GO Outdoors - Belfast Reviews 

3,423
TrustScore 5 out of 5

4.9

Units 1&2 Valley Retail Park, BT36 7LP Belfast, GB


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Rated 5 out of 5 stars

Had good experience today at the store, though the tent I wanted was sold and another was sold out I thought my chances are slim on the style I wanted, anyhow Bradley one of the team was brilliant and... See more

Company replied

Rated 5 out of 5 stars

The variety is amazing, I went in for 1 specific item and came out with a full trolley ;-0 Haven't used all items yet but those I have worked well. Customer services were excellent and very helpful... See more

Company replied

Rated 5 out of 5 stars

A huge thank you to Ellen and especially Dagmara at GO Outdoors Belfast. Dagmara helped me on the shop floor several times and consistently provided exceptional customer service. Her patience, dedic... See more

Company replied

Rated 5 out of 5 stars

We visited the Belfast store to look at tents and other equipment for camping. We were assisted by Bradley who was fantastic. Very knowledgeable, helpful and friendly. He is an absolute credit to t... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Belfast

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Units 1&2 Valley Retail Park, BT36 7LP, Belfast, United Kingdom

  • 02896 931369

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,423)

34,522 reviews in the last 12 months

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Rated 5 out of 5 stars

Maia was very helpful

Maia was very helpful. She took the time to explain about the different features of the waterproof coats and helped us make a purchase that ticked all the boxes. A very friendly member of staff who would make me want to shop there again.

June 2, 2026
Unprompted review
GO Outdoors - Belfast logo

Reply from GO Outdoors - Belfast

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Olivia and Carly were very nice and…

Olivia and Carly were very nice and helpfull. I got the perfect shoes for my work at a very good price.

June 1, 2026
Unprompted review
GO Outdoors - Belfast logo

Reply from GO Outdoors - Belfast

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Bradley was extremely helpful and…

Bradley was extremely helpful and knowledgeable when we were buying hiking equipment. He explained everything we would need and what was suitable for different situations. Excellent customer service, thank you.

May 31, 2026
Unprompted review
GO Outdoors - Belfast logo

Reply from GO Outdoors - Belfast

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I needed help getting stuff instore and…

I needed help getting stuff instore and Charlene was really helpful and accompanied me round the store to get all the items I needed for my daughter Duke of Edinburgh award trip, she was really kind with her time and give me lots of good advice when picking the items I wanted Thank you

May 30, 2026
Unprompted review
GO Outdoors - Belfast logo

Reply from GO Outdoors - Belfast

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Bradley from your Belfast store is so…

Bradley from your Belfast store is so helpful, he helped me get new poles for our scout tent, he gave great advise in repairing the poles and tears in our shelter. He was able to point me in the direction to get all that was on my shopping list.

May 28, 2026
Unprompted review
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Reply from GO Outdoors - Belfast

Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

First time tent buyers

We are first time tent buyers, I highly recommend this place. Bradley was brilliant, answering every question meticulously! We spent hours researching at home but he really helped balance our wants and needs and we went home with a tent that we're very happy with. Bradley had loads of tips and advice and pointed us to other products that are going to make our adventures so easy. People like Bradley will have us back in store again.
The tent is a Hampton 800 Eclipse Tent.

May 27, 2026
Unprompted review
GO Outdoors - Belfast logo

Reply from GO Outdoors - Belfast

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Pleasant and helpful staff .

Dagmara was really helpful when choosing walking shoes . She was really friendly and nothing was too much trouble .
We also chatted to Charlene at the till who again was really pleasant to chat to . It’s refreshing to go somewhere where that staff smile , make eye contact , take the time to have a quick conversation and actually look like they enjoy their job .

May 27, 2026
Unprompted review
GO Outdoors - Belfast logo

Reply from GO Outdoors - Belfast

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Fantastic and effective service from…

Fantastic and effective service from Carly with a smile. Thanks

May 25, 2026
Unprompted review
GO Outdoors - Belfast logo

Reply from GO Outdoors - Belfast

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Fantastic Service

I was in GO Outdoors looking for some water barrels. Adele went out of her way to show me where they were, she was happy to help and very nice to talk to.

May 9, 2026
Unprompted review
GO Outdoors - Belfast logo

Reply from GO Outdoors - Belfast

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I was in Go Outdoors and had some help…

I was in Go Outdoors and had some help from Adele in picking out a backpack for my trip, she was very helpful and lovely to talk to!

May 10, 2026
Unprompted review
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Reply from GO Outdoors - Belfast

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Bradley

Excellent Great service at go outdoors
Newtownabbey
Bradley, was friendly and really helpful , knowledgable about the products and made everything easy ( Air 400 )
Definitely recommend

May 20, 2026
Unprompted review
GO Outdoors - Belfast logo

Reply from GO Outdoors - Belfast

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Brilliant store worth the drive if you…

Brilliant store worth the drive if you aren’t local. Olivia was very helpful and knowledgeable keeping us right with the gortex boots and socks! Carey was able to get us sorted with some filtration tablets too 🙂 will be back

May 18, 2026
Unprompted review
GO Outdoors - Belfast logo

Reply from GO Outdoors - Belfast

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Sam’s your man!

Had a great experience at GO Outdoors thanks to Sam, who was incredibly friendly and helpful throughout. He took the time to help us choose a tent and all the gear we needed! Nothing felt like too much trouble. The store has a great selection of outdoor equipment, and the customer service really made the visit even better. Thanks again, Sam!

May 15, 2026
Unprompted review
GO Outdoors - Belfast logo

Reply from GO Outdoors - Belfast

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great store

Great store , excellent customer service.

May 14, 2026
Unprompted review
GO Outdoors - Belfast logo

Reply from GO Outdoors - Belfast

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Got lots of help fitting and choosing…

Got lots of help fitting and choosing walking boots from Maia and from Olivia at the checkout.

May 8, 2026
Unprompted review
GO Outdoors - Belfast logo

Reply from GO Outdoors - Belfast

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Good experience

I have so far never had a bad experience in this store yet, I normally ask Becky about the hiking stuff who is very helpful and knowledgeable, but today I was served by Liv who also was made my shopping experience a very pleasant one 👍

May 7, 2026
Unprompted review
GO Outdoors - Belfast logo

Reply from GO Outdoors - Belfast

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Went in looking a load of kit for a wee…

Went in looking a load of kit for a wee camping trip, and I got everything I needed at great value. I was served by Carly at the counter, and she was the bee’s knees. Very lovely, happy to help and have a wee chat. Will be returning soon.

May 5, 2026
Unprompted review
GO Outdoors - Belfast logo

Reply from GO Outdoors - Belfast

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great Experience

Very good range of products at reasonable prices. Very good, knowledgeable and friendly customer service. Sarah Louise served us and was friendly and helpful - it was a pleasure to deal with her.

May 4, 2026
Unprompted review
GO Outdoors - Belfast logo

Reply from GO Outdoors - Belfast

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Maia was very helpful and patient to…

Maia was very helpful and patient to us, helping me to prepare for walking trip. Gave good advice.

May 2, 2026
Unprompted review
GO Outdoors - Belfast logo

Reply from GO Outdoors - Belfast

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Thank you Liv for all your help

Liv was very friendly and understood what I wanted and was able to help me get all that I needed. She listened to what I wanted and showed good knowledge of the products and provided excellent advice. I was buying a range of things from different departments; walking shoes, rucksack and waterptt rtoof coat. Thank you so much. I would recommend Go Outdoors and ask for Liv.

April 30, 2026
Unprompted review
GO Outdoors - Belfast logo

Reply from GO Outdoors - Belfast

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

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