Had to make a bit of an emergency stop over to get husbands hydraulic bike brake fixed at go outdoors cycle section in Bury From the moment we met Tom the technician he gave us a verbal quote an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Went in with my son who has just started fishing, something I know nothing about! We were served by Lee who couldn’t have been more helpful. He explained the essentials that my son needed all at a rea... See more
Company replied
Visited the Bury store today and was helped out by two very helpful members of staff. Neil in particular provided great help choosing a camping stove and demonstrated how to fit the gas. He took the t... See more
Company replied
The store is spacious and well laid out. Staff are friendly. Bought a jacket today. Almost got charged £10 more as the till price was incorrect. Unfortunately the security tag had not been removed,... See more
Company replied
Company details
About GO Outdoors - Bury
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
52 Angouleme Way, BL9 0BT, Bury, England, United Kingdom
- 0161 393 9361
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was really good and Tom helped us…
It was really good and Tom helped us pick the right fishing gear when we had no clue and he is very knowledgeable with bikes and fishing he was a great help and told us what to use and how to use it it was a great experience and will come back .
May 25, 2026
Unprompted review
Reply from GO Outdoors - Bury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Bury
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Served by the lovely Lee
Served by the lovely Lee. Very helpful and will definitely go back again .
Thanks very much 😊
May 23, 2026
Unprompted review
Reply from GO Outdoors - Bury
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Always in go outdoors for our fishing…
Always in go outdoors for our fishing gear, staff are all really friendly and it’s a lovely environment with everything you can find. But I just wanna give a big shout out to Lee who has always served us everytime we have gone in such a lovely guy asks how we are all the time. Always crack a joke and has super customer service.buts a great asset to the team and even helps us when we can’t find the maggots. Super all round
May 23, 2026
Unprompted review
Reply from GO Outdoors - Bury
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Amazing service
Amazing service! Wouldn’t go anywhere else, Lee was beyond on helpful on the till,
May 21, 2026
Unprompted review
Reply from GO Outdoors - Bury
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Easy to use website with accurate…
Easy to use website with accurate description. Fast delivery
May 11, 2026
Served by Tom
Served by Tom, as always great service and very knowledgeable
May 19, 2026
Unprompted review
Reply from GO Outdoors - Bury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Bury
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Didn't send all the things I ordered…
Didn't send all the things I ordered had nothing to tell me otherwise..
Store had to refund what was missing..
May 11, 2026
Reply from GO Outdoors - Bury
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Neil was very helpful
Neil was very helpful. First time visiting Go Outdoors and he was very informative and very knowledgeable. Products are great prices and great quality.
Will definitely be going again and highly recommend.
May 17, 2026
Unprompted review
Reply from GO Outdoors - Bury
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Lee at checkout
We were served by Lee at checkout and he was extremely helpful with our query about a product. Friendly and approachable, every store needs a Lee
May 16, 2026
Unprompted review
Reply from GO Outdoors - Bury
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
It was a guy called Lee in your bury…
It was a guy called Lee in your bury store he is so lovely friendly helpful and always makes us feel happy when we leave your store. He is such a credit to your store
May 8, 2026
Reply from GO Outdoors - Bury
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Needed some climbing shoes for my son
Needed some climbing shoes for my son. Neil was so helpful in making sure they fitted correctly, thank you
May 15, 2026
Unprompted review
Reply from GO Outdoors - Bury
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Bury
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
I visited today for new walking boots
I visited today for new walking boots. The assistant, Tracey, could not have been more helpful. Nothing was too much trouble. Thank you.
May 14, 2026
Unprompted review
Reply from GO Outdoors - Bury
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
I ordered a fishing suit to be…
I ordered a fishing suit to be delivered to store for collection, when I went to collect only the jacket was there, I explained to the member of staff that it should have been a full suit. They looked on the website and were unable to find anywhere that had the missing bib & brace. I therefore just had to leave the jacket and request a refund.
April 13, 2026
Reply from GO Outdoors - Bury
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Bury
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Excellent choice of products friendly…
Excellent choice of products friendly and polite staff and great value for money. Asked staff member at the till about discount card and he said he could do it right there and then only took about a minute. Keep up the great work
May 8, 2026
Unprompted review
Reply from GO Outdoors - Bury
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Lee served me today and he was…
Lee served me today and he was excellent at assisting me today! Would give Lee 6 stars if I could!
May 6, 2026
Unprompted review
Reply from GO Outdoors - Bury
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Visited the store in Bury to get a pair…
Visited the store in Bury to get a pair of hiking boots for my son’s scout camp, but I had forgotten my members card. Lee who was serving at the till advised me that he could find the membership on the computer and was very helpful from then on, a very pleasant shopping experience.
May 5, 2026
Unprompted review
Reply from GO Outdoors - Bury
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.