GRAHAM where can I start What a guy very helpful Always willing to go that extra mile to help customers Doesn’t mind helping you out and all Very well mannered unlike some guys who work o... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
GRAHAM where can I start What a guy very helpful Always willing to go that extra mile to help customers Doesn’t mind helping you out and all Very well mannered unlike some guys who work o... See more
Company replied
5 stars for Graham for being extremely helpful. Me and my partner are new to carp fishing and we didn’t know where to start but Graham was there straight away. He was very very helpful, he showed us e... See more
Company replied
Always a pleasure to go here and every staff member is so polite and friendly, especially Angela who I see most times when I visit to drop off parcels or collect parcels, and of course when I purchas... See more
Company replied
Norman rocks. He is very knowledgeable about walking boots and shoes and was extremely helpful and patient with me. He is an asset to Go outdoors Blackburn
Company replied
Written by the company
Written by the company

Throstle Street, Bank Top, BB2 1TQ, Blackburn, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I went to buy some walking boots. The store is great, has everything for the outdoors.
Norman was a great help, he really cares about his customers and made our visit pleasant. Also Kai helped us and was really pleasant to deal with. Nothing seemed too much trouble for either of them, they weren’t pushy and gave us plenty of their time. Norman also has some great stories. Thanks, will return. E

Reply from GO Outdoors - Blackburn
5 stars for Graham for being extremely helpful. Me and my partner are new to carp fishing and we didn’t know where to start but Graham was there straight away. He was very very helpful, he showed us everything we needed either if we were on a budget or everything we needed if we didn’t mind spending a bit more. He spent around half an hour with us and even went 10 minutes over his shift. He explained everything in detail how everything works, what to do and how to set it all up and he didn’t leave until he knew we was confident with what to do with everything. He’s very friendly, funny and very confident and clever in what he knows. Every time we go into go outdoors I always see Graham helping other customers too and everyone always leaves happy with the help Graham has gave them. He’s always got a smile on his face and always leaves customers with smiles on their face too. I’d recommend anyone to go to Graham at go outdoors if you ever need help with anything.

Reply from GO Outdoors - Blackburn
GRAHAM where can I start
What a guy very helpful
Always willing to go that extra mile to help customers
Doesn’t mind helping you out and all
Very well mannered unlike some guys who work on the fishing department
I’m new to carp fishing and had a lot of questions for Graham
He answered them all perfectly described everything to me didn’t bother at all
Showed me everything I needed for carp fishing and explained how to use them correctly and what method is best
There’s so much more I could say but if you need help on the fishing department GRAHAM is definitely the one what a credit he is to go outdoors

Reply from GO Outdoors - Blackburn
The staff were very helpful when I went in for a cycling helmet
Aliza had a good customer relationship.
Friendly and encouraging about riding a bike.

Reply from GO Outdoors - Blackburn
Norman rocks. He is very knowledgeable about walking boots and shoes and was extremely helpful and patient with me. He is an asset to Go outdoors Blackburn

Reply from GO Outdoors - Blackburn
Thanks to Norman who , today, helped me select and purchase new walking shoes and hiking boots. A friendly member of staff.

Reply from GO Outdoors - Blackburn
Served by Angela and had a lovely conversation and she was very helpful. The Scottish lady who served me in shoe dept was brilliant.

Reply from GO Outdoors - Blackburn
Paul we're a gooden he helped me understand what all the things did and picked out the perfect gear for me
10/10 would recommend

Reply from GO Outdoors - Blackburn
Paul helped us buy some fishing for our first time and made it really easy to understand. Good customer service!

Reply from GO Outdoors - Blackburn
It's the staff in store they are always helpful and I have had good online services aswell cannot thank you all enough

Reply from GO Outdoors - Blackburn
Sue was really helpful today in the Blackburn store. Despite it being incredibly busy, she served us with a smile and helped us with a query we had. Thank you Sue 😊

Reply from GO Outdoors - Blackburn
I would like to especially thank Norman for his help with my purchase of walking shoes.. He was respectful, patient, and very knowledgeable, which help make my experience a pleasure.
Good selection of footwear to suit all pockets.

Reply from GO Outdoors - Blackburn
Paul S gave me great angling advice, friendly and informative 👍

Reply from GO Outdoors - Blackburn
warm, friendly and efficient service from Sue at Go Outdoors Blackburn today. I always friend the team helpful and willing to serve!

Reply from GO Outdoors - Blackburn
Absolutely amazing customer service by Lou. Took my son in to buy his first hiking boots was about to purchase some boots then Lou was passing buy and asked if we needed help and I advised her I am just buying my sons first hiking boots and instead of saying you can just take them to the till she said let me check to make sure everything is OK so she spent 20 minutes checking different sizes and different shoes and found a different pair a size smaller which fit better than the ones we were originally going to purchase. An absolute credit to great outdoors not had customer service like this in a long time

Reply from GO Outdoors - Blackburn
Norman was great on the walking shoes and boots dept. Loads of advice and really helpful which made picking the right pair easy.

Reply from GO Outdoors - Blackburn
Great customer service today, Aliza was extremely helpful. Very happy to help and nothing was an issue. 5*

Reply from GO Outdoors - Blackburn
Very good service by Norman and the girls at the checkout

Reply from GO Outdoors - Blackburn

Reply from GO Outdoors - Blackburn
Paul s. Was super helpful and gave good advice was really polite

Reply from GO Outdoors - Blackburn
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.