We were assisted and served today by Caitlyn and I have to say what an absolute credit to the Go Outdoors team she really is! Saved us so much time and along with her excellent product knowledge an... See more
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We were assisted and served today by Caitlyn and I have to say what an absolute credit to the Go Outdoors team she really is! Saved us so much time and along with her excellent product knowledge an... See more
Company replied
Staff member, Sue, was incredibly caring and supportive towards my father during our visit today. She spotted him waiting for me and was concerned that he looked a little lost. My father ha... See more
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Norman was a fountain of knowledge .He had the old school care and attention which is sadly lost in current times Truly appreciated his help and wealth of experience, when buying my new walking boo... See more
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Was served by Paul S at the Blackburn branch. My first time getting fishing gear in the middle of September. He really helped getting me started and giving me the stuff I need rather than all the fa... See more
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Throstle Street, Bank Top, BB2 1TQ, Blackburn, United Kingdom
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Norman was very helpful and pleasant and we were quickly sorted out ..till service was a bit slow only 1 person was serving and he had to ask twice for someone else to come on the till so had to wait a while .

Reply from GO Outdoors - Blackburn
Had the pleasure of meeting Norman today. At 85 years young the advice and knowledge given about walking boots was second to none. I just went for a look today and ended up buying a pair that perfectly fitted my needs. I could have talked to Norman all afternoon. What an absolute credit to the Blackburn store.

Reply from GO Outdoors - Blackburn
I was served by ella who was very informative and helpful as I was struggling to find a good pair of trousers. Ellas customer service was exceptional and she was very patient with me. Fantastic service!

Reply from GO Outdoors - Blackburn
Norman helped me find a new pair of walking boots. He was very helpful and knowledgable. Thank you.

Reply from GO Outdoors - Blackburn
Norman helped us out with our walking boots, very knowledgeable and a lovely man. Thanks Norman, from Molly and Sophie

Reply from GO Outdoors - Blackburn
Got some really good advice from Norman on our child's climbing shoes. Really helpful and friendly!!

Reply from GO Outdoors - Blackburn
We were assisted by Arthur who was friendly and helpful

Reply from GO Outdoors - Blackburn
I was looking for a jacket that wasn't too thick to wear until the weather gets really cold. Fantastic choice, I really struggled to choose one, so I bought 2 in different colours along with a fleece to wear underneath if needed. Served by a lovely young lady called Aliza, she was so helpful and set up my membership very quickly for just £5 for the year. I saved myself £39.00 today so well worth paying the £5 yearly membership.

Reply from GO Outdoors - Blackburn
Excellent customer service. Very knowledgeable staff. Quick and efficient checkout.

Reply from GO Outdoors - Blackburn
Great help and advice as usual at Go Outdoor in Blackburn. Angela on the checkout was her usual cheery self and changed the address on my Go Outdoor card in seconds. The quality of products remains as extensive as ever. Thanks.

Reply from GO Outdoors - Blackburn
Came in to buy some Merrel’s, Lou provided lovely service, knew everything about the shoes, aswell as being able to advise on what sizing to get through personal use of shoe!
A great credit to the store😊.

Reply from GO Outdoors - Blackburn
Really helpful and knowledgeable customer service, I was looking for some new leather walking boots and Norman was incredible at helping me feel confident in my choice of boot, how to care for them and what wear overtime will look like. I always love Goin into go outdoors and am extremely grateful for the DofE and Scout discounts they offer as outdoor gear can be expensive. Overall very happy :)

Reply from GO Outdoors - Blackburn
Paul.s in the fishing section went above and beyond to help me. He should be a valued employee

Reply from GO Outdoors - Blackburn
Staff very helpful in store. They point you in the right direction for the items you require.
We had a slight price problem at checkout, but Angela sorted everything for us.

Reply from GO Outdoors - Blackburn
I went to the Blackburn store today to try to find some walking boots. Norman was very helpful and knowledgeable and I was able to find the boots I needed for my upcoming trip.

Reply from GO Outdoors - Blackburn
Visited today to get a couple of t-shirts, couldn't find the size I was after. A lady called Sue who looked very busy changing stock around was so helpful. I felt really bad disrupting her but she greeted me with a smile and checked the stock for me with no issues. Luckily i did ask as they were additional sizes in stock. Thanks again.

Reply from GO Outdoors - Blackburn
Visit this store every week and always have a good experience, Paul S. on fishing section is always cheerful and has good knowledge, it's a pleasure to visit.

Reply from GO Outdoors - Blackburn
I was in the Blackburn store today
Met paul in the fishing department very helpful and chatty
Would go again

Reply from GO Outdoors - Blackburn
Found everything i wanted in the fishing section. Staff made sure i found everything i was looking for. Then when I went to to pay. Angela was very friendly and asked about my fishing club membership which I had forgotten about. All together very pleasant e perfect.

Reply from GO Outdoors - Blackburn
I always use Go outdoors for my fishing and camper van stuff and all the staff are brilliant especially ANGELA who always helps and makes a fuss of my little dog as well keep it up and thanks Ray.

Reply from GO Outdoors - Blackburn
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