Andrea and the team made our experience today most enjoyable. Helpful and cheerful with biscuits for our dogs as well. Steve had new shoes and Angus the Goldendoodle didn’t want to leave! Thankyou all... See more
Company replied
Location
Switch locationGrampian Road 111, PH22 1RH Aviemore, Scotland, GB
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See what reviewers are saying
Really helpful staff. I needed new boots and Finn was very helpful and patient as I chose what was best. He gave good advice and didn't rush me. He even gave me wife advice on several local places th... See more
Company replied
Ordered 2 pairs pants, dispatched in different days. One arrived, the other according to tracking has been sitting in Glasgow sorting office for 10 days. My grouse is the difficulty in contacting the... See more
Company replied
I was looking for some new walking boots, I needed wide fitting and Andrea knew exactly what would be comfortable for me. Plus she showed me how to tie the laces properly after all these years I’ve be... See more
Company replied
Company details
About GO Outdoors - Aviemore (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Grampian Road 111, PH22 1RH, Aviemore, Scotland, United Kingdom
4.9
Excellent
175 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Very helpful service today…the man who…
Very helpful service today…the man who served us was really friendly and couldn’t do more for us…
May 27, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great service from Joel
May 29, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
We came in to buy a jet burner and were…
We came in to buy a jet burner and were welcomed by 2 members of staff who were very polite.
I believe the gentleman that served us was called Paul and he was so helpful. Giving advice and asking if we were members and that we had all we needed.
The shop is well laid out and easy to find the items that you need.
May 27, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Very pleasant shopping experience
We arrived ten minutes before closing time but we were treated like we had all the time in the world. I didn't get the shop assistant's name but he was knowledgeable about the products and took the time to explain the material used in a particular boot I liked. Very friendly vibe in-store and would happily shop there again.
April 18, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Today I had a great shopping experience…
Today I had a great shopping experience at GO Outdoors in Aviemore. Alana gave me good advice and was very friendly and cooperative. Thank you Alana! I'll be back at GO Outdoors whenever I return to Aviemore.
May 22, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
I returned to the shop after an initial…
I returned to the shop after an initial visit, when didn't try everything I had looked at, on.
Alan was very helpful in securing a good price on my purchase.
May 21, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Knowledgeable staff for shoe purchase
I returned to the shop after an earlier visit to check out walking shoes. Andrea was very helpful and knowledgeable about the shoe brands I was considering.
May 19, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Alana was extremely helpful and…
Alana was extremely helpful and knowledgeable,great personality
Thank you Avimore
May 16, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Good value and experience
Great service by Alana in Aviemore, good prices .
May 14, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
We were served today by Alana and she…
We were served today by Alana and she was very polite and helpful.
Absolutely no hard sell just a relaxed shopping for walking shows experience.
I left a very happy customer
Thank you Alana
May 8, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Friendly service and staff were…
Friendly service and staff were knowledgeable about the equipment
May 2, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great experience
Great experience - friendly staff who were available for questions and advice. Andrea was especially helpful!
April 28, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great staff support and fantastic value!
April 24, 2025
Reply from GO Outdoors - Aviemore (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Nice friendly service
April 16, 2025
Reply from GO Outdoors - Aviemore (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Superb customer service and advice on…
Superb customer service and advice on best products for trip.
April 18, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Both staff who we dealt with ( Andrea…
Both staff who we dealt with ( Andrea and Paul) were incredibly helpful and talked us though all of our options. We left feeling that we were really listened to and helped!
April 15, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Quick service and very knowledgeable
Quick service and very knowledgeable. Staff were helpful and I found what I wanted quickly - would recommend
April 15, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Great shop, great Andrea
Great shop, never been in an express go outdoors before! Andrea was really nice, helpful and a laugh. Will be back soon I'm sure!
April 14, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Aviemore (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Aviemore (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
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