We were looking for a waterproof jacket, we hadn’t been in the shop for long before we were approached by a lovely smiling, friendly member of staff asking if we needed any assistance (clearly we... See more
Company replied
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We were looking for a waterproof jacket, we hadn’t been in the shop for long before we were approached by a lovely smiling, friendly member of staff asking if we needed any assistance (clearly we... See more
Company replied
We visited the store to buy a pair of walking shoes. I cannot recommend Kane enough. He was incredibly patient yet very helpful even though I was an extremely picky customer! (Why are women’s walking... See more
Company replied
No stock in store even though showed online. Male staff member very unhelpful. Ordered online, got as far as Evri delivery depot where the status never changed, then called to chase delivery as past d... See more
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I’ve been in an out this shop 3-4 times this week to try and sort out different tents and problems that kept cropping up. Every single time I went in Steven met us with help and kindness and just an a... See more
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Unit 4 The Beehive Centre, CB1 3ET, Cambridge, United Kingdom
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Ross was an excellent help on footware and tills ! Lucas and crisis help also with my transaction. Overall great team and brands.

Reply from GO Outdoors - Cambridge
Absolutely brilliant service! I ordered online to pick up and pay in store, so that I could pay cash. It arrived promptly, staff rang me to discuss my order, and when I arrived to pick it up, the staff were extremely helpful and knowledgeable when I wanted to change items in my order.

Reply from GO Outdoors - Cambridge
Visited this store today as I know my partner is a outdoor lover. I asked the gentleman upstairs to for his help deciding on what to get and I was extremely happy with his assistance. He answered all my questions and helped me to choose the best gift for my partner.
I will definitely return and recommend this shop to family and friends.

Reply from GO Outdoors - Cambridge
We went to buy shoes and a pack for hiking, Chris was absolutely incredible in helping us. He is incredibly knowledgeable and we were so grateful for his insights and knowing about everything we needed to know to make decisions in our purchases.

Reply from GO Outdoors - Cambridge
Veronika was brilliant!
I needed a carry case for a sleeping mat as we had lost ours. She gave us one that a previous customer had left there as they didn't need it. It save me buying a whole new sleeping mat. Thank you so much! Above and beyond.

Reply from GO Outdoors - Cambridge
We had a really helpful experience today - Veronika was very knowledgeable about all of the camping products. Thank you very much!

Reply from GO Outdoors - Cambridge
We are new to fishing, but had booked a last minute fishing trip. Felt completely out of our depth, but James gave us fantastic advice on budget friendly gear. Thanks so much for all your help and patience, was really appreciated!

Reply from GO Outdoors - Cambridge
I found the music very distracting, it prevented me from thinking clearly. So, I asked the staff if they would switch it off for a few minutes. They did so. Consequently, I was able to select a Berghaus jacket and four pairs of Bridgedale socks in record time. If the music had been left on I would have left the store without making a purchase. Thank you guys!

Reply from GO Outdoors - Cambridge
Fabulous store with great staff. Drew was so knowledgeable about what was needed for the DofE expedition and took me to the different parts of the store to find all the items that I needed. Super Experience! Go Outdoors are very lucky to have him!

Reply from GO Outdoors - Cambridge
Really helpful and informative about lots of different areas of carp fishing

Reply from GO Outdoors - Cambridge
Product ready for collection on arrival, paid at desk & was in/out in 5mins✅

Reply from GO Outdoors - Cambridge
I was met and greeted at the door by staff and directed to where my order should be collected upstairs. Staff had my product ready for collection and carried it down stairs. The staff assisted me at the till with updating my membership and card and even told me about my further NHS discount.

Reply from GO Outdoors - Cambridge
Another great shopping experience at Go Outdoors Cambridge. Thank you to Ryan who was really helpful and friendly today, providing excellent customer service and advice and I appreciated his patience with my endless indecision on which trainers to buy (readers - i bought both pairs 😆). Really happy with my purchase and experience in store 😀

Reply from GO Outdoors - Cambridge
Amazing staff, so helpful, patient and friendly. Helped me and my baby find everything we needed, take things down to the till, pack everything and even out to the car! Thank you so much Veronika, Alex and Richie!! :)

Reply from GO Outdoors - Cambridge
Great service from James - helped me to choose a sleeping bag for my godson. All staff really welcoming and helpful

Reply from GO Outdoors - Cambridge
Alex was very helpful In helping us find my son his equipment for a DofE expedition.

Reply from GO Outdoors - Cambridge
Bought water bottle go home filled with water doesn’t work will. Have to return it

Reply from GO Outdoors - Cambridge
Was looking for a new fishing rod & reel at the Cambridge store, no one at the counter to help so ended up hunting for what I wanted, the rods were incorrectly marked up as Carp rods when infact they were Barbel rods and I ended up having to take a display reel off the shelf as there was still no staff available. I did mention this at the check out and was asked to mention it on my next visit, this could be weeks or months away. Not impressed.

Reply from GO Outdoors - Cambridge
At Go Outdoors in Cambridge, James, Oskar, and Alex Hils provided exceptional service that left me and my son feeling confident and grateful. Their expert advice on sea fishing, including practical tips on line systems, was delivered with impressive knowledge and teamwork. They went above and beyond, taking extra time to dismantle our rods and fit them into a travel case for easy plane travel. Their kindness and dedication made this a top-class experience—highly recommend!

Reply from GO Outdoors - Cambridge
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