I wasn’t sure which waterproof coat to get that would best fit my budget and offer the quality that I wanted. After speaking to Josie, they gave me a range of great options and advised me on which bra... See more
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I wasn’t sure which waterproof coat to get that would best fit my budget and offer the quality that I wanted. After speaking to Josie, they gave me a range of great options and advised me on which bra... See more
Company replied
I was a tad overwhelmed with the vast options on waterproof trousers, jackets & shoes and a team member went through all the options and got me sorted. I'm also now a member and will be back for more... See more
Company replied
I visited the Bury store to buy new walking boots and was served by David B. David was a pleasant and knowledgeable guy who spent time with me to establish my needs before going through my options,... See more
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Disappointed on a recent visit to Bury go outdoors store.staffing levels seemed inadequate.it took me some time to get some assistance.plus a less than enthusiastic server forgetting to remove the se... See more
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Written by the company

52 Angouleme Way, BL9 0BT, Bury, England, United Kingdom
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Reply from GO Outdoors - Bury
Eve from the bury branch was brilliant, excellent customer service skills, it goes a long way to be served by someone with a smile, In the go outdoors stores I would like too see some kind of leaflets or something educating people on camping and being outdoors, Like leaving no trace and using barbecues responsibly.

Reply from GO Outdoors - Bury
Ben was really helpful when I came in with a broken tent pole! He fixed it with a repair, no charge and super quick service
Thank you

Reply from GO Outdoors - Bury
Was served by Tom who was very helpful and knowledgeable about the fishing gifts I bought for my sons birthday, Tom also served me 2 weeks ago when I bought a ebike and was just as polite and friendly then . A big thumbs up 👍

Reply from GO Outdoors - Bury
I was served by Ben W who gave me the best advice and guided me throughout my visit on most appropriate products for what I needed to achieve. He even helped me load all my purchases into my car. Spot on service.

Reply from GO Outdoors - Bury

Reply from GO Outdoors - Bury
Very friendly service, helped select best hydration pack for my needs, we had issues using our membership card at the tills but our cashier ‘Lee’ assisted us and was patient even though it was close to closing.

Reply from GO Outdoors - Bury
Visited bury today to buy a tent for a family holiday, staff really helpful in deciding best option for a tent and Lee was really helpful at checkout explaining the membership. Made for a really positive visit, the store was spotless and a nice environment.

Reply from GO Outdoors - Bury
Spoke to Lee, he was so helpful definitely made our shopping experience so much easier. Top guy

Reply from GO Outdoors - Bury
Let me just say David B, what a guy! Me and my fella came in to exchange a tent because we bought a massive tent for a family trip but then our teenage kids decided they didn’t want to come and he could not have made this process easier, he was happy, helpful, cheery and couldn’t do enough for us. I wish that all the staff here were just like him, because he’s 100/10! Thanks so much David B for being amazing!

Reply from GO Outdoors - Bury
Was served by Callum and Lawrence up in the bike section, they were genuinely helpful and advised me well, thanks guys!

Reply from GO Outdoors - Bury
Successful trip today helped by Lee. Very patient with us at checkout doing multiple transactions and very polite. Prices were very fair thanks guys

Reply from GO Outdoors - Bury
Everything was in stock, friendly staff and great location.
Served by Lee, really chatty, amazing customer service, very helpful and knowledgeable with products.

Reply from GO Outdoors - Bury
Staff are lovley and try to help as much as they can.

Reply from GO Outdoors - Bury
Bought some items on Thursday, got home to try them out to find one item wasn't sized as well as it advertised. Came back on Friday to exchange and was advised as this was a sale item, there was limited stock, but I coukd exchange it for items of same value. When I had made my choices, I took items to the till and was served by Lee who gave me all the information I needed about the return and also product sizing for future reference. A quick simple and easy process. Very happy with the service provided.

Reply from GO Outdoors - Bury
The store exchanged a pair of walking boots which had developed a fault (squeaking sole that got worse over a period of several months). This exceeded my expectations as I'd had the boots for about 10 months. This represents exceptional customer service. I am very happy with the exchange and hope these boots last me for years to come.

Reply from GO Outdoors - Bury
Great range of stock but struggled to find the pumps for air tents. Staff were helpful and friendly. Was served by Lee who was great! and assisted by another but didn't catch her name.

Reply from GO Outdoors - Bury
Callum was an absolute star! Buying roof bars when you need them ASAP, and have zero clue what you're looking for. Callum made the whole process incredibly simple. Outstanding customer service!!!!

Reply from GO Outdoors - Bury
Spoke with Lee great customer service very patience

Reply from GO Outdoors - Bury
The staff were so helpful and accomodating and all 3 people I encountered especially Neil went above and beyond what I experience in most stores.As I'm disabled and basically had,had enough with the pain in my knees and hips, Neil mentioned something downstairs at the till which interested me and as I felt I couldn't manage another trip upstairs he went up and brought it down for me to look at. I also purchased that item which just shows that going the extra mile can mean further sales. An excellent experience with each member of staff being very dedicated,friendly and all appearing to enjoy their jobs.Also for somewhere I didn't know that actually sold fishing tackle,I will certainly be visiting again as I found it also to be very competitively priced too.

Reply from GO Outdoors - Bury
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