Had to make a bit of an emergency stop over to get husbands hydraulic bike brake fixed at go outdoors cycle section in Bury From the moment we met Tom the technician he gave us a verbal quote an... See more
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Went in with my son who has just started fishing, something I know nothing about! We were served by Lee who couldn’t have been more helpful. He explained the essentials that my son needed all at a rea... See more
Company replied
Visited the Bury store today and was helped out by two very helpful members of staff. Neil in particular provided great help choosing a camping stove and demonstrated how to fit the gas. He took the t... See more
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The store is spacious and well laid out. Staff are friendly. Bought a jacket today. Almost got charged £10 more as the till price was incorrect. Unfortunately the security tag had not been removed,... See more
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Company details
About GO Outdoors - Bury
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
52 Angouleme Way, BL9 0BT, Bury, England, United Kingdom
- 0161 393 9361
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Finding boots
Great experience very helpful and with a polite manner Ben was excellent with his assistance thank you,I’ll be back there again.
May 5, 2026
Unprompted review
Reply from GO Outdoors - Bury
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Check the online prices first!
I was about to purchase some walking boots from GO - £190 in the shop; whilst I was in the store, in the line for the till, I checked online out of curiosity.
The SAME boots, from the SAME store £160! I was then able to use my Bluelight discount (which you can’t use in store for some reason) and ended up paying £144 instead. Really shady strategies here, I’ll not be going to the physical store again. Stay safe kids.
April 25, 2026
Reply from GO Outdoors - Bury
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Good service
Received a very professional service in the Bury store - Lee was especially friendly and helpful. Thank you
April 28, 2026
Unprompted review
Reply from GO Outdoors - Bury
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Outstanding Staff
Lovely selection of camping gear. Additionally, Tom was very helpful. 5 out of 5 stars would recommend.
April 28, 2026
Unprompted review
Reply from GO Outdoors - Bury
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Bury
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Tom gave an excellent experience
Tom who served us whilst buying our sons bike from GO was massively knowledgeable and couldn't do more to help. Highly recommend speaking with him to discuss your biking needs :-)
April 27, 2026
Unprompted review
Reply from GO Outdoors - Bury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Tom is always on hand to help me with…
Tom is always on hand to help me with any issues I have with my bike he's nice friendly and a great person to talk to thankyou for all your help
April 27, 2026
Unprompted review
Reply from GO Outdoors - Bury
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Easy to place order online
Easy to place order online, deliver to store, go and collect and try on first to make sure of fit. Always a good experience with go outdoors at bury branch. Thankyou
April 9, 2026
Reply from GO Outdoors - Bury
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Amazing customer service
Went to get new walking boots as my last pair finally died on me after over 10 years. Ben was very helpful in finding me the right size as well as try on socks to get an authentic feeling of the boots, as well as answering all our questions and providing recommendations. Went above and beyond with great customer service. I’ve been to this location a few times and have always been satisfied with my visit.
April 22, 2026
Unprompted review
Reply from GO Outdoors - Bury
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Bury
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Both members of staff that served me…
Both members of staff that served me were polite, professional and my purchase was made with the minimum of fuss.
April 8, 2026
Reply from GO Outdoors - Bury
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Store were very good
Store were very good, even texted me personally to let me know my order was ready. System hadn't sent the automated email.
April 7, 2026
Reply from GO Outdoors - Bury
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Excellent service and support from Lee…
Excellent service and support from Lee today. Thank you
April 21, 2026
Unprompted review
Reply from GO Outdoors - Bury
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Tom’s knowledge and guidance in…
Tom’s knowledge and guidance in choosing and setting up my bike was superb
April 19, 2026
Unprompted review
Reply from GO Outdoors - Bury
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Bury
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Went to spend a gift voucher
Went to spend a gift voucher. Staff were really friendly and helpful. Found what I wanted, tried on size etc was as the description
Will return again
April 14, 2026
Unprompted review
Reply from GO Outdoors - Bury
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Tom in the bike section was brilliant.
Tom in the bike section was brilliant.
Extremely knowledgeable about the product range
April 12, 2026
Unprompted review
Reply from GO Outdoors - Bury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Customer service was class helped me…
Customer service was class helped me and my son out with a bit of fishing tackle and brought it down to the till amazing guy called madi
Appreciate it
April 14, 2026
Unprompted review
Reply from GO Outdoors - Bury
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Bury
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
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