The staff were so helpful and patient, absolutely saved our bacon with a 7 year old and footwear emergency even though they were about to close. Really greatful to them
Company replied
Location
Switch locationKyle Street 3, KA7 1RL Ayr, Scotland, GB
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See what reviewers are saying
Great choice and price reductions available across the range of products. £5 memberships is also fantastic value, saved on first order alone. 😊
Company replied
It would have been 5 stars I will tell you when I get to the end. 5 stars for the range of products, 5 stars from the shop assistants help in choosing the right shoes, knowledge of the shoes and ad... See more
Company replied
Staff member was super helpful. Using my dofE card, but didn't realise I also had to purchase a gooutdoors.co.uk membership card
Company replied
Company details
About GO Outdoors - Ayr (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Kyle Street 3, KA7 1RL, Ayr, Scotland, United Kingdom
4.8
Excellent
91 reviews
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The staff were so helpful and patient
The staff were so helpful and patient, absolutely saved our bacon with a 7 year old and footwear emergency even though they were about to close. Really greatful to them
August 5, 2026
Unprompted review
Reply from GO Outdoors - Ayr (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
The were really helpful and made you…
The were really helpful and made you feel welcome
August 5, 2026
Unprompted review
Reply from GO Outdoors - Ayr (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Always find it a very friendly shop to…
Always find it a very friendly shop to visit. Always leaving with a smile on my face.
July 30, 2026
Unprompted review
Reply from GO Outdoors - Ayr (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Helpful staff
Store had a good enough choice, staff checked and found they held stock in my size. Fit was good, sandals were what I was looking for and at a good price. Staff were helpful and efficient
July 31, 2026
Unprompted review
Reply from GO Outdoors - Ayr (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
GO Outdoors; choice and price savings
Great choice and price reductions available across the range of products. £5 memberships is also fantastic value, saved on first order alone. 😊
July 11, 2026
Reply from GO Outdoors - Ayr (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Good service
Good service, got exactly what I was looking for. In and out in no time.
July 22, 2026
Unprompted review
Reply from GO Outdoors - Ayr (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Fantastic service most friendly and…
Fantastic service most friendly and helpful can’t rate them enough that’s all the staff👍👌
July 15, 2026
Unprompted review
Reply from GO Outdoors - Ayr (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Really good shopping experience
Really good shopping experience. Staff are very polite and knowledgeable. My fleece fits perfectly and was a good price. I will definitely shop in Ayr again.
July 3, 2026
Reply from GO Outdoors - Ayr (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Reply from GO Outdoors - Ayr (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Staff were attentive and accommodating
Staff were attentive and accommodating, highly recommended
June 12, 2026
Unprompted review
Reply from GO Outdoors - Ayr (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
service
Brilliant service by staff great prices good quality products
June 30, 2026
Unprompted review
Reply from GO Outdoors - Ayr (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Staff are very helpfull and know their…
Staff are very helpfull and know their products well. Always feel welcome and all staff go out their way to help.
June 20, 2026
Unprompted review
Reply from GO Outdoors - Ayr (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Very good customer service.
May 29, 2026
Reply from GO Outdoors - Ayr (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Good shopping experience
Good shopping experience. The staff were friendly and helpful. Found everything I needed for my DofE and the checkout process quick and efficient.
May 29, 2026
Unprompted review
Reply from GO Outdoors - Ayr (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Buying boots
I was in the ayr store today and the shop assistant called Sam was most helpful and brilliant customer service a credit to your store
May 22, 2026
Unprompted review
Reply from GO Outdoors - Ayr (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Great customer service
Helped me with a return. No fuss or issue. I was in and out within 2 mins amd staff very friendly
May 15, 2026
Unprompted review
Reply from GO Outdoors - Ayr (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Really great staff
Really great staff - traveled 225 miles and realised we'd left some bits behind, staff were great at helping and making sure we had everything. Polite and great customer service, thankyou
May 5, 2026
Unprompted review
Reply from GO Outdoors - Ayr (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Last minute shopping. Great shop experience kind and helpful…
Great shop experience kind and helpful staff
April 17, 2026
Reply from GO Outdoors - Ayr (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Best outdoor shop
Yesterday I had a negative experience at mountain warehouse and this I visited this store today and both staff were very helpful. In fact customer service wise they above and beyond the standard practise. So full marks from me
May 1, 2026
Unprompted review
Reply from GO Outdoors - Ayr (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Staff friendly and helpful
Staff friendly and helpful, found what I had came in the store for with ease so happy to recommend.
April 2, 2026
Reply from GO Outdoors - Ayr (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
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