GO Outdoors - Bury Reviews 

3,804
•
TrustScore 5 out of 5

4.8

52 Angouleme Way, BL9 0BT Bury, England, GB

•

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Rated 5 out of 5 stars

I wasn’t sure which waterproof coat to get that would best fit my budget and offer the quality that I wanted. After speaking to Josie, they gave me a range of great options and advised me on which bra... See more

Company replied

Rated 5 out of 5 stars

I was a tad overwhelmed with the vast options on waterproof trousers, jackets & shoes and a team member went through all the options and got me sorted. I'm also now a member and will be back for more... See more

Company replied

Rated 5 out of 5 stars

I visited the Bury store to buy new walking boots and was served by David B. David was a pleasant and knowledgeable guy who spent time with me to establish my needs before going through my options,... See more

Company replied

Rated 3 out of 5 stars

Disappointed on a recent visit to Bury go outdoors store.staffing levels seemed inadequate.it took me some time to get some assistance.plus a less than enthusiastic server forgetting to remove the se... See more

Company replied


Company details

  1. Camping Store
  2. also in
  3. Activewear Store
  4. Bicycle Store
  5. Climbing Club
  6. Horseback Riding Service
  7. Running Store

About GO Outdoors - Bury

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • 52 Angouleme Way, BL9 0BT, Bury, England, United Kingdom

  • 0161 393 9361

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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4.8

All reviews

(3,804)

36,823 reviews in the last 12 months

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Rated 5 out of 5 stars

Tom in the fishing area

Tom in the fishing area, cheers for the mags

July 19, 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Eve from the bury branch was brilliant

Eve from the bury branch was brilliant, excellent customer service skills, it goes a long way to be served by someone with a smile, In the go outdoors stores I would like too see some kind of leaflets or something educating people on camping and being outdoors, Like leaving no trace and using barbecues responsibly.

July 19, 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Ben was super helpful

Ben was really helpful when I came in with a broken tent pole! He fixed it with a repair, no charge and super quick service
Thank you

July 19, 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Was served by Tom who was very helpful…

Was served by Tom who was very helpful and knowledgeable about the fishing gifts I bought for my sons birthday, Tom also served me 2 weeks ago when I bought a ebike and was just as polite and friendly then . A big thumbs up 👍

July 19, 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I was served by Ben W who gave me the…

I was served by Ben W who gave me the best advice and guided me throughout my visit on most appropriate products for what I needed to achieve. He even helped me load all my purchases into my car. Spot on service.

July 19, 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great service

Great service. Good advice from helpful staff

July 18, 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very friendly service

Very friendly service, helped select best hydration pack for my needs, we had issues using our membership card at the tills but our cashier ‘Lee’ assisted us and was patient even though it was close to closing.

July 18, 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Visited bury today to buy a tent for a…

Visited bury today to buy a tent for a family holiday, staff really helpful in deciding best option for a tent and Lee was really helpful at checkout explaining the membership. Made for a really positive visit, the store was spotless and a nice environment.

July 18, 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Spoke to Lee

Spoke to Lee, he was so helpful definitely made our shopping experience so much easier. Top guy

July 18, 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

David B @ Bury = LEGEND!!!

Let me just say David B, what a guy! Me and my fella came in to exchange a tent because we bought a massive tent for a family trip but then our teenage kids decided they didn’t want to come and he could not have made this process easier, he was happy, helpful, cheery and couldn’t do enough for us. I wish that all the staff here were just like him, because he’s 100/10! Thanks so much David B for being amazing!

July 18, 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great stuff

Was served by Callum and Lawrence up in the bike section, they were genuinely helpful and advised me well, thanks guys!

July 18, 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Successful trip today helped by Lee

Successful trip today helped by Lee. Very patient with us at checkout doing multiple transactions and very polite. Prices were very fair thanks guys

July 18, 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great customer service

Everything was in stock, friendly staff and great location.

Served by Lee, really chatty, amazing customer service, very helpful and knowledgeable with products.

July 17, 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Staff are lovley and try to help as…

Staff are lovley and try to help as much as they can.

July 17, 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Item exchange

Bought some items on Thursday, got home to try them out to find one item wasn't sized as well as it advertised. Came back on Friday to exchange and was advised as this was a sale item, there was limited stock, but I coukd exchange it for items of same value. When I had made my choices, I took items to the till and was served by Lee who gave me all the information I needed about the return and also product sizing for future reference. A quick simple and easy process. Very happy with the service provided.

July 17, 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Exceptional customer service

The store exchanged a pair of walking boots which had developed a fault (squeaking sole that got worse over a period of several months). This exceeded my expectations as I'd had the boots for about 10 months. This represents exceptional customer service. I am very happy with the exchange and hope these boots last me for years to come.

July 13, 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great range of stock but struggled to…

Great range of stock but struggled to find the pumps for air tents. Staff were helpful and friendly. Was served by Lee who was great! and assisted by another but didn't catch her name.

July 15, 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Callum was an absolute star

Callum was an absolute star! Buying roof bars when you need them ASAP, and have zero clue what you're looking for. Callum made the whole process incredibly simple. Outstanding customer service!!!!

July 16, 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Spoke with Lee great customer service…

Spoke with Lee great customer service very patience

July 15, 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Go outdoors fishing tackle experience

The staff were so helpful and accomodating and all 3 people I encountered especially Neil went above and beyond what I experience in most stores.As I'm disabled and basically had,had enough with the pain in my knees and hips, Neil mentioned something downstairs at the till which interested me and as I felt I couldn't manage another trip upstairs he went up and brought it down for me to look at. I also purchased that item which just shows that going the extra mile can mean further sales. An excellent experience with each member of staff being very dedicated,friendly and all appearing to enjoy their jobs.Also for somewhere I didn't know that actually sold fishing tackle,I will certainly be visiting again as I found it also to be very competitively priced too.

July 9, 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

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