Had to make a bit of an emergency stop over to get husbands hydraulic bike brake fixed at go outdoors cycle section in Bury From the moment we met Tom the technician he gave us a verbal quote an... See more
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Went in with my son who has just started fishing, something I know nothing about! We were served by Lee who couldn’t have been more helpful. He explained the essentials that my son needed all at a rea... See more
Company replied
Visited the Bury store today and was helped out by two very helpful members of staff. Neil in particular provided great help choosing a camping stove and demonstrated how to fit the gas. He took the t... See more
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The store is spacious and well laid out. Staff are friendly. Bought a jacket today. Almost got charged £10 more as the till price was incorrect. Unfortunately the security tag had not been removed,... See more
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Company details
About GO Outdoors - Bury
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
52 Angouleme Way, BL9 0BT, Bury, England, United Kingdom
- 0161 393 9361
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Elaine and Kiera were both amazing when…
Elaine and Kiera were both amazing when choosing our new tent. Wouldn’t go anywhere else for camping gear but Bury Go Outdoors
July 4, 2026
Unprompted review
Reply from GO Outdoors - Bury
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Tom found us the right bike helmet for…
Tom found us the right bike helmet for our son and gave us some great advice.
We collected the day after and Tracy and Neil looked after us with a great Pricematch.
Fantastic deal & service.
July 1, 2026
Unprompted review
Reply from GO Outdoors - Bury
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great store
Great store. Always clean and tidy. Lee is always helpful.
June 20, 2026
Unprompted review
Reply from GO Outdoors - Bury
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Bury
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Bury
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
No need to shop around it's all here! 😊
Everything we needed in one place!
Staff are very friendly and helpful.
Regards
Mike & Julie Neary
June 28, 2026
Unprompted review
Reply from GO Outdoors - Bury
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Bury
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
I was stood at the upstairs till…
I was stood at the upstairs till waiting to be served for around 10 minutes... had to go and look to be served, Callum asked me if im ok while looking for help around the shop and finally served me.
June 27, 2026
Unprompted review
Reply from GO Outdoors - Bury
Thank you for your review.
We are sorry to hear that you waited at the till to be served for a long period which resulted in you locating a staff member to help you.
Your feedback is important to us, and we appreciate you taking the time to share this with us.
We hope to have the opportunity to provide a much improved upon service in the future.
Kind regards
Go Outdoors Customer Care Team
Brilliant gear and staff are friendly
June 18, 2026
Reply from GO Outdoors - Bury
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Very helpful staff
Very helpful staff - patient whilst trying on several pairs of boots
June 15, 2026
Reply from GO Outdoors - Bury
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Great service from Tom in the bike section
Great advice from Tom who recommended my new e-bike , it was quick prompt and delivered in days of ordering and Tom, as promised put the bike together for us .
He also carried the bike downstairs in the store and offered to take it to our car .
Excellent service and would highly recommend.
Great price on my bike as well
June 15, 2026
Reply from GO Outdoors - Bury
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Madi is awesome
Just got to go outdoors. Madi was wonderful. Just at the tills. She was happy and full off lots of enthusiasm. Can tell she loves her job. Great girl. 5***
June 23, 2026
Unprompted review
Reply from GO Outdoors - Bury
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
We frequently visit the Bury Shop and…
We frequently visit the Bury Shop and are always well assisted and served there. Everyone is helpful, it is a nice environment and we enjoy going. We also see regular staff there which is nice as it brings a recognition and familiarity also. Lee has served us lots of times and is very efficient and knowledgeable as well as friendly and fun.
June 20, 2026
Unprompted review
Reply from GO Outdoors - Bury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Neil was INCREDIBLE and a total lovely…
Neil was INCREDIBLE and a total lovely human being in helping me sort out what was an interesting problem and a total anomaly issue I had encountered with a pair of boots I purchased last year. I couldn't be happier with the customer service I received from him and his team. Thank you, great store! :)
June 19, 2026
Unprompted review
Reply from GO Outdoors - Bury
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Absolutely superb service
Absolutely superb service. Tom in service and sales was so informative and helpful. Thank you so much.
June 16, 2026
Unprompted review
Reply from GO Outdoors - Bury
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Visited our local store (Bury)…
Visited our local store (Bury) yesterday morning to purchase several items. We couldn’t be pleased and over the moon with our goods.
Staff members Tom and Lee helped us so much. Nothing was too much trouble for them both with helping us in providing right sizes for us both.
First class service in an excellent store. Thanks guys. John and Janice, Bolton.
June 16, 2026
Unprompted review
Reply from GO Outdoors - Bury
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Annie member of staff was very helpful…
Annie member of staff was very helpful in finding me some different thermal and waterproof pants.she went and found different sizes and got exactly what I needed.thanks.
June 15, 2026
Unprompted review
Reply from GO Outdoors - Bury
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Value for Money
Good selection of clothing both indoors and outdoors plus load of other items for the hreat outdoors.
June 15, 2026
Unprompted review
Reply from GO Outdoors - Bury
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Lee was an absolute superstar
Lee was an absolute superstar. So helpful. Found exactly what we needed. Thanks again.
May 29, 2026
Unprompted review
Reply from GO Outdoors - Bury
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
You sent my order in 2 separate posts…
You sent my order in 2 separate posts and then refunded me for 1 item, just a thought we will wait until the full order is done then send only one postage
June 4, 2026
Reply from GO Outdoors - Bury
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
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