Molli at Blackburn branch actually went out of her way to help me. To find a product that was my size as im 6 foot 3 its hard to find my size molli checked the product and also gave me the stores n... See more
Company replied
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Molli at Blackburn branch actually went out of her way to help me. To find a product that was my size as im 6 foot 3 its hard to find my size molli checked the product and also gave me the stores n... See more
Company replied
We visited the Blackburn stores for a pair of walking shoes for my wife. She had a pair in mind, which she tried but a lively gentleman, Norman came up with other options. He was very knowledgeable &... See more
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My most recent order was missing a xsafe method feeder i ordered 3 but only 2in packaging ive messaged customer service And still not received a reply i will now stick to purchasing from amazon & e... See more
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Very good customer service. Got what i wanted Was the salomon x-ultra gore tex shoes that i orginally went in for or merrell moab 3 gore tex. Decided on salomon speedcross peak GTX. Will go back... See more
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Written by the company

Throstle Street, Bank Top, BB2 1TQ, Blackburn, United Kingdom
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Very good service by Norman and the girls at the checkout

Reply from GO Outdoors - Blackburn

Reply from GO Outdoors - Blackburn
Paul s. Was super helpful and gave good advice was really polite

Reply from GO Outdoors - Blackburn
Arthur was incredibly helpful. Bothered him far more than i should and he was more than happy to help every time. Managed to get everything i needed in the store as well which was a plus

Reply from GO Outdoors - Blackburn
We were looking for a tent at lunchtime on the 31st of July. We went to Outdoor Action first and saw a tent in there that we liked. We then went to Go Outdoors Blackburn, to see what they had. While we were in the store, were these four yobs, and one started vaping. I was just about to take the children out because I'm not going to tolerate such antisocial behaviour. I don't want the stink, and I don't want my children seeing such disgraceful behaviour. We're just going to go out and back to Outdoor Action. But this member of staff, who is about six feet tall, about 60, with glasses, went over and told the yob clearly that it was not allowed to do that in the shop. The yob did stop doing it. If they continued, we would have gone out and bought a tent in Outdoor Action. Because of this intervention of this member of staff who did the right thing, we ended up buying a tent from Go Outdoors. We got through tills quickly and we have a good tent at a good price.

Reply from GO Outdoors - Blackburn
Exactly what I was looking for in stock on the day and some great prices with the membership card 👍

Reply from GO Outdoors - Blackburn
Paul was brilliant very helpful and knowledgeable when we required help on what equipment we needed

Reply from GO Outdoors - Blackburn
Paul S on the fishing tackle counter was i have to say very helpful but also very knowledgeable about the products we where there to purchase 😉 thank you Paul

Reply from GO Outdoors - Blackburn

Reply from GO Outdoors - Blackburn
Great service provided by Sue and Aliza - they helped me with my Dryrobe fitting and even carried some of the things I’d purchased out to the car.
Some of the 50% savings today was an added and unexpected bonus too.
Many thanks,
Mark

Reply from GO Outdoors - Blackburn
Norman on the footwear department was very helpful and we quickly found the right boots for me

Reply from GO Outdoors - Blackburn
Norman is a man who knows what he is talking about when you are buying shoes or boots well experienced and thank him for helping me out with my shoes 10 .10

Reply from GO Outdoors - Blackburn
Norman was kind, caring and helpful! We had a great experience because of Norman’s help. We would love to come back and see Norman again!! Thank you Norman for the great experience! Thank you GO OUTDOORS and especially you Norman!! ⭐️⭐️⭐️⭐️⭐️

Reply from GO Outdoors - Blackburn
Aziza (I think her name is sorry) is so lovely and polite to customers. Helpful and good experience

Reply from GO Outdoors - Blackburn
I am becoming quite a regular for my angling needs at the Blackburn store even though I do travel some distance and other angling shops are much closer to where I live. The main reason is the service that I receive on a regular basis from Graham who works in the fishing department. This person is a credit to whoever was fortunate to employ him. He is so friendly and always helps me find the right tackle for my needs. He is very patient and has a vast amount of knowledge of what items are needed and I do not in any way feel pressured into any purchases . Keep up the good work Graham and because of you I have told other angling buddies to visit the store. Well done to you sir.

Reply from GO Outdoors - Blackburn
Always a pleasure to go here and every staff member is so polite and friendly, especially Angela who I see most times when I visit to drop off parcels or collect parcels, and of course when I purchase goods, 3 childrens caravan/tent animal chairs. Cycling apparel, walking or just general men's t-shirts for my son. Just short off a coffee machine, standing home, mines coffee, white, no sugar Angela

Reply from GO Outdoors - Blackburn
Needed some fishing gear and Graham in the fishing department was very helpful with all in Needed and added advice

Reply from GO Outdoors - Blackburn
Went in looking for fishing equipment as beginners. Paul was exceptionally helpful and dedicated a lot of time and advised us on choosing the right equipment, making our visit a great experience.

Reply from GO Outdoors - Blackburn
Went to purchase some essentials for a camping trip and Go Outdoors had everything we needed. Aliza and Usamah were a fantastic help, answering questions about products and supporting us with the process. Excellent service!

Reply from GO Outdoors - Blackburn
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