Andrea and all her colleagues in the store are all excellent in so many respects - friendly, positive, helpful knowledgeable and very encouraging. This store has a special place in my heart as I... See more
Company replied
Location
Switch locationGrampian Road 111, PH22 1RH Aviemore, Scotland, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Andrea and the team made our experience today most enjoyable. Helpful and cheerful with biscuits for our dogs as well. Steve had new shoes and Angus the Goldendoodle didn’t want to leave! Thankyou all... See more
Company replied
Really helpful staff. I needed new boots and Finn was very helpful and patient as I chose what was best. He gave good advice and didn't rush me. He even gave me wife advice on several local places th... See more
Company replied
Ordered 2 pairs pants, dispatched in different days. One arrived, the other according to tracking has been sitting in Glasgow sorting office for 10 days. My grouse is the difficulty in contacting the... See more
Company replied
Company details
About GO Outdoors - Aviemore (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Grampian Road 111, PH22 1RH, Aviemore, Scotland, United Kingdom
4.9
Excellent
175 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from GO Outdoors - Aviemore (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
I was I the Aviemore store and Andrea…
I was I the Aviemore store and Andrea was so helpful friendly polite and knowledgeable a great asset to your team of staff can't praise her more.
April 7, 2025
Reply from GO Outdoors - Aviemore (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
First Go Outdoor experience
First time in the store and everyone was so helpful. Nothing was too much trouble. Will definitely be back. Thanks to Andrea and colleagues
April 8, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Good service by the friendly staff.
April 8, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
The staff in this store were really…first class service
The staff in this store were really helpful, I went into the shop without my go indoors card and they looked me up on computer to get my number, they were really nice to talk to and very helpful
April 7, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great in store experience very…
Great in store experience very welcoming to store, Andrea was really helpful assisting us and even give our dog a treat ! Lovely customer service today. Thanks.
April 5, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Aviemore (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Very helpful staff in the Aviemore…
Very helpful staff in the Aviemore branch when purchasing new walking boots. Happy with my purchase.
March 29, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Helpful staff
Well stocked store with very helpful staff especially Andrea.
March 31, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Very friendly helpful staff
Very friendly helpful staff
Store is tidy and easy to find items
Very satisfied with my purchase
March 23, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Great service and advice in store when…
Great service and advice in store when in store and really great price with members card
March 14, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great local shop
We have always shopped local here. On this occasion, we needed to replace our walking boots, friendly staff and great service.
March 16, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
They have a good choice of merchandise and nice staffaff
The shop on Aviemore hasn't changed since you took over I have always bought there and the staff are very helpful and will continue to go there.
March 14, 2025
Reply from GO Outdoors - Aviemore (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Really helpful both my dogs well happy…
Really helpful both my dogs well happy New boots more walks
Many thanks to Adry for her help.
March 14, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Very helpful and staff
Very helpful and staff. Nothing was a bother to them. Great prices too as they matched a price online to an item in store. Will be using again for sure .
March 15, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Aviemore (Express)
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Helpful and friendly service
Helpful and friendly service. They had trousers that fitted me perfectly and fitted my budget.
March 11, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Reply from GO Outdoors - Aviemore (Express)
Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Popped in to get a map
Popped in to get a map , was met with some great service and super helpful information.
March 4, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Very helpful and friendly staff
Very helpful and friendly staff, good bargains from the go outdoors card! Andrea suggested we get one and it saved us over £250!
March 3, 2025
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.