me up on computer to get my number, they were really nice to talk to and very helpful
April 7, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great in store experience very…
Great in store experience very welcoming to store, Andrea was really helpful assisting us and even give our dog a treat ! Lovely customer service today. Thanks.
April 5, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Aviemore (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Very helpful staff in the Aviemore…
Very helpful staff in the Aviemore branch when purchasing new walking boots. Happy with my purchase.
March 29, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Helpful staff
Well stocked store with very helpful staff especially Andrea.
March 31, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Very friendly helpful staff
Very friendly helpful staff
Store is tidy and easy to find items
Very satisfied with my purchase
March 23, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Great service and advice in store when…
Great service and advice in store when in store and really great price with members card
March 14, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
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